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Practice Reviews & Product Details - Page 2

Practice Overview

What is Practice?

Practice helps client-based businesses reduce their admin work by streamline scheduling and fulfillment, centralizing client activity, and consolidating tools. Built for business owners working with contractors and clients.

Practice Details
Languages Supported
English
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Product Description

Practice is the easiest way to manage your entire coaching business. · Scheduling · Client management · Automation & workflows · Forms · Payments · Library & file management

How do you position yourself against your competitors?

Simplicity! Spend more time delivering your service, and less time on the admin side of your business. Practice is the simplest tool for your team and your clients.


Seller Details
Seller
Practice
Year Founded
2020
HQ Location
N/A
Twitter
@Trypractice
886 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
Description

Streamline your entire business


Jeremy R.
JR
Overview Provided by:

Recent Practice Reviews

Ron L.
RL
Ron L.Small-Business (50 or fewer emp.)
5.0 out of 5
"The Answer to Our Coaching Software Needs"
The most helpful aspect of Practice is the fact it combines everything you need into one simple, elegant, easy to use app.
JR
John R.Small-Business (50 or fewer emp.)
5.0 out of 5
"A fantastic piece of software that enables me to complete all my coaching business in one place"
The software has been written for coaches and by coaches who understand the complexities and functionality needed. It integrates seamlessly with em...
Jen M.
JM
Jen M.Small-Business (50 or fewer emp.)
1.0 out of 5
"So much promise... constant disappointment"
I love the *idea* of Practice. A place where I can manage my clients, offer scheduling, billing, send files, have private chat. If only it delivere...
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Practice Media

Practice Demo - Get paid your way
Capture payments, create packages, and manage subscriptions all through Practice.
Practice Demo - Easily schedule with your clients
Create schedulers, embed them on your website and let your clients book with ease.
Practice Demo - Manage your clients
Create robust contact records and store all important client information in one simple place.
Practice Demo - Automate your workflow
Spend more time coaching and less time on manual tasks.
Practice Demo - A home for you and your clients
Invite clients to use Practice with you and connect on the web, iOS, and Android.
Answer a few questions to help the Practice community
Have you used Practice before?
Yes

64 Practice Reviews

4.8 out of 5
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64 Practice Reviews
4.8 out of 5
64 Practice Reviews
4.8 out of 5

Practice Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PracticeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Lisa A.
LA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Practice?

While I love that the Practice coaching software is easy to use because it's intuitive. The real game changer is the phenomenal support team. The support team is ready, willing and able to assist you. Someone is always available during business hours, and they are quick to respond to the chat available within the software. They are always ready to get on a virtual meeting to better understand my issue. Review collected by and hosted on G2.com.

What do you dislike about Practice?

I'm glad that the electronic signature feature was added. However, it is still quite rough. I'm confident it will improve. I honestly don't have any significant dislikes at this point. Review collected by and hosted on G2.com.

What problems is Practice solving and how is that benefiting you?

With the practice software, I can have all the tools I need in one place. It integrates with G-suite; I can add notes, send information to my clients and do billing. Also, I don't have to worry about being limited on how many clients I have or how much space I need. It allows me to focus more fully on my passion, ADHD coaching. Review collected by and hosted on G2.com.

James E.
JE
Gallup® Certified Strengths Coach
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Practice?

We found that managing clients, their notes, actions, documentation and appointment booking required numerous platforms and different subscriptions. It felt less than optimum, was not that engaging for us or clients. This is completely flipped with Practice. Having everything in one place makes it much simpler to manage it all, and with a chat function, brings a much closer relationship for us with clients than e.g. via email. We have also found that the Practice team is quick to respond, very supportive and open to ideas to refine and improve the product. Very happy so far! Review collected by and hosted on G2.com.

What do you dislike about Practice?

Disliking Practice is not really something that I would say is my experience; a single platform / app and its one point of contact giving benefits far beyond having multiple platforms to work with clients. The current downside is that in our small business, we have 2 people that are coaches, but currently it is only possible at the time of writing to have one business account. So, we are managing clients with one name / email. However, having said that, Practice has plans to have multi-user access from June 2023, which will solve this minor issue. We can already have a scheduler that differents the coach for each client and the session needed, so soon we will have greater functionality. Review collected by and hosted on G2.com.

What problems is Practice solving and how is that benefiting you?

The key problem for me was using multiple systems or platforms to onboard and manage coaching clients - this could be Email, Calendly, Google Drive, and more. I've found that clients are less engaged, they find it hard to relocate docs between sessions, or where to find actions. This has made the process more fun, interesting and simple.

