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2 PortalXpand - Salesforce Customer Portal Reviews
4.5 out of 5
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RV
Roshan V.
Senior Salesforce Developer
Small-Business(50 or fewer emp.)
What do you like best about PortalXpand - Salesforce Customer Portal?
Every customer can easily get resolution for their queries without contacting a customer service representative which saves users waiting time
They get quick solutions easily. Review collected by and hosted on G2.com.
What do you dislike about PortalXpand - Salesforce Customer Portal?
Its very rare but i have personally faced sometimes issues creating a case on portal.
Need to have re-entry points while creating cases Review collected by and hosted on G2.com.
AI
Verified User in Insurance
Small-Business(50 or fewer emp.)
What do you like best about PortalXpand - Salesforce Customer Portal?
The ability for end-users to customize their info. via an integrated system, which is the most efficient process for both ends. Review collected by and hosted on G2.com.
What do you dislike about PortalXpand - Salesforce Customer Portal?
Keeping up with the system updates would be the CON. Many smaller or family-owned businesses typically do not have a full-time IT employee on payroll, so assigning a designated "Customer Success Tech" to each business would be beneficial. Review collected by and hosted on G2.com.
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