Pipedrive

By Pipedrive

4.3 out of 5 stars

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Pipedrive Reviews & Product Details

Pricing

Pricing provided by Pipedrive.

Lite

$24.00
1 Seats Per Month

Pipedrive Media

Pipedrive Demo - Pipedrive pipeline management
Effective sales pipeline management begins with a clear view of the buyer’s journey through your sales process. To succeed, you need a tool that provides a visual representation of each stage of the pipeline and gives you control over your tasks and sales activities. Pipedrive CRM’s primary vi...
Pipedrive Demo - Your one-stop sales inbox
Easily track sales conversations and tasks in one tool, giving your salespeople the context they need to follow up faster.
Pipedrive Demo - Automate and sale
Streamline your sales process and get more done with less work.
Pipedrive Demo - Instant sales insights
Take advantage of Pipedrive's precise, real-time data analytics to track sales metrics and fine-tune your strategy.
Pipedrive Demo - People and organization management
Build an unlimited database of contacts and access a clear view of their history, linked deals, activities and communications.
Pipedrive Demo - Create compelling emails in just a click
Draft quick, personalized emails from simple prompts, saving time and enhancing sales outreach.
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Pipedrive Reviews (2,976)

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Reviews

Pipedrive Reviews (2,976)

View 6 Video Reviews
4.3
2,976 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Pipedrive for its intuitive design and ease of use, which simplifies sales management and enhances team collaboration. The platform's clear visual pipeline and effective automation features help users stay organized and streamline their workflows. However, some users note that advanced reporting capabilities could be improved.

Pros & Cons

Generated from real user reviews
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Mike F.
MF
Consultant
Small-Business (50 or fewer emp.)
"Effortlessly Tracks Leads with User-Friendly Interface"
What do you like best about Pipedrive?

I really appreciate how Pipedrive helps us stay on top of our book of business and gives us an accurate pipeline, which is crucial for our growth stage company. I love that Pipedrive is simple and easy to use, while still being a highly capable tool. It is incredibly user-friendly. I also found the initial setup to be very easy. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

Although, at times there are requests for more customization, I think for the most part it serves our purpose very effectively. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi Mike,

We're thrilled to hear that Pipedrive’s user-friendly interface has been a valuable asset in helping your team track outbound deals and improve pipeline visibility. It's great to know it's making collaboration and sales tracking more effective for you.

We appreciate your feedback on customization options for contact management and reporting, this is an area we’re actively working to improve.

Your insights help us shape a better product, and we’re here to support you as your team continues to grow with Pipedrive.

Best regards,

Pipedrive Team

Festim h.
FH
"Uncomplicated and Clear"
What do you like best about Pipedrive?

What I particularly appreciate about Pipedrive is that it offers me better ways to keep track of my customers. The system is extremely straightforward, which makes it easier for me to organize my daily workflows efficiently. I find it particularly pleasing that I can view all the important functions a company needs to perform for a contact, which provides me with additional clarity. With Pipedrive, all the necessary functions are clearly available, even to the extent that you can select letters and see them clearly. The initial setup of Pipedrive was also very easy, which significantly facilitated the start of its use. Overall, Pipedrive has noticeably improved my workday and thereby strengthened the confidence to recommend it further with a 10/10 rating. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I dislike that when changing a customer's name, sometimes a problem occurs and the changes are not saved. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi Festim,

Thank you for your feedback!

We’re glad Pipedrive is helping you stay organized and making your workday easier.

It’s great to hear the setup was simple and that you’d recommend us.

We appreciate your note about issues when changing a customer’s name.

If you need any help, our team is always here!

Best regards,

Pipedrive Team

Ashwini K.
AK
"Effortlessly Tracks Deals and Opportunities"
What do you like best about Pipedrive?

I use Pipedrive to check deals and track new opportunities. I like that it makes it easier to manage everything on one platform without switching between them. It's the ease of use and design that I appreciate, as anything I'm looking for is available easily. The loading time for the portal is quick and fast, making it convenient to use, and navigating through it is hassle-free. The initial setup didn't take much time, and the ease of use and navigation make it quite user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

There is nothing to mention Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi Ashwini,

Thank you for your review!

