preezie Pros and Cons

The Preezie workflow gives our online customers a chance to figure out what they are looking for by just clicking through a few questions. Review collected by and hosted on G2.com.

Sometimes tough to get together with the Preezie folks considering they are in Australia and we are on Eastern Time in the States. Review collected by and hosted on G2.com.

I love that the system is easy to use and delivers on its promises.

We were able to offload all of the discovery problems we had to preezie. This was excellent as the number of inquiries we would get was at peak seasons unmanageable. the preezie partnership has improved many elements of our site's user experience & improved the product discovery process. Review collected by and hosted on G2.com.

There is little to dislike about the system as the onboarding process was seamless. The team was able to adapt to my system without a problem. The follow-up customer success sessions were extremely helpful in optimising the integration on my platform. Review collected by and hosted on G2.com.

Preezie is 100% customer focused. Everything they do is for us, the customer and ensuring that they are adding value to our business. Review collected by and hosted on G2.com.

The software is complicated to use and there is a steep learning curve in the beginning. However, Preezie can handle all of the software setup themselves if needed AND they are actively working to make it easier for customers to configure settings. Review collected by and hosted on G2.com.

The product itself is a great offering for our customers and allows us to offer our customers a different experience to our competitors Review collected by and hosted on G2.com.

We dislike the limits in sizing and design capabilities Review collected by and hosted on G2.com.

The users can find their preferred products easily that the standard filter or search functionality cannot suggest. Review collected by and hosted on G2.com.

There is nothing to dislike about this product. We have been using it for the last 11 months and it has added more value to the business and to the customers. Review collected by and hosted on G2.com.

Very easy for customers to navigate leading to higher online engagement and website browsing times, which means more sales. Review collected by and hosted on G2.com.

Can slow down load speeds slightly, if not set up correctly sometimes displays items not related to customers search. Review collected by and hosted on G2.com.

The gamification concept engages the potential customers (and converting them) through the guided and psychology-based methodology. Fun and easy to use! Also great people to work with - always sharing insights, recommendations, optimizations and new ideas. Review collected by and hosted on G2.com.

Not as effective or necessary for companies with a limited range of products. Review collected by and hosted on G2.com.

Preezie is super easy to integrate and use. As soon as it was live and running we were seeing higher engagement and increased conversions from our customers. Overall we have seen a increase in revenue by over 20% from our website. The team also provide monthly scheduled in and dedicated success meetings which have been a godsend for our growth. Review collected by and hosted on G2.com.

Nothing, the service and product are great. Review collected by and hosted on G2.com.

We have migrated from a competitor who did not have a direct integration into our Shopify catalogue so that has been a big win for us. We also have multiple stores with a variety of languages and currencies and to be able to roll the product finders out across all our stores has been very easy in comparison to the competitor we used.

Also, the customer service I have received from Lauren, Michael and Luke has been second to none. Review collected by and hosted on G2.com.

Preezie's backend isn't the easiest to use from someone who isn't very techy. But they have told me that is being worked on. Review collected by and hosted on G2.com.

Highly collaborative partner to work with, and platform creates real tangible results for business Review collected by and hosted on G2.com.

More features to the platforms, especially around analytics Review collected by and hosted on G2.com.