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Plumb5 Reviews & Product Details

Verified User in Import and Export
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Plumb5?

The flexibility with which the product got ingrained with the website for analysis. Information regarding the Visible interfacing with the customer was dependent only on the mail inflows till we decided to utilize the plumb5 website analysis tool. A good analytical tool for re-marketing. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

The profiling of customer database was not totally clear due to the lack of complete transparence. The analysis could be made easier. Review collected by and hosted on G2.com.

What problems is Plumb5 solving and how is that benefiting you?

Benefits realized were that of acknowledging the customer queries on a real time basis. Review collected by and hosted on G2.com.

Plumb5 Overview

What is Plumb5?

Plumb5 is a platform for segment of one marketing which allows marketers to offer behavior based automation across the customer life-cycle in real-time. The Plumb5 platform hosts a suite of apps comprising of web and mobile trackers, dynamic personalization widgets, email and social apps, community builders, data visualization and connectors for Commerce, CRM, POS and Telephony apps.

Plumb5 Details
Discussions
Plumb5 Community
Languages Supported
English
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Product Description

Plumb5 is a real-time customer life-cycle automation platform with built-in unified intelligence

How do you position yourself against your competitors?

Plumb5 is a platform for segment of one marketing which allows marketers to offer behavior based automation across the customer life-cycle. Plumb5 personalization engine works for all customer touch-points. Our proprietary tagging methodology allows us to tag data irrespective of the touch-point system.


Seller Details
Year Founded
2013
HQ Location
Bangalore, India
Twitter
@plumb_five
759 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®

SR
Overview Provided by:

Recent Plumb5 Reviews

Chief Dr. Lance J.
CJ
Chief Dr. Lance J.Small-Business (50 or fewer emp.)
5.0 out of 5
"World class security & protection servicers"
The accuracy at which you guys work. The service is great and fast.
NM
Nidhi M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great service and customer support"
Customer support and flexibility. I have had a great experience working with Plumb 5, their customer dealing, solution oriented approach is a game...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"Plumb5"
Analysis based on customers services engagement
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Plumb5 Media

Plumb5 Demo - Customer Live Dashboard
Live Dashboard showing live interactions of customers, prospects and anonymous visitors, with a drill down to each single customer view.
Plumb5 Demo - Prospect Staging and Reports
Bespoke Sales Dashboards to manage prospects and accounts with integrated marketing automation features
Plumb5 Demo - Lead Management
Custom Form Builder to manage customer data and stages as per business needs
Plumb5 Demo - Cross Channel Engagement Workflows
A workflow editor that maps data across Web, Mobile, Email, SMS and Social channels and allows marketers to trigger personalization campaigns based on rules.
Plumb5 Demo - Tag Manager
The Tag Manager allows marketers to connect and unify customer related data from various sources
Plumb5 Demo - Custom Dashboard Builder
Dashboard builder feature allows marketers to build their own custom dashboard for CMOs and their teams
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Have you used Plumb5 before?
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41 out of 42 Total Reviews for Plumb5

4.0 out of 5
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41 out of 42 Total Reviews for Plumb5
4.0 out of 5
41 out of 42 Total Reviews for Plumb5
4.0 out of 5

Plumb5 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for Plumb5Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
NM
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Plumb5?

Customer support and flexibility. I have had a great experience working with Plumb 5, their customer dealing, solution oriented approach is a game changer Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

Nothing as such, any issues arising are promptly listened to and rectified. Everyone is available to respond and support. Review collected by and hosted on G2.com.

What problems is Plumb5 solving and how is that benefiting you?

Structured email campaigning and web browser notifications. It is helping us as we focus on the content and rest everything from emailing to segragation of campaigns and reports is made redily avialebl by the team Review collected by and hosted on G2.com.

Chief Dr. Lance J.
CJ
Chief
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Plumb5?

The accuracy at which you guys work. The service is great and fast. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

All good. We like everything thus far. We like everything about your services. Review collected by and hosted on G2.com.