We’re glad to hear that Pipedrive helps you track deals and opportunities all in one place.

It’s great that you find the platform fast, easy to navigate, and user-friendly, and that the setup was quick and smooth.

Best regards,

Pipedrive Team

Andy W.
AW
Sales Manager
Small-Business (50 or fewer emp.)
"Effortless Sales Management with an Intuitive Interface"
What do you like best about Pipedrive?

Pipedrive has really changed the way we manage our sales pipeline. The interface is straightforward and easy to use, which makes tracking deals simple. I also like how easy it is to customize stages so our team stays organized and on the same page. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

Some of the automation options are helpful, but they can be restrictive if you want more complex workflows.

I’ve also noticed that certain integrations require extra steps or third-party tools, which adds friction. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi Andy,

Thank you for your thoughtful feedback!

We’re glad to hear that Pipedrive’s easy-to-use interface and customizable stages have helped improve how your team manages and tracks the sales pipeline.

It’s great to know that automations, reminders, and reporting are preventing leads from slipping through the cracks and providing better visibility into bottlenecks.

We also appreciate your notes on automation flexibility and integrations, this kind of input is very helpful as we continue to improve the platform.

Best regards,

Pipedrive Team

Giovanna M.
GM
"Comprehensive CRM with Room for Improvement"
What do you like best about Pipedrive?

I like Pipedrive because it helps me manage my prospects and current clients effectively. All my prospects are in one place, and I can visualize which stage each one is at. This ability to have a good visualization of project stages and pipeline is something I really appreciate. It allows me to group clients and have a better understanding of what activities need to be done. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I use the Projects feature a lot, and that could improve. It should have more reports and more project management tools. Also, the initial setup of Pipedrive is not easy, I'm still doing it. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi Giovanna,

Thank you for your feedback!

We’re glad to hear that Pipedrive helps you manage prospects and clients effectively, giving you clear visibility into stages and activities.

We also appreciate your input on the Projects feature and the setup process, this is valuable feedback for our team as we continue to improve reporting, project management tools, and onboarding.

If you require assistance with your initial setup, kindly reach out to support.

Best regards,

Pipedrive Team

Eric B.
EB
Head of Operations (COO)
Small-Business (50 or fewer emp.)
"Pipedrive Fan: Easy Setup, Customizable, and Excellent Call Quality"
What do you like best about Pipedrive?

Drag and drop; customizability; ease of implementation; robust report; incredible call quality directly from app-to-cell; Android and iOS apps perform effectively.

In short -- I am a huge fan of Pipedrive. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I need to finish doing the training modules in Pipedrive Academy - which is a problem with me, not Pipedrive. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi Eric,

Thanks for your feedback!

We’re thrilled to hear you’re such a big fan of Pipedrive. It’s great that features like drag-and-drop, customization, reporting, and calling are working well for you across both web and mobile.

We’re also glad Pipedrive is helping you centralize customer interactions and guide your operations more effectively.

Best regards,

Pipedrive Team

Verified User in Retail
AR
Small-Business (50 or fewer emp.)
"Real-Time Team Updates and Deal Notes That Keep Everyone Aligned"
What do you like best about Pipedrive?

The ability for the whole team to be on at the same time and making updates in real time. I love being able to leave notes on different deals. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

It can start with an almost overwhelming number of options to enter. Parring it down to make it work more smoothly was key for us. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi,

Thank you for sharing your experience!

We're happy to hear that real-time updates and deal notes help your team stay aligned and collaborate more easily.

We also appreciate your feedback about the number of options at the start.

Customizing Pipedrive to fit your workflow can definitely make things smoother, and we're glad that helped your team.

Best regards,

Pipedrive Team

Afolabi L.
AL
"Efficient CRM with Handy Daily Reports"
What do you like best about Pipedrive?

