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38 Plecto Reviews
Overall Review Sentiment for Plecto
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The number of different data sources which we regularly use is great. I couldn't find any other product which includes all the tools we use on a daily basis. (Aircall, intercom, close, MySQL, etc.) Review collected by and hosted on G2.com.
The syntax for creating dashboard widgets is confusing. Also the onboarding process takes weeks. It should be possible to get a new customer up and running in a single day. I'm sure many sales are lost by making it a 3-4 week process. Review collected by and hosted on G2.com.
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Plecto helps me analyze the data from my CRM system in Pipedrive, it is a very useful tool to have a great overview about the business. Thanks to "plecto", I can quickly know the metrics of my business, plus I can customize those metrics according to my management indicators, it is a powerful tool that saves many hours of analysis and allows you to see in real time how the business progresses. Also in our team we carry performance metrics on specific tasks of other users, allowing them to see their progress themselves and meet their goals. Review collected by and hosted on G2.com.
I would like to have more graphics options to better analyze the data. I would also like to make formulas easier. I would also like you to improve the application in IOS so that it works correctly with the Iwatch and be able to see metrics on my watch. It would also be convenient to have an IpadOS application in which the graphics formulas could be made. Review collected by and hosted on G2.com.
Ability to utilize multiple data sources to help track and provide a real-time overview for our telemarketing and sales team. We can display our data tracked in Salesforce to help motivate our team and celebrate when they close deals with the quickly customizable gamifcation notifications.
The support team is phenomenal and very understanding. Quick to hop on a call and help troubleshoot. Review collected by and hosted on G2.com.
Some of the formulas require a bit of work and taking a dive into our overall CRM to fully understand how things are displayed. I would like it if the integration with our CRM could be more selective - our deactivated employees continue to be resynced from Salesforce into Plecto, causing us to be "tracking" way too many users. Review collected by and hosted on G2.com.
I personally think that one of the major strengths with Plecto is the number of possible data source types to choose from to collect and combine your business data.
It also has a set of well documented REST-api:s that makes it easy to post new sets of business data that gets stored within internal data sources.
The chat function ion the Plecto Website is really helpful and response time is mostly very quick which is appreciated 😊👍 Review collected by and hosted on G2.com.
For easy statistics the that you want to capture can be quite easily expressed by the visual matheditor, but for more advanced calculations and date intervals I’ve kind of getting stuck with the limitations Plecto currently have when expressing formulas. It could be better support for more advanced math expressions. Review collected by and hosted on G2.com.
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I like the gamification and Pipedrive connection. Review collected by and hosted on G2.com.
I wasn't able to move forward with the Premium version as the sales department wasn't willing to answer security questions and fill in our Vendor Assessment Questionnaire. This is critical information for us when integrating something to our CRM system and it feels like Plecto doesn't take it seriously. I had to go with a competitor instead. Review collected by and hosted on G2.com.
The ability to take virtually any source of data and visualise it for anyone to digest. Being able to go as deep in to the data as you need to and to give people rotating dashboards that keep them informed. Review collected by and hosted on G2.com.
It would be nicer to work with Excel data more easily. Overall not many complaints at all though. Review collected by and hosted on G2.com.
The diversity of what you can put up on the diferent dashboards Review collected by and hosted on G2.com.
at this time I have nothing that i dislike. I would however love to get a "soundhorn" notification that you can link to a countdown. Review collected by and hosted on G2.com.
Ease of use when it comes to data integration and setting up dashboards. The customer support is always a tremendous amount of help when used. Review collected by and hosted on G2.com.
Few basic functionalities or qualities of life is missing and the interval of retrieving data for data sources are a bit high for dashboard live usage.
It would be great if it was possible organizing data sources and dashboards better, as it's not scalable when there's many emoloyees, teams and dashboards.
A summaration of all values shown in a widget would also be desired. E.g in a table widget, you are showing how many calls every employee has made so far, but on top of the table it shows the total value of all employees. Review collected by and hosted on G2.com.
Plecto lets us collect data from all of our numerous data sources, with great integrations with the tools we use the most so we don't have to spend time building complicated reports or finding hidden datasets.
it lets us visualize our customers, and employees super quick and easily so we feel a lot more in control than with our previous tools. Even if its not super in-depth when it comes to showing reports, it gets the job done. Review collected by and hosted on G2.com.
Plecto is still a bit geared toward just sales presentation and some of the logic reflects this. Review collected by and hosted on G2.com.
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It gives me a clear overview of our KPI'es, which we use to track our marketing performance. Review collected by and hosted on G2.com.
It is very difficult to set up. Not user friendly at all. You should create a team that helps customers with the set up - or create a forum for freelancers who can help your customers to set this up and make adjustments. Review collected by and hosted on G2.com.