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PhishingBox Reviews & Product Details

Eric A.
EA
CTO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PhishingBox?

Straightforward product experience-more than enough to get the job done for SMBs. Say what you will about the effectiveness of Phishing Campaigns, but in many cases, these are required for cyber insurance and the like.

The PhishingBox team did a good job at walking us through the product, and we had good follow-up calls with the account team as we onboarded. The training campaigns are informative and the modifiable "gotcha" pages make the educational aspects avaiable with no extra setup effort. Implementation is straightforward, and the account team makes sure you're doing this properly when you onboard, making integration for a team like ours a non-issue. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

The UI can be a little bit confusing, particularly around the campaign scheduling, but it's certainly workable and I expect will continue to improve as the product matures. Review collected by and hosted on G2.com.

What problems is PhishingBox solving and how is that benefiting you?

Employee training and cyberinsurance requirements. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

We appreciate the feedback, Eric. If you have any specific UI items you’d like to address, our product team would love to hear from you! Just let your account executive know or customer success team know.

PhishingBox Overview

What is PhishingBox?

PhishingBox is an online system for organizations to easily conduct simulated phishing attacks and educate their end users with cybersecurity awareness training. This helps identify vulnerabilities and mitigate risk. Our system is simple to use, cost-effective and helps clients reduce risk and achieve cybersecurity objectives.

PhishingBox Details
Product Website
Languages Supported
Arabic, Bulgarian, Danish, German, Greek, English, Persian, Finnish, French, Irish, Hebrew, Hindi, Indonesian, Icelandic, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

PhishingBox is a web-based platform for organizations to conduct phishing simulations and cybersecurity training. This helps identify vulnerabilities and mitigate risk. Our simple-to-use, cost-effective solution helps organizations achieve cybersecurity objectives.

How do you position yourself against your competitors?

We pride ourselves on providing top-notch service with our team of in-house developers and customer success executives dedicated to ensuring our clients have the solutions they need to protect their data and keep their people vigilant.


Seller Details
Company Website
Year Founded
2013
HQ Location
Lexington, Kentucky
Twitter
@PhishingBox
888 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
Description

PhishingBox provides a comprehensive Security Awareness Ecosystem through a suite of tools and services to implement and maintain a high-level security awareness training program. Key components of this security awareness ecosystem include an Industry-leading phishing simulation tool, security awareness training, a learning management system (LMS), KillPhish reporting button, and our 'Phishing Inbox,' which allows InfoSec teams to thoroughly investigate reported emails and related information.


Alex R.
AR
Overview Provided by:

Recent PhishingBox Reviews

Sarah M.
SM
Sarah M.Small-Business (50 or fewer emp.)
5.0 out of 5
"easy to use"
Phishing box is very user friendly. I signed in and found my way around the software with ease. I like how i can email the report right from this w...
TB
Tim B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Fantastic phishing and training product that's easy to manage and deploy."
Selecting from a wide range of templates for phishing and training is a breeze, as well as customizing the experience for each user. Great graphic...
KQ
Khedir Q.Mid-Market (51-1000 emp.)
5.0 out of 5
"IT Infrastructure engineer"
Ability to have more phishing templates and lots of phishing training campaigns. Plus the dashboard had alot of features that I can easily manage m...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
4 people requested security information

PhishingBox Media

PhishingBox Demo - New Interactive Training Moments
Employee action initiated engagement through contextual 30-sec learning moments.
PhishingBox Demo - Social Engineering Indicators
Campaign automation and targeted role based awareness simulations.
PhishingBox Demo - [1000+] Phishing Simulation Templates
Fresh real word phishing templates are added weekly. Cloned phishing simulations Real-time attack replication. Via Inbox.
PhishingBox Demo - PhishingBox Dashboard
Easy to use and highly robust analytic dashboards at every level.
PhishingBox Demo - KillPhish Scan & Report
Pre Abuse Box Advanced Thread Protection & Experiential User Training
PhishingBox Demo - Automated Simulated Phishing Drills
Language translation localized for easy and automated global simulations.
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Video Reviews

268 out of 269 Total Reviews for PhishingBox

4.5 out of 5
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268 out of 269 Total Reviews for PhishingBox
4.5 out of 5
268 out of 269 Total Reviews for PhishingBox
4.5 out of 5

PhishingBox Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PhishingBoxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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DM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about PhishingBox?