It also solves the challenge of sharing of clients or visibility across more than one coach. With 2 coaches that both coach a client, this gives us access to their notes, their strengths profile, what was discussed in the previous session, and a clear view of how many appointments have been done so far. This has led to better communication between all parties (including through the chat function), plus oversight of self reflection and actions to complete. With a tick box section. We find clients are doing things now, more frequently, without it needing us to chase them. The system also acts as accountability or a kick to get us to follow up on clients, which I have sometimes forgotten in busier times. So, there are numerous ways Practice is helping us to solve our challenges. Review collected by and hosted on G2.com.

Mark H.
MH
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Practice?

Practice is a great place to integrate information about, for, and with leaders. It provides robust automation to simplify onboarding and furnishing start-up forms such as legal and contact details.

It then allows leaders to schedule... and then reschedule sessions that work with your calendar ;-) It also allows multiple schedulers to be used with different types of leaders. For example, you can limit inquiries from existing clients and offer different sessions lengths based on needs.

It also provides a robust library of pre-populated forms such as great agreements, follow-up, close-out, and completion. And you can add your own often-used documents/forms into the system so that you can keep them updated in one place, and everyone sees the latest versions.

They also provide fast responses to issues and suggestions and are easy to work with. Using Loom for videos to "show you" how to do things that are "obvious" has helped me get better at trying things before asking for help. Review collected by and hosted on G2.com.

What do you dislike about Practice?

The distinction between a "File", a "Form", and a "Link" takes a while to get used to. I am still figuring out the best approach for sharing information smoothly. But as I mentioned they are very easy to show you the "best" approach if you reach out. Review collected by and hosted on G2.com.

What problems is Practice solving and how is that benefiting you?

1) Integration of shared forms, documents, and reading materials.

2) Organizing what I have shared with which leaders.

3) Booking and changing appointments on my calendar

4) Reminding me and the leaders about follow-up commitments.

5) Observe how I am doing on the number of leaders I support.

6) Eventually, helping me see how I am doing on billing. (I use Stripe but had that set up before using Practice) Review collected by and hosted on G2.com.

Justin T.
JT
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Practice?

Practice Coaching Software is perfect for the work that I'm doing. I love how it integrates so well with Gmail and allows me to not only keep track of prospective clients but also allows me to flow seemlessly from prospect, to onboarding, to payment, to client management and beyond. I've been very pleased with the product and the Customer Service is absolutely second to none. Review collected by and hosted on G2.com.

What do you dislike about Practice?

It can be a little pricey but my hope is that my coaching business will more than sustain the price. At the end of the day, $25/month isn't bad when you considered the fact that it's pretty much a one-stop-shop for what a single coach needs. Review collected by and hosted on G2.com.

What problems is Practice solving and how is that benefiting you?

It's solving my need for a single solution for scheduling, CRM, payments, and client management. It integrates with my Gmail so all communications coming from Practice look like they're coming from the address my clients recognize. On top of that, the forms integration is great. A client fills out a form and it populates the information where I need it to go and allows for flexible automation. Review collected by and hosted on G2.com.

Amanda J.
AJ
Managing Director
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Practice?

I am loving my experience of Practice, the software itself is great but the customer onboarding, ease of use, and responsiveness of their team is exceptional.

It has been great for pulling together the variety of tools I was using into one tool. But a real selling point for me is the ability to have a centralised dashboard and communications chanel that my clients and I can both communicate privately and with ease. The IOS app makes my life so much easier.

I think Practice should also be commended for their ability to listen to their users/clients and keep driving forwards the new functionality that is requested. Review collected by and hosted on G2.com.

What do you dislike about Practice?

The software is still in it's early years and so some functionality is still being developed - some of the external integrations that I might look towards needing are not there yet (Xero / Convertkit) - not everyone wants to use a tool that will zap between tools.

However, that being said the Practice team listen to clients needs and consider their requests. They share their roadmap of what's being worked on and what has just been updated to keep clients in the loop. Review collected by and hosted on G2.com.

What problems is Practice solving and how is that benefiting you?

Practice allows me to consolidate the tools I use to run my business and so has saved me money. However, more importantly it has allowed me to streamline my processes and give my clients a better service and additional functionality. Review collected by and hosted on G2.com.

JP
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Practice?

Practice is holistic and comprehensive, exactly what I had been looking for in a scheduling/client tracking software for my coaching business. Prior to Practice, I was using a patchwork of numerous softwares to manage my business. However, Practice has streamlined my workflow so that I can focus more on the core of my business (coaching) and less on admin. Additionally, Practice's customer support and learning materials are top notch.

