Used Phone.com service for 2 months and it never worked. The quality was so poor I had to leave. Review collected by and hosted on G2.com.

The entire experience was not just useless, but customers were hanging up. It was a huge negative. Review collected by and hosted on G2.com.

You can have a local or toll free business line for literally 12 bucks a month that forwards to your cellphone number. You can easily set greetings, voicemails, hold music and extensions. It's perfect for adjusting to Covid. Review collected by and hosted on G2.com.

When i signed up the features were a bit overwhelming, but the support was top notch and got everything setup in 5 min. Molly was super helpful and help our team set up our greetings, forwarding, and hold music. Review collected by and hosted on G2.com.

I get everything I need for $10/month (IVR, voicemail, voicemail-to-text, fax, toll free number, etc...) Review collected by and hosted on G2.com.

App could be better- more full featured Review collected by and hosted on G2.com.

I like the fact that you can communicate and reach out two people all over the world even if you don’t have phone service. All that’s needed is Wi-Fi. Review collected by and hosted on G2.com.

There’s nothing I dislike about phone.com app Review collected by and hosted on G2.com.

using my own device instead of the standard ‘work phone’ Review collected by and hosted on G2.com.

Phone.com depends on internet and if internet connection is weak or not working - it affects phone Review collected by and hosted on G2.com.

There is not much to like about phone.com, but I do like that I can configure users and extensions. The managing and configuring options are decent. Review collected by and hosted on G2.com.

I dislike how ancient and clunky the site is. Not very user friendly. The site may take some getting used to as well as learning how to navigate it. I have used it for about a year now and still forget how to get to certain options. Review collected by and hosted on G2.com.

Simple, easy-to-use interface. Good call quality. Base VoIP feature set included for all plans. Free desktop and full-featured mobile apps with softphone. Human and automated voicemail transcription available. Offers professional voice recording service. Review collected by and hosted on G2.com.

Video conferencing only available for an added monthly fee. Caller analytics are extra. Minute bundles and extensions can get expensive for larger businesses Review collected by and hosted on G2.com.

I like that call forwarding is so easy. When my bosses are travelling with limited access to cell service, phone.com makes it easy to still answer customer calls without having to change numbers. Review collected by and hosted on G2.com.

The platform is only somewhat straight-forward to use, in my opinion. I had to contact their customer service to actually set up call forwarding because of the "rules" that you can make forwarding have. It was a bit confusing for me, not being too familiar with the site. Review collected by and hosted on G2.com.

I love the price first. This is so inexpensive that at first I did not believe it was real. I works so well and never drops calls. We use this in all of our offices instead of traditional phone service. This is flexible too so we can change our subscription if we need to. We are not locked into anything. Review collected by and hosted on G2.com.

I did not like that it could not transfer my existing numbers. We had some that could but not all of the numbers could be ported in so that was a bit of a disappointment. As far as the actual software though we have no complaints at all. Review collected by and hosted on G2.com.

The UI for the website is easy to use but looks very outdated. Adding new users/numbers is simple Review collected by and hosted on G2.com.

The phone app they provide communicator is terrible. Lot's of issues where visitors cannot hear us or we can't hear them. I have worked with their support team on and off for months and they "fix" something on their backend and everything works for about 1 week and then it breaks again. Very frustrating. Review collected by and hosted on G2.com.