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PortalXpand - Salesforce Customer Portal Reviews & Product Details

Verified User in Insurance
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PortalXpand - Salesforce Customer Portal?

The ability for end-users to customize their info. via an integrated system, which is the most efficient process for both ends. Review collected by and hosted on G2.com.

What do you dislike about PortalXpand - Salesforce Customer Portal?

Keeping up with the system updates would be the CON. Many smaller or family-owned businesses typically do not have a full-time IT employee on payroll, so assigning a designated "Customer Success Tech" to each business would be beneficial. Review collected by and hosted on G2.com.

What problems is PortalXpand - Salesforce Customer Portal solving and how is that benefiting you?

Eliminates the need for duplicate data entry. It "cuts out" the middleman so the end user can update any vital account information. Efficiency is essential for every business based on sales. Review collected by and hosted on G2.com.

PortalXpand - Salesforce Customer Portal Overview

What is PortalXpand - Salesforce Customer Portal?

Salesforce Customer Portal allows your users to manage their own details and get on demand support through an integrated system which connects WordPress and Salesforce.

PortalXpand - Salesforce Customer Portal Details
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Product Description

Salesforce Customer Portal allows your users to manage their own details and get on demand support through an integrated system which connects WordPress and Salesforce.


Seller Details
Seller
CRMJetty
Year Founded
2019
HQ Location
Ahmedabad, Gujarat
Twitter
@CRMJetty
669 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®

CRMJetty S.
CS
Overview Provided by:
CRMJetty is a hub of customer relationship solutions. We provide ready-to-integrate portal solutions for SuiteCRM, Sugar CRM, Salesforce, and Dynamics

Recent PortalXpand - Salesforce Customer Portal Reviews

Roshan V.
RV
Roshan V.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best Customer Portal"
Every customer can easily get resolution for their queries without contacting a customer service representative which saves users waiting time The...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"User Customization & Functions"
The ability for end-users to customize their info. via an integrated system, which is the most efficient process for both ends.
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1 out of 2 Total Reviews for PortalXpand - Salesforce Customer Portal

4.5 out of 5
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G2 reviews are authentic and verified.
Roshan V.
RV
Senior Salesforce Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PortalXpand - Salesforce Customer Portal?

Every customer can easily get resolution for their queries without contacting a customer service representative which saves users waiting time

They get quick solutions easily. Review collected by and hosted on G2.com.

What do you dislike about PortalXpand - Salesforce Customer Portal?

Its very rare but i have personally faced sometimes issues creating a case on portal.

Need to have re-entry points while creating cases Review collected by and hosted on G2.com.

What problems is PortalXpand - Salesforce Customer Portal solving and how is that benefiting you?

Users can easily raise a case making them independent.

With less agents users can solve their own problems with integrating SF data with portals.

Less waiting time Review collected by and hosted on G2.com.

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