My suggestion to anyone starting off with Practice is to put in the time and energy to understand Practice's userflow as well as to personalize your content. The up front investment really pays dividends as your business ramps up. Review collected by and hosted on G2.com.

What do you dislike about Practice?

The only feature I would add is in the realm of payments. Currently Practice uses Stripe to process payments. It would be helpful to have a feature where payments could be processed directly from a bank account to help minimize fees taken out by Stripe, especially for solopreneurs who are just starting out. Review collected by and hosted on G2.com.

What problems is Practice solving and how is that benefiting you?

Practice solves the administrative overwhelm that can bog me down as a solopreneur. Practice is streamlined, comprehensive, holistic, and simple to use as a product. Additionally, Practice's highly responsive team makes me feel very taken care of as a customer. Review collected by and hosted on G2.com.

IF
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Practice?

When I decided to make coaching my main professional activity, I was looking for a solution to handle the admin part of the business, esp. appointment scheduling, payments and CRM. I was one of the beta testers for Practice, and I've been using it since 2022.

Practice is the perfect tool for me right now since it covers my needs as a beginner coach. While I'm not using all the features, it allowed me to get started within 30 min. The platform is intuitive, and I did not have to spend much time figuring out how things work.

The best part for me is that the customer service is AMAZING! They answer in a very customer centric way and very quickly. Review collected by and hosted on G2.com.

What do you dislike about Practice?

They are launching a pro version -but the price point is too high, even if I was interested in many features, especially the branding aspect. Review collected by and hosted on G2.com.

What problems is Practice solving and how is that benefiting you?

Scheduling

Payments

CRM Review collected by and hosted on G2.com.

Helen Adilia A.
HA
Principal Strategist: Content Marketing | Copywriting | Ghostwriting
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Practice?

Practice has streamlined my ability to keep track of each of my full-time members. I can keep my client records updated with notes and schedulers, which helps when I have to do custom billing. There are a lot of well-thought-out features, and more keep rolling in. Another bonus is that when there are any bugs/issues, I know I can submit my request, and my problems will be addressed -- Thanks, Ahmed! Review collected by and hosted on G2.com.

What do you dislike about Practice?

While my use case is rather niche, I wish I could use Practice's automation without it being tied to Stripe. I would also love a way to delete unneeded forms/invoices I'd created. Review collected by and hosted on G2.com.

What problems is Practice solving and how is that benefiting you?

I do not use it as coaching software, but as a CRM that lets me manage client records, scheduling and products and packages I create for our ceramic community studio. With 14 people using our space, Practice allows me to keep track of all the ins and outs. Whether it's financial or time-related regarding scheduling and booking studio hours, Practice keeps me organized! It also gives me (and our studio) a level of professionalism that I would not be able to have without using the software. Review collected by and hosted on G2.com.

JL
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Practice?

I love this software for multiple reasons. First, it is very easy to use. Second, it is fairly comprehensive in providing practice management for coaching businesses. But third and most importantly is that there is an extremely high level of customer service. The folks in product development and customer service are very responsive and you don’t have to wait long for answers. I think if you run a coaching or small business, this is definitely a solution to look at. Review collected by and hosted on G2.com.

What do you dislike about Practice?

In all coaching software, there are templates that should be pre-loaded. Practice has a few, but needs a little more as well as further integrations and customizations. Both of which are coming in the next few weeks we've been told! Review collected by and hosted on G2.com.

What problems is Practice solving and how is that benefiting you?

Practice helps coaches manage their practice in an all-in-one solution. You can use it as your CRM, invoice solution, scheduler, and file repository for your clients. It's highly flexible and serves as a fairly comprehensive coaching solution. Review collected by and hosted on G2.com.

Dr. Mat H.
DH
Founder of LEAD FROM WITHIN
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Practice?

All-in-one software platform, including Scheduling (integrating with Google Calendar and Zoom), Client database (I have all my files in one place), and billing/invoicing (when you want to automate your Webinars or group coaching). Their customer support is just awesome, and I feel they really care about their customers.In addition, they are building a community for coaches to help them thrive in their businesses. It's reasonably priced and the best tool I could find (compared to others on the market). Review collected by and hosted on G2.com.

What do you dislike about Practice?

It seems the guys behind Practice thought of everything, and it works like a charm. Honestly, saying, there is not really a bad thing that I dislike using it on a daily basis. Review collected by and hosted on G2.com.

What problems is Practice solving and how is that benefiting you?

For me it's the best coaching software out there that helps to streamline your business. It allows me to free my time for the things I love doing the most: coaching people. Review collected by and hosted on G2.com.