Top 10 PhoneBurner Alternatives & Competitors

Top 10 Alternatives to PhoneBurner Recently Reviewed By G2 Community

#1

Kixie PowerCall & SMS
By Kixie
(787)4.8 out of 5
Optimized for quick response
Kixie is an open telephone service with deep integrations into CRM, ERP, Marketing Automation Software, and more.
Categories in common with PhoneBurner:
• Outbound Call Tracking
• Auto Dialer
Try for free
Reviewers say compared to PhoneBurner, Kixie PowerCall & SMS is:
Slower to reach roi
Easier to set up
More usable
See all Kixie PowerCall & SMS reviews
#2

Orum
By Orum
(363)4.6 out of 5
Optimized for quick response
Orum is the latest evolution in sales technology. Plug our AI into your sales process and accelerate your top of funnel with good data and more conversations.
Categories in common with PhoneBurner:
• Outbound Call Tracking
• Auto Dialer
Get a quote
Reviewers say compared to PhoneBurner, Orum is:
Slower to reach roi
More expensive
Easier to set up
See all Orum reviews

Sponsored
Cobrowse.io
(15)4.4 out of 5
Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications. The same powerful suite of tools is available for both web and mobile co-browsing: - Laser pointer - Annotation - Remote Control - Full Device Screen Share - Agent Present Mode With Universal Co-browsing, agents can stay in contact with customers as they browse third-party content, websites, and applications. The full suite of agent tools remains available across third-party content, allowing agents to provide personalized guidance throughout the customers’ digital journey. Seamless integration with enterprise CRM and CX solutions enables agents to escalate complex sales and support tickets to a collaborative browsing session without leaving the host interface. A range of flexible session initialization options and a fully customizable UI make the transition frictionless and provide a consistently branded experience across all channels. Current integrations include: - Salesforce - Genesys - Zendesk - Talkdesk - Intercom - Freshworks Cobrowse prioritizes data security, with compliant data redaction a key differentiator for businesses that deal with sensitive or private customer data. Private-by-default functionality means no images, text, or other content will be displayed unless specifically added to the allowlist, maintaining compliance with strict data protection regulations. For auditability, you can record every action the customer and agent take during a co-browsing session. Session replays provide an accurate, tamper-proof record of every interaction, which can be used for dispute resolution, to understand better how users navigate your digital platforms, or to improve agent training. For the ultimate in security, the same Cobrowse software that runs in the cloud is also available for enterprises to self-host in their cloud accounts, run in their on-premises data centers, or even deploy to air-gapped, protected networks. Proven to enhance customer and agent satisfaction, Cobrowse is trusted by businesses worldwide that prioritize customer service excellence. Co-browsing is used widely within remote sales and support environments to efficiently resolve complex enquiries and provide outstanding service when customers need it most.
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#3

Talkdesk
By Talkdesk
(2,408)4.4 out of 5
Optimized for quick response
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
Categories in common with PhoneBurner:
• Auto Dialer
Get a quote
Reviewers say compared to PhoneBurner, Talkdesk is:
Slower to reach roi
More expensive
See all Talkdesk reviews
#4

Close
By Close
(1,621)4.7 out of 5
Optimized for quick response
Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals and make more sales—all without manual data entry!
Categories in common with PhoneBurner:
• Outbound Call Tracking
• Email Tracking
• Auto Dialer
Try for free
Reviewers say compared to PhoneBurner, Close is:
Slower to reach roi
More expensive
See all Close reviews
#5

JustCall
By Saas Labs
(2,084)4.3 out of 5
Optimized for quick response
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
Categories in common with PhoneBurner:
• Outbound Call Tracking
• Auto Dialer
Try for free
Reviewers say compared to PhoneBurner, JustCall is:
Slower to reach roi
See all JustCall reviews
#6