What problems is Plumb5 solving and how is that benefiting you?

Gathering real time data from or customers. Allowing us to raise the bar in services Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Plumb5?

Analysis based on customers services engagement Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

Ai can not be so accurate because it is not still free from human error Review collected by and hosted on G2.com.

What problems is Plumb5 solving and how is that benefiting you?

To analyze our customers engagement Review collected by and hosted on G2.com.

Harish Chandra S.
HS
Search Engine Optimization Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Plumb5?

Plumb5 is entirely reasonable to set up your email marketing campaign. The best thing is automation. You can set the timing and add a separate email body according to your target audience. If you are searching email automation tool, please must try it. No need to buy it, first use the trial version and set up your campaign and check the result. I give you the surety that you link the result. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

I recommend adding some more features like synchronizing the data with Google Sheet or other sources because sometimes business owners are requested to use the Drive data for automation for security purposes. Review collected by and hosted on G2.com.

What problems is Plumb5 solving and how is that benefiting you?

I use plumb5 to set up my email marketing campaign to check the feedback from the customers about my services. The result is good, and I am happy to use it. Review collected by and hosted on G2.com.

Kim B.
KB
Logistics Associate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Plumb5?

The dashboards are very dynamic and useful across many platforms. They are easy to navigate and understand. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

I'm not happy with the tracking process. The data can be misplaced. Functionality can be confusing at times. Review collected by and hosted on G2.com.

What problems is Plumb5 solving and how is that benefiting you?

We had a distribution problem at work that was complex. Plumb5 enabled us to pull various data from several platforms and see a good overview of the nature of the problem and thus, helped us to solve it. Review collected by and hosted on G2.com.

Theresa E.
TE
Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Plumb5?

How quick everything work for customers, no space to leave them in the darm Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

Nothing, everything is simple anyone can do it Review collected by and hosted on G2.com.

What problems is Plumb5 solving and how is that benefiting you?

Breaking the misunderstanding barrier especially for customer service Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Plumb5?

Plumb5 is user-friendly. Plumb5 provides good customer service. It is very dynamic that can be used for different functions. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

Plumb5 does not provide 3rd party engagement. Review collected by and hosted on G2.com.

Recommendations to others considering Plumb5:

none Review collected by and hosted on G2.com.

What problems is Plumb5 solving and how is that benefiting you?

Efficient execution of marketing campaigns. With features operating in real-time the customers are not let out of the loop. It s customer-centric end to end Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Plumb5?

Interactive dashboards and extensive features Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

A bit slow sometimes, otherwise great software Review collected by and hosted on G2.com.

What problems is Plumb5 solving and how is that benefiting you?

Marketing challenges, plumb5 helped enhance customer experience by personalisation Review collected by and hosted on G2.com.

rahim v.
RV
Exe-Online Marketing
Real Estate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Plumb5?

Lead Management System, Real Time Engagement are best for us. LMS help us to track the leads comes in for us and to know how effectively is the follow up is done by our sales team. Real Time Engagement app, gives us quality leads. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

It should be little more user friendly. To use Most of its engagement tools, we required training and have to know little on HTML language. Review collected by and hosted on G2.com.

Recommendations to others considering Plumb5:

For good result, we should use P5 effectively. Review collected by and hosted on G2.com.

What problems is Plumb5 solving and how is that benefiting you?

We use plumb5 to generate quality leads by engaging website visitors Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Plumb5?

i have been user for this product for 1 year when i was working for real estate company, i trusted this product and have started implementing, i see lot of problems while using the product. no training to use Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

tracking is worst, always mismatch of data, email and SMS goes only inside SPAM Review collected by and hosted on G2.com.

Recommendations to others considering Plumb5:

please don't ever consider taking this product. you will have to end up in no results Review collected by and hosted on G2.com.

What problems is Plumb5 solving and how is that benefiting you?

nothing, we have not got ROI from any campaigns. have wasted my money Review collected by and hosted on G2.com.