I've used this product for years and it is a cost-effective way for my clients to get phishing training. I've found it easy to use and when I have a question support is very helpful. When a client has had difficulty allowing emails into their system, the support team has been very helpful (also very patient). As it has become more difficult to get phishing emails into the inboxes, the support team has adapted and provides more and better resources for my clients. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

I had considered not providing this service in the future, due to the difficulty of getting emails to work well and the service becoming more expensive. My clients are mostly small businesses and don't have big budgets. However, I was approached by someone using a bigger name service who wanted to offer it to my clients at a "really great" price, which was at least 10 times higher than what I charge. I decided to keep PhishingBox and expand the service offering and it is paying off. Review collected by and hosted on G2.com.

What problems is PhishingBox solving and how is that benefiting you?

Provide phishing and security awareness to my clients. Regulators and insurers now require this type of training periodically. If it's a smaller organization it doesn't make financial sense for them to purchase their own system, so this is how I can help them meet regulatory requirements will keeping their costs low. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Denise, thank you for providing your feedback. Our support team is happy to assist in ensuring the platform is integrating properly with whatever existing workflows you and your clients utilize.

Gaurav H.
GH
Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about PhishingBox?

The ease of getting started with PhishingBox. It is super easy, the set up was a breeze. And as I am exploring the platform further, I am seeing more things that I like. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

There is nothing in particular that I do not like. There is a lot of capability that one can use. As a result, it can feel overwhelming. But once you get a hang of what you need from the platform, the application is easy to use. Review collected by and hosted on G2.com.

What problems is PhishingBox solving and how is that benefiting you?

We needed to build awareness within our small team and run a simulation of fake SPAM emails to ensure our team is attentive to email phishing issues.

We have started to run regular phishing campaigns. This has been a great way to educate the team about security. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Gaurav, thank you for utilizing our phishing simulation and training platform. We understand some users may only need to see the basics while others need customization and a deeper well of tools to fully execute the needs of their organizations. We'll continue to optimize the user interface for the unique needs of our customers.

BM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PhishingBox?

Phishingbox is a solid and great online system that helps you to conduct simulated phishing attacks and also educate users with cybersecurity awareness training. In our company, we use it at least once a month to help in testing the entire employee population.

We have been using Phishingbox for more than 3 years and has been very helpful and reliable. Phishingbox is cost-effective making it affordable to all sizes of companies. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

To be sincere, i love everything about Phishingbox. It's the best and leading cybersecurity awareness training platform every company should implement. Review collected by and hosted on G2.com.

What problems is PhishingBox solving and how is that benefiting you?

I recommend Phishingbox for Cybersecurity awareness training. If you are searching for the best, then i highly recommend Phishingbox. It's the best and most secure automated protection platform with excellent and responsive support team. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

To be sincere, we greatly appreciate your feedback, Bob. Let us know if you ever need assistance with campaign creation and deployment. Be sure to check out the training email campaign type in addition to the simulated phishing templates!

Verified User in Defense & Space
AD
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PhishingBox?

PhishingBox is a simple to use tool with easy to decipher dashboards and a variety of cybersecurity training and testing tools. This tool is used at least once a month to continually test the entire employee population. When someone is "caught," training is administered immediately. "Problem children" become obvious through the system's tracking. This is a must-have for anyone that takes cybersecurity seriously. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

At first, there was a little learning pain on setting up a phishing campaign, but after a couple of tries, it worked out okay. The worst thing that can happen is the audience gets tested more than once - which is really a win, isn't it? Review collected by and hosted on G2.com.

What problems is PhishingBox solving and how is that benefiting you?

When an external entity asks the inevitable question, "How do you know your employees understand and apply your training?" I can bring this tool up and show the consistent use, test results, and remedial training provided in one place. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Thank you for your feedback. If you’d ever like to have assistance setting up a campaign, our customer success team or your account executive can assist!

KQ
System Admininstrator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about PhishingBox?

Ability to have more phishing templates and lots of phishing training campaigns. Plus the dashboard had alot of features that I can easily manage my campaigns and view reports etc Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

Sometimes adding new template and tweaking the features or adding a new domain name can take sometimes.but other than that I don't have anything that I don't like all the other featuresare great. Review collected by and hosted on G2.com.

What problems is PhishingBox solving and how is that benefiting you?

It fixed many cyber awareness problem, it alert the users about the tricky emails and have them contact Administrators for clarifications. It also solve the issue by making some user fall for the trick emails, and that make the Admin to roll out extensive training campaigns to those vulnerable users Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Thank you for your feedback, Khedir. Our product team is always looking to improve the platform and response times and will continue to enhance this and other features.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about PhishingBox?

