POINT Pros and Cons

Our organization loves using POINT! First of all, the support we have access to is outstanding! Their team is top notch!

We were so pleased with how easy it was to integrate our volunteer database into POINT. We use POINT every day and for all of our events and activites.

Our staff and our volunteers have given all positive feedback about the ease of use and how easy it was to register as a volunteer. POINT has truly been a game changer for our organization! Review collected by and hosted on G2.com.

I honestly have nothing negative to say about POINT. Every experience I have with the support team has been positive and I have had no issues using this platform. Review collected by and hosted on G2.com.

POINT has put so much of our volunteer work in one location! Between event sign up and attendance management to online waivers, the efficiency has saved us a countless hours of management time. The mobile app for our volunteers is so simple and easy to use, we're seeing record setting registration times & overall participation! Review collected by and hosted on G2.com.

While there is nothing we don't like, we are looking forward to new features currently on POINTs development plan and are thrilled at how responsive their customer service team has been to feature requests. Review collected by and hosted on G2.com.

POINT not only balances the needs of a non profit to be able to reach out to the volunteering community but also provides volunteers with a best in class user experience through their web and mobile channels. Onboarding new volunteers is super quick and we find volunteers engaging and participating in events in no time. A volunteer myself POINT is one of the most frequent app on my phone. As an admin creating new community service events , setting up an event , approving hours etc , all super intuitive and efficient. The customer service we receive from the support team is responsive and always resolves any request we have in an expedited manner.

For our organization which is a 100% volunteer run, POINT is critical in achieiving our mission. Review collected by and hosted on G2.com.

Though the reporting in POINT is quite comprehensive, providing more self service capability to run customisable reports will be very helpful. Review collected by and hosted on G2.com.

It is forward thinking, well designed, easy to use and has all the 21st century Web 3.0 and App based features you want in a modern Volunteer Management System. It was incredibly easy to set up. Integrates perfectly with our website and offered a plethora of features on the free plan, making it easy for smaller organizations to try. The few times I've had to contact customer service they have responded quickly and thoroughly and the online customer self-service support is excellent and well written. I use Point daily and it has become an essential tool for our Volunteer Management. Review collected by and hosted on G2.com.

Honestly, I haven't found any features I don't like yet. It is leages better than anything else I've seen. It is a new generation of product and handily solves a lot of the challenges of the older systems I've encountered. Review collected by and hosted on G2.com.

Our organization loves Point! It is easy to use, helps us to recruit volunteers, and seamlessly track their contributions. Many of the features are intuitive and I have been able to train myself just by looking around a little bit. The best part about it might actually be the customer support. Jeni is available to help anytime we have a question! Thank you for providing us with this amazing resource! Review collected by and hosted on G2.com.

When Point made updates recently, our administrators were inundated with notifications about programs they are not a part of within the umbrella of our organization. This would be solved if administrators could only be a part of specific programs instead of the entire organization. Maybe this function already exists and I just don't know about it. Review collected by and hosted on G2.com.

This allows our volunteers to schedule themselves. It is very convenient. I also love that we can send messgaes to our volunteers. Review collected by and hosted on G2.com.

The initial set up on th app is confusing. People often don't realize that they have to scroll down to set it up. Review collected by and hosted on G2.com.

The tools are easy to use and the customer service is on point! Review collected by and hosted on G2.com.

I'm looking forward to different levels of premium where some features are more available than others. Review collected by and hosted on G2.com.

Where do I begin? We moved over to POINT from SignUpGenius, and the improvement in our processes has been HUGE. It used to take me so long to make a single volunteer signup through our old system, so I ended up dreading the process of recruiting volunteers. We need volunteers in order for our nonprofit to function, so I researched different platforms and kept seeing that POINT came highly recommended. I started with a free trial, loved what I was seeing, and quickly committed to a paid plan. We are so glad we switched over! It's made the volunteer management process fun again. The features are easy to use, and the customer support has been phenomenal. Jeni Rosales has been so helpful in getting us started. She's patient, responsive, and a true joy to interact with. We appreciate everything POINT has to offer, from the product itself to the people behind the scenes. Thank you! Review collected by and hosted on G2.com.

The only thing I wish POINT had was the ability to sign up for multiple recurring event dates at once, but I hear that's a soon-to-be feature! Our volunteers would love having the ability to do that. Review collected by and hosted on G2.com.

It is easy to set up, get going, and easily track our volunteers. Our staff have been able to get the system set up quickly and move our volunteer program to the system with ease. We also love the integrations, especially with Give Butter. Review collected by and hosted on G2.com.

Our older volunteers have difficulty getting into the system, and it takes time to learn for volunteers who have never used a VMS before. Review collected by and hosted on G2.com.

POINT keeps me on track! I can make very atractive detailed posts for my volunteers to peruse. I love the reminders to check-in my volunteers. Review collected by and hosted on G2.com.

Sometimes the online Cht has been unavailable - but once you are up and running, I seldom have cause to call on them. Review collected by and hosted on G2.com.