Koncert
By Koncert
(369)4.6 out of 5
Optimized for quick response
Sales engagement tools that scale to meet B2B outbound sales goals: AI Power Dialer Platform with 4 sales dialers: Multi-line AI Parallel Dialer, Single-line AI power Dialer, human-powered Agent Assisted Dialer and Click-to-Dialer. Cadence software enables automated multi-channel sales outreach via phone, email, video, text and social. Our platform features includes Quick Connect, Automated Local Presence, Automated Caller ID Health, Parking Lot, Remote Coach, Virtual Sales Floor, Conversation Intelligence, CRM Integrations and Analytics. Proud partners and integrated with Salesloft, Outreach, Hubspot & Salesforce. Soc2 Type II certified. GDPR & TCPA Compliant.
Categories in common with PhoneBurner:
• Outbound Call Tracking
• Email Tracking
• Salesforce AppExchange Apps
• Auto Dialer
Try for free
Reviewers say compared to PhoneBurner, Koncert is:
Slower to reach roi
More expensive
Easier to do business with
See all Koncert reviews
#7

CloudTalk
By CloudTalk
(1,241)4.3 out of 5
Optimized for quick response
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
Categories in common with PhoneBurner:
• Outbound Call Tracking
• Auto Dialer
Try for free
Reviewers say compared to PhoneBurner, CloudTalk is:
Slower to reach roi
More expensive
See all CloudTalk reviews
#8

Five9
By Five9
(511)4.1 out of 5
Optimized for quick response
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
Categories in common with PhoneBurner:
• Auto Dialer
Get a quote
Reviewers say compared to PhoneBurner, Five9 is:
Slower to reach roi
More expensive
See all Five9 reviews
#9

Salesloft
By Salesloft
(4,114)4.5 out of 5
Optimized for quick response
Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 customers including Google, 3M, IBM, Shopify, Square, and Cisco gain a performance force multiplier with Salesloft by shifting to a durable revenue engagement model, helping them solve the complexities of modern B2B sales and unlock revenue efficiency.
Categories in common with PhoneBurner:
• Outbound Call Tracking
• Email Tracking
Get a quote
Reviewers say compared to PhoneBurner, Salesloft is:
Slower to reach roi
More expensive
See all Salesloft reviews
#10

NICE CXone Mpower
By NICE
(1,635)4.3 out of 5
Optimized for quick response
NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.
Categories in common with PhoneBurner:
• Auto Dialer
Try for free
Reviewers say compared to PhoneBurner, NICE CXone Mpower is:
Slower to reach roi
See all NICE CXone Mpower reviews

Sponsored
Cobrowse.io
(15)4.4 out of 5
Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications. The same powerful suite of tools is available for both web and mobile co-browsing: - Laser pointer - Annotation - Remote Control - Full Device Screen Share - Agent Present Mode With Universal Co-browsing, agents can stay in contact with customers as they browse third-party content, websites, and applications. The full suite of agent tools remains available across third-party content, allowing agents to provide personalized guidance throughout the customers’ digital journey. Seamless integration with enterprise CRM and CX solutions enables agents to escalate complex sales and support tickets to a collaborative browsing session without leaving the host interface. A range of flexible session initialization options and a fully customizable UI make the transition frictionless and provide a consistently branded experience across all channels. Current integrations include: - Salesforce - Genesys - Zendesk - Talkdesk - Intercom - Freshworks Cobrowse prioritizes data security, with compliant data redaction a key differentiator for businesses that deal with sensitive or private customer data. Private-by-default functionality means no images, text, or other content will be displayed unless specifically added to the allowlist, maintaining compliance with strict data protection regulations. For auditability, you can record every action the customer and agent take during a co-browsing session. Session replays provide an accurate, tamper-proof record of every interaction, which can be used for dispute resolution, to understand better how users navigate your digital platforms, or to improve agent training. For the ultimate in security, the same Cobrowse software that runs in the cloud is also available for enterprises to self-host in their cloud accounts, run in their on-premises data centers, or even deploy to air-gapped, protected networks. Proven to enhance customer and agent satisfaction, Cobrowse is trusted by businesses worldwide that prioritize customer service excellence. Co-browsing is used widely within remote sales and support environments to efficiently resolve complex enquiries and provide outstanding service when customers need it most.
Visit Website
Visit Website