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42 Plumb5 Reviews
Overall Review Sentiment for Plumb5
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Love the technology, True segment of one platform. Various widgets allow real time engagement with your online customers and their ability to treat them as an individual. This brings in possibilities of executing multiple business use cases using the tool. The best of it is its ability to unify data from various sources and bring it on to one platform. Data is a very key aspect of this product as far as we have seen and some of our customers just loved it. Review collected by and hosted on G2.com.
New products take time to spread its wings across the world. Very few people who can use the product wisely. This calls for P5 training and creating a lot more P5 certified partners and subject matter experts. Review collected by and hosted on G2.com.
The accuracy, the speed of the software, the flexibility in adding the parameters and fields required for the day to day work, the technical support and many more... Review collected by and hosted on G2.com.
The display page in prospect management page is identifies with emails, ideally the names should have been the first identification column, followed with email address. Review collected by and hosted on G2.com.
The functionality of the system is extremely user friendly. Having the ability to create templates, segment the database, send the emails and track the success is well set up. As a novice, I was able to learn the system quickly. The Followup from Shubha has been excellent. She is friendly, and listens to requests. Review collected by and hosted on G2.com.
There are always teething issues with new systems. We have had a few template issues over time, but these continue to be worked on and improved. Review collected by and hosted on G2.com.
Easy of use. All key analytics covered and presented in a visually appealing manner ! Data capactured is accurate too Review collected by and hosted on G2.com.
ITs a little challenging to customize as per our requirements although I have not spent much time with the tools Review collected by and hosted on G2.com.
Great value for money specially for start ups and mid segment company. Compared to Omniture or Webtrend it covers almost features & Affordable Tool.
Real time web engagement is the feature I like the most because there is high chances of conversion when a lead/repeated lead is contacted in real time and ones web behaviour is right in front of a sales agent.
The tool has other features too like CRM, email marketing, Social look up etc.
When all the data is placed in one system and there is continues flow there is much to analyse data and lot more insights. Plumb5 allows to flow data with all features combined. Review collected by and hosted on G2.com.
1. Customized dashboard/report is not possible with all possible filters.
2. Segmentation of data has to be improved specially for emails.
3. Great to see if SMS dashboard works. Review collected by and hosted on G2.com.
The first thing about the tool is its simplicity. Engagement feature is another area which is quite interesting. Integrating with 3rd party websites. Review collected by and hosted on G2.com.
The tool is quite rigid in few areas. I would like the tool to give me a combined dashboard view with all possible filters. Generate ROI report for a campaign through various sources. Review collected by and hosted on G2.com.
We can keep on engage the customers by finding their behavior on the website. Review collected by and hosted on G2.com.
Is not pocket-friendly. The price has to be revised in order that more people can buy and use this. Review collected by and hosted on G2.com.
Practically built to tackle the most important vertical of Lead Management. Friendly UI and simple reporting formats gives the tool the extra edge. precise information. The analytics generated is sensible and gives you a practical usage patterns. Review collected by and hosted on G2.com.
need to login every time.. looking for much more user friendly real time access. Review collected by and hosted on G2.com.
The flexibility with which the product got ingrained with the website for analysis. Information regarding the Visible interfacing with the customer was dependent only on the mail inflows till we decided to utilize the plumb5 website analysis tool. A good analytical tool for re-marketing. Review collected by and hosted on G2.com.
The profiling of customer database was not totally clear due to the lack of complete transparence. The analysis could be made easier. Review collected by and hosted on G2.com.