I find Pipedrive incredibly useful as my CRM at work. It truly shines in its ability to help me remember meetings and tasks, and I greatly appreciate being able to view all my leads and deals in one central location. This consolidation makes my job significantly easier and more efficient. Additionally, the feature allowing the linkage of emails to Pipedrive is very practical, streamlining my communications within the CRM framework. Another aspect I enjoy is the daily progress report available in the notification section. This feature is not only 'pretty cool,' as I mentioned, but it also provides a quick overview of my day's achievements, allowing me to determine if I've completed everything necessary before ending my workday. Overall, Pipedrive offers functionality that resonates well with my work habits, as indicated by my high likelihood of recommending it to colleagues. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I find the interface of Pipedrive too serious and lacking in modernity, particularly with the absence of customizable color options. It would be significantly improved by incorporating a Dark Mode. This feature is essential for those of us who work in the evenings, as Dark Mode aids in accessibility and enhances the user experience by reducing eye strain in low-light conditions. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi Afolabi,

Thank you so much for sharing your experience!

We're happy to hear that Pipedrive helps you stay organized, keep track of your meetings, and manage all your leads and deals in one place. It’s great to know the daily progress report is useful in wrapping up your workday.

We also appreciate your feedback about the interface and customization options.

A Dark Mode is available ( https://support.pipedrive.com/en/article/quick-actions-in-pipedrive ) ,

We’ve shared with the team your suggestion regarding modernizing the UI and color options so it can be considered as we continue improving the platform.

Best regards,

Pipedrive Team

Yadira V.
YV
Small-Business (50 or fewer emp.)
"Facilitate Management with Intuitive Tools"
What do you like best about Pipedrive?

I like the order I have with Pipedrive, the reminders, my daily summaries, my calendar, and the notifications. Having all the tools that Pipedrive offers makes my work much easier, especially when handling a high volume of deals, allowing me to have order in my management and to complete my scheduled activities or those of higher priority. Once I explored the CRM on my own, I liked it because it is easy and intuitive. Additionally, it is the tool that helps me perform my work efficiently. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

Perhaps the only thing that usually delays my activities is the synchronization of my emails. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi Yadira,

Thank you for your feedback!

We’re glad to hear that Pipedrive’s reminders, daily summaries, calendar, and notifications help you stay organized and manage a high volume of deals efficiently.

It’s great that you find the platform intuitive and effective for completing tasks from first contact to deal closing.

We also appreciate your note about email synchronization and will share it with our team.

Best regards,

Pipedrive Team

Creative J.
CJ
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Effortless CRM with Superior User Experience"
What do you like best about Pipedrive?

I like the user experience in Pipedrive. It's so simple, neat, and clean compared to any other CRMs. Pipedrive is very simple and easier to understand, especially when compared to something like HubSpot, which can be quite difficult with a lot of text. The setup was very easy, and I just got support which helped me with setting up. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

I think it is a bit costlier compared to any other CRMs right now. I think they should give us different pricing, maybe for startups or something like that. Or a discount or, like, country-wise based on pricing they should keep. Instead of keeping it like dollars all the time. Review collected by and hosted on G2.com.

Response from Jorge R. of Pipedrive

Hi,

Thank you for your detailed feedback!

We’re glad to hear that you enjoy Pipedrive’s simple, clean, and easy-to-use interface, and that the setup process and support made getting started smooth.

We also appreciate your thoughts on pricing and will share your suggestions with our team.

It’s great to know Pipedrive is helping you manage contacts, deals, and custom fields effectively while supporting API integrations.

Best regards,

Pipedrive Team

Questions about Pipedrive? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

SM
Sasha Miller
Last activity about 1 year ago

What is the best way to use email marketing with Pipedrive?

Verified User
G2
Verified User
Last activity almost 6 years ago

What can you recommend me to edit better in this tool?

Pricing Options

Pricing provided by Pipedrive.

Lite

$24.00
1 Seats Per Month

Growth

$49.00
1 Seats Per Month

Premium

$79.00
1 Seats Per Month
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Pipedrive Features
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Campaign Management
Lead Management
Call Center Features
Mobile User Support
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Pipedrive