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Plunet allows us to organize and document almost every aspect of the translation processes. Since we are ISO certified, the tool is a great help for our regular audits: everything is documented on a project-specific and job-specific basis without the project managers having to think about it. Many different types of projects with individual workflows and process steps or specifications can be easily organized and monitored. Job types, processes, text fields, user rights, etc. can be set up flexibly. Working with properties also allows for a targeted and automatic selection of suitable data records in projects and suitable partners in jobs. The web-based application is not only convenient for our company internally, but also for our customers and partners in the form of designated portals (secure file exchange, overviews, reporting). Since we started using Plunet and customized it to our needs, we have been able to reduce our project managers’ workloads, automate sub-processes, and eliminate time sinks. The constant development of the software enables continuous improvement of processes, as, for many use cases and CAT interfaces, it offers additional modules that can be purchased. Review collected by and hosted on G2.com.
The design of price lists is very flexible and can be customized for even the smallest use case. However, this makes managing many different price lists very time-consuming, especially if one uses several CAT tools. Price lists really should be well thought out in the implementation phase, but unfortunately, in that phase, one often still lacks the necessary knowledge. We have redesigned our price lists several times, and I'm afraid this is unavoidable, especially when the CAT tools or reports change. Review collected by and hosted on G2.com.
26 out of 27 Total Reviews for Plunet
Overall Review Sentiment for Plunet
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The dashboard is very well organised and very simple to use. All my personal and professional data is centralized so that the payment process is as smooth as it can be even if my clients are across the globe. Plunet helps me create an invoice for every job and every client I work with OR I also can upload my own invoice. I can easily look for every translation job by job number/job date/invoice status. Review collected by and hosted on G2.com.
I think Plunet could be a little faster in general. My invoices sometimes load a bit slowly. In any case, I really enjoy using this platform and I don't think it has many faults. Review collected by and hosted on G2.com.
Plunet has taken my small business to a whole new level. The security features ensure that my clients confidently send sensitive documents to me without worries. Plunet is customizable, so I picked the right size for my company. Our clients find the interface easy to use, and I have been able to customize the appearance based on my client's needs. Their customer service is excellent, and their team is a joy to work with. I feel that I am a part of their family, and that they have allowed me to grow as a company. I am truly satisfied with Plunet! Review collected by and hosted on G2.com.
I think their appearance could be made a little more attractive to the end user, but it does the job anyway. Review collected by and hosted on G2.com.
Plunet covers the whole process of a translation project from quoting to invoicing. It focuses on customisation of your workflows, and although the amount of options can be daunting it is its biggest strength. We have been using it for more than 10 years and have integrated all our processes within its different modules. The fact that Plunet does not have a CAT tool integrated and relies on integrations with the major CAT tools on the market is also very positive as it allows us to choose different tools for different projects. Every year we keep evaluating the different alternatives to Plunet that are available on the market and we are confident that it is the best tool to date. Review collected by and hosted on G2.com.
At times we had issues trying to adapt to the constant changes that Plunet introduces from version to version. However we have to admit that those changes have been overall positive. In the past they have improved significantly with sharing their road map with all customers and accepting input and feedback before implementing new features, something that is very important for us. Review collected by and hosted on G2.com.
It's easy to assign tasks to linguists and to set clear instructions and deadlines. It's also quite easy and helpful to work on quotes for clients. The integration with some CAT tools for automated project creation is very helpful to reduce time efforts. Review collected by and hosted on G2.com.
Sometimes it's quite slow and some actions are limited. It would be great to do some more actions in bulk, like project assignments. Review collected by and hosted on G2.com.
Plunet is a relatively cheap solution that helped us to get a foot into the business and manage hundreds of clients and thousands of freelancers. It covers the main functions, such as workflow management, customer login, freelancer login, file management and some more. Review collected by and hosted on G2.com.
Plunet is "clunky", not dynamic and has a tendency to many bugs or not "so thought through" features and functionalities. I.e. price lists become unmanageable the more you scale. Review collected by and hosted on G2.com.
Plunet BusinessManager has notably improved our operational efficiency in managing translation projects. Its powerful automation capabilities have been a major asset, significantly reducing manual effort and minimizing errors. This has been particularly beneficial in ensuring the delivery of high-quality translations consistently.
The platform's customizable workflow system is a key feature for us. It allows us to tailor our processes to meet the varied and specific needs of our clients, an essential aspect for our role as a large language service provider. Review collected by and hosted on G2.com.
As a regular user of Plunet BusinessManager, one downside I've encountered is the system's complexity, particularly when it comes to customization and setup. While the ability to tailor workflows is a significant advantage, configuring these to fit our specific project requirements can be quite intricate and sometimes requires a deeper technical understanding than expected. Review collected by and hosted on G2.com.
It's modular nature is its most atractive characteristic according my point of view. When we started using it in 2016, we just needed the core system, but some years later we also adopted the Vendor Module so the resources desiring to work with us could apply with ease and we can save some processing time for the Vendor Department members; and the QA Module to have the chance to get an objective score on project basis for each resource involved in the process. Last year we went one step further and implemented some automations to reduce the operations stress and till now everything is working beautifuly. Review collected by and hosted on G2.com.
We had experience a limit in the system when trying to export data, so we are currently working around to get the information we need. Since 2016, this is the first time Plunet itself it's not enough for us. Review collected by and hosted on G2.com.
Plunet covers the management of our projects from A to Z. It allows us to manage our customers and translators in an efficient way and provides all kinds of means to evaluate the data of our projects. Plunet's features allow us to unify our workflow amongst all of our branches while still catering to individual client needs. The Dashboard in invaluable in our day-to-day business, improving the overview of our project managers. On top of this Plunet offers multiple ways for automation, which improves our work in many ways. Review collected by and hosted on G2.com.
The learning curve for new users to fully grasp the system's functions is a bit steep. Expert users guiding new users is mandatory. Requests for customizations or changes are only implemented if multiple clients request these, which limits the flexibility to integrate the system in all departments of our company. Review collected by and hosted on G2.com.
Plunet's reporting capabilities have made a huge impact on the way we run our business. Having access to visualize the numbers and workflows of the company is essential to detecting our strengths and weaknesses easily, and all the automation/integration features and continuous updates from Plunet allow us to put all that data to good use by creating customized processes that address our specific needs. Go Plunet! Review collected by and hosted on G2.com.
Since the fundamental base of Project Management is multi-tasking, we would really love Plunet to enable multiple tabs open at the same time :) Review collected by and hosted on G2.com.
That it saves time. Me and my colleagues can handle much more requests and projects due to the complete PM workflow.
It helps keep all the information organized and easy to reach.
The ''Status Report'' option helps with the monthly, anually and ad-hoc reports.
Syncronization with the CAT tool is a wonderful plus.
Overrall a wonderful tool for PMing in the translation industry. Review collected by and hosted on G2.com.
The lack of customization is a downside. There is only so much you can change within the system and I would appreciate a way to customize even more aspects of a project created with the CAT Tool syncronization. Review collected by and hosted on G2.com.
