Video Reviews
Changed the way our company uses assets
Great Functionality at a Great Price
1,053 PhotoShelter for Brands Reviews
Overall Review Sentiment for PhotoShelter for Brands
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The ability to limit access to images or to easily share galleries and lightboxes. Metadata search is great for our org and helps people find the right images 24/7 without lots of back and forth emailing. We can instantly deploy images for social media and users can download proper sizes for their purposes. Review collected by and hosted on G2.com.
Inability for users to download an entire lightbox with one click. Becomes problematic for larger collections. Responsiveness is a little slow sometimes, and it's not always clear to users how to navigate certain options. Review collected by and hosted on G2.com.
The upload is simple and easy. The interface is fast and easy to use. Review collected by and hosted on G2.com.
The moblie app needs work. I have troube sign in. Review collected by and hosted on G2.com.
The layouts are easy to follow. I really like how navigation works although in the beginning there is a bit of confusion about how the portfolio galleries, lightbox, client galleries, etc. all function. I like being able to have multiple styles on one website. Site template designs do not take over the images. In other words, they showcase the photography well. Also, after having a website provider Bigfolio who NEVER answered the phone or responded to my messages, it's nice to speak with a human being who can help you walk through any questions. Review collected by and hosted on G2.com.
I don't like the system used for selling images. I wish they did everything or connected with Digilabs who was my former vendor. I like to sell prints, but it doesn't work well with Photoshelter because it's too expensive. I don't like that Photoshelter is only in NY because I'm not the West Coast. Time difference can make it hard to connect to customer service. Review collected by and hosted on G2.com.
You can download images at different sizes and search quickly based on keywords. There are also a number of attributes you can search on. It makes it nice to be able to download the images already optimized to web sizes as well. It's nice to be able to add users into the account to be able to sort through things as well. I also like the ability to rate on a scale of 1-5, that helps my team sort to see which images are preferred very easily. Review collected by and hosted on G2.com.
There isn't a way to enforce consistency so it's incumbent on the users to make sure they're making the keywords, nomenclature, etc. consistent and filling it all in so that the sorting can be done effectively. We also had a lot of issues when the new platform updated with anyone on an older version of the browser that required an upgrade process with our internal IT. It would be helpful to have certain fields that we can determine for people to have to select so that, at very least, there are attributes outside of file type and date to be able to sort by. Review collected by and hosted on G2.com.
Not having to stop what I'm doing and search for photos for someone/people, I can grant access to anyone, and there are many layers of permissions that I can set depending on who that person is. It's secure and the customer service is always amazing! Having access from anywhere at any time is has also been a major game-changer for me in particular with COVID when the school went remote. Review collected by and hosted on G2.com.
The amount of time it takes to tag—I wish there was facial recognition which would eliminate have the tagging. To date, we don't have all our photos tagged and therefore the search option is not usable for us.
Browsers can be an issue too so I always have to tell people to use chrome. And for those that don't use it or have it, it creates an extra step for them download it. Review collected by and hosted on G2.com.
Easy to access, add photos, and then search and find exactly what you are looking for. I like being able to send the link to our PhotoShelter to other departments in our organization and they can select the photos they want as well. Review collected by and hosted on G2.com.
Would be great if you could type in one word and it would work for words like this one as well - like grad, graduation, graduations, commencement, ceremony, etc. Review collected by and hosted on G2.com.
The team at PhotoShelter has re-directed their focus to improving the site and it's capabilities, which were already fantastic. For a very low monthly price, you can get truly unlimited storage for images, as well as some very well done templates to use in building your customer facing website. Also, there are multiple methods for incorporating payment vendors, as well as print vendors into your site.
You can also do a "quick send" to quickly deliver images to clients, and security and password protection options are also great. Review collected by and hosted on G2.com.
The ability to host video on the site has been lacking, but I understand that is a priority for the development team in the coming months. Review collected by and hosted on G2.com.
I like that Photoshelter allows group collaborations and the range of options Review collected by and hosted on G2.com.
I am not sure how to use the lightboxes yet Review collected by and hosted on G2.com.
I'm a big fan of the permission restrictions, organization and the search/keyword tools. Review collected by and hosted on G2.com.
I would like to view the images larger and be able to toggle a zoom function. Review collected by and hosted on G2.com.
The software our needs well in terms of content management, and the team at Thirdlight are very responsive and helpful when it comes to onboarding, training, and future developments. Review collected by and hosted on G2.com.
One outstanding need for us to make tags required fields; this would help us ensure that our content is tagged and searchable. Review collected by and hosted on G2.com.