Tha ability to customize emails and track interactions! The reporting is also great when I need to present to customers or management. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

Hard to get domains through spam filters. Review collected by and hosted on G2.com.

What problems is PhishingBox solving and how is that benefiting you?

It is keeping users on their toes and showing them what to look for. We are benefiting by a lot more reporting of actual phishing emails. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Thank you for the feedback. We're always adding new domains and displaying which ones are active for campaign setup. If there is a particular domain you'd like to use for a campaign that is still showing inactive/flagged, let our support team know and they'll assist immediately!

Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PhishingBox?

The provided phishing templates are a great help in getting tests/campaigns ready to start. It is a huge time saver to not have to generate these on my own. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

I strongly dislike that there are campaigns and tests, when you can't add tests to campaigns. In an ideal world, I would be able to make a campaign, then add tests to it so all of my testing can be read in one summary data chart - which would allow us to more easily track changes over a quarter or year, and more easily flag any repeated failures.

Using recurring tests is one way to get a similar effect, but if we want to make changes to the templates or targets, then we're out of luck and have to create something entirely new. Review collected by and hosted on G2.com.

What problems is PhishingBox solving and how is that benefiting you?

It allows us to test our user's understanding of the training we provide to them on phishing and cyber security. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Thank you for your feedback. Our product development and management teams are always looking for specific insight and use cases to help advance and optimize the user experience.

Verified User in Staffing and Recruiting
AS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PhishingBox?

Their phishing simulation offerings are numerous and very easy to use. Adding targets is a snap, and the overall process is very simple. They have tons of domains to choose from, with more added seemingly all the time, and their phishing sim emails are very well-crafted. They have very granular choices for when people view or click on the fake phish emails, and their campaign builder is top-notch. There are a lot of pluses for PhishingBox, and overall I'm happy with my decision to use them. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

The user administration when removing users could use work - there's no way to delete users except one-by-one or by adding them to a group to then delete. I assume this is on purpose, but it's kinda wonky deleting users. Review collected by and hosted on G2.com.

What problems is PhishingBox solving and how is that benefiting you?

Phishing simulation is really required at this point, and they do a great job at it, with quality phishes that even seasoned email veterans may fall for. And their training videos are funny, provide useful information, and are quick to boot. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

We appreciate you taking the time to provide valuable user insight and will provide our product team with your input!

BN
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PhishingBox?

PhishingBox was one of very few marketing emails I have responded to in 18 years of IT Audit and penetration testing. Before PB, I had to create disposable email accounts or set up an internal server-- a complicated and timely process with costs I had to pass through to clients. When other phishing tools focused on internal emails within one compnay, PhishingBox met a unique and valuable need in the market.

For us, the ease of use and ability to send phishing email campaigns to clients is why we always return as customers. Tests can be delegated to other members of the team, we can provide clients with real examples of the phish we intend to use, the quality of reporting improves all the time, including reduction of false positives.

Customer support is always timely and helpful. Documentation is readily available. Training and phishing templates are plentify and completely customizable. We can use a predefined templates or, if we come up with a great phishing scenario, can write it ourselves without much additional effort. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

Our biggest challenge is circumventing spam filters to get phishing emails into the inboxes of our clients. We try to minimize their effort, but spam filters are getting better. Don't know how much PB can do to resolve that challenge though. Review collected by and hosted on G2.com.

What problems is PhishingBox solving and how is that benefiting you?

We use PB for phishing tests for external penetration testing customers. It allows us to provide reporting on phishing clicks. Customers love the results. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Thank you for the detailed insight, Bryan! Provider and third-party filters are improving, but with phishing on the rise, attacks are still making their way to inboxes worldwide. Our domains can be flagged when end users report them directly to providers and can impact deliverability. Our team is actively adding new domains and clearing ones flagged. If you're looking for a specific domain for a given campaign, let us know and we can add to the list!

MM
CIO
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about PhishingBox?

It does what you need it to do, without all the extras that add confusion and distract from the ultimate task Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

I don't think there is anything I really dislike. The application has it's nuances like any other tool. Once you understand how it works it's pretty straitghtforward. Review collected by and hosted on G2.com.

What problems is PhishingBox solving and how is that benefiting you?

We use it to test our teammates on their security awareness and ensure they are protecting themselves and the organization. We've seen a vast improvement in people being mindful of and reporting on Phishing attacks. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Appreciate the feedback, Michael. If you need any assistance with campaign creation or support in the future, don't hesitate to let us know.