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It's easy to design, you can get creative Review collected by and hosted on G2.com.
Lead generation is terrible. They don't require phone numbers for clients signing up, so the only way to reach new signups is via email. No way to text or call. Nobody respond to email, clients respond to calls and texts and Placester fails to require a phone number. It's a complete waste of money in my opinion, and we won't be re-subscribing unless this feature if added asap. Review collected by and hosted on G2.com.
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There really isn't much to like after the horrible customer service I received. Review collected by and hosted on G2.com.
Their customer service is atrocious. They will charge you automatically and no discussion or refunds are allowed. They will not send you any notice that you will be charged, they just automatically do it quietly. When you call to question it, they explicitly state they have a no refunds policy. They sure hide that well. I would never recommend this company to anyone. Review collected by and hosted on G2.com.
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They listen well and respond even better. I am constantly impressed. They turn tasks and projects around quickly and are always ready to help you with whatever is needed. Review collected by and hosted on G2.com.
I don't have anything that I dislike about Placester. My only regret is that I didn't find them 10 years earlier. Placester makes my life better, saving me time to work on building my business and working with clients. Review collected by and hosted on G2.com.
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I was an inexpensive ($1 a month) sort of passive IDX page that was ok; now they suddenly charge $55 a month for the same "ok" website. I never authorized the change. Review collected by and hosted on G2.com.
They have horrible support and they basically hope people will not notice their wild price increases Review collected by and hosted on G2.com.
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Placester is easy to navigate and you can make a great website without having a lot of knowledge of website creation. Review collected by and hosted on G2.com.
Really not anything that I don't like. Placester made it easy to make my website the same day that I became a real estate agent. I had a professional page immediately to start directing people to. Review collected by and hosted on G2.com.
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The price was competitive and slightly lower than other companies. Review collected by and hosted on G2.com.
The salesperson seemed knowledgeable upfront, but in the end, they had not been listening to my needs. When we talked about the mapping feature that I need for my buyers to be able to use, I received three answers. That made it very confusing on what I would be getting. Within three days, I had my meeting with the website team. I had paid for a semi-custom site, but all they had done is put the wrong address in a template and claim they had worked on it. Placester completed no custom work completed. A buyer can not do the mapping to select where their desired neighborhood would be like competitors allow. Placester expected me to draw 89 maps for the potential buyers. This was not as discussed in our two meetings.
When I requested the cancelation, my salesperson told me I had to do it online. I canceled the order only to find they intended to keep all of the money.
After an exhausting chat (no, they would not answer the phone), they are still fighting to keep my money. Review collected by and hosted on G2.com.
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I think the intuitive design and ease of use make the biggest difference for us. As a growing brokerage with a small staff, we're able to easily edit our website while creating a beautiful overall look, as well as do the same for our agents - managed all in one place. Looking at it, you would never know it's a template site. Review collected by and hosted on G2.com.
We've worked with Placester for over 6 years now and I can honestly say that even when there have been issues to address, their team is quick to communicate and fix anything that has cropped up. Review collected by and hosted on G2.com.
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The price is very affordable and is why I went with the service. They not only offer company websites but the ability for a company to offer agents their own websites and CRM. Review collected by and hosted on G2.com.
They never answer the phone when you call Review collected by and hosted on G2.com.
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The ease of making and posting blogs. The ease to make my searches for clients more precise. Review collected by and hosted on G2.com.
The SEO is not what I expected. I fill in all the fields yet I am on page 8 or 9 in search engines search. I also feel that the price is a lot with a minimal SEO. My goal is to attract customers to the site with your SEO. SEO!!!! Review collected by and hosted on G2.com.
Professional look of the website, Easy to Navigate and the ability to customize the site. The Support team was friendly, efficient and they were easy to work with while building the website. I am very pleased with the end results and look of the website. Review collected by and hosted on G2.com.
Search functions that homes displayed as Active and not differentiated from those that are Under Contract or Pending. The correct status is not in an easy-to-read location, like the front of the listing. It is within the listing description. Users may miss this and may lead users into thinking the home is Active when in fact, it may be Pending because all Active, Under Contract and Pending sales appear the same on the front of the listings. Placester is taking this feedback and hopefully may institute a fix this year. Review collected by and hosted on G2.com.