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Straightforward product experience-more than enough to get the job done for SMBs. Say what you will about the effectiveness of Phishing Campaigns, but in many cases, these are required for cyber insurance and the like.
The PhishingBox team did a good job at walking us through the product, and we had good follow-up calls with the account team as we onboarded. The training campaigns are informative and the modifiable "gotcha" pages make the educational aspects avaiable with no extra setup effort. Implementation is straightforward, and the account team makes sure you're doing this properly when you onboard, making integration for a team like ours a non-issue. Review collected by and hosted on G2.com.
The UI can be a little bit confusing, particularly around the campaign scheduling, but it's certainly workable and I expect will continue to improve as the product matures. Review collected by and hosted on G2.com.
Video Reviews
268 out of 269 Total Reviews for PhishingBox
Overall Review Sentiment for PhishingBox
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I've used this product for years and it is a cost-effective way for my clients to get phishing training. I've found it easy to use and when I have a question support is very helpful. When a client has had difficulty allowing emails into their system, the support team has been very helpful (also very patient). As it has become more difficult to get phishing emails into the inboxes, the support team has adapted and provides more and better resources for my clients. Review collected by and hosted on G2.com.
I had considered not providing this service in the future, due to the difficulty of getting emails to work well and the service becoming more expensive. My clients are mostly small businesses and don't have big budgets. However, I was approached by someone using a bigger name service who wanted to offer it to my clients at a "really great" price, which was at least 10 times higher than what I charge. I decided to keep PhishingBox and expand the service offering and it is paying off. Review collected by and hosted on G2.com.
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The ease of getting started with PhishingBox. It is super easy, the set up was a breeze. And as I am exploring the platform further, I am seeing more things that I like. Review collected by and hosted on G2.com.
There is nothing in particular that I do not like. There is a lot of capability that one can use. As a result, it can feel overwhelming. But once you get a hang of what you need from the platform, the application is easy to use. Review collected by and hosted on G2.com.
Phishingbox is a solid and great online system that helps you to conduct simulated phishing attacks and also educate users with cybersecurity awareness training. In our company, we use it at least once a month to help in testing the entire employee population.
We have been using Phishingbox for more than 3 years and has been very helpful and reliable. Phishingbox is cost-effective making it affordable to all sizes of companies. Review collected by and hosted on G2.com.
To be sincere, i love everything about Phishingbox. It's the best and leading cybersecurity awareness training platform every company should implement. Review collected by and hosted on G2.com.
PhishingBox is a simple to use tool with easy to decipher dashboards and a variety of cybersecurity training and testing tools. This tool is used at least once a month to continually test the entire employee population. When someone is "caught," training is administered immediately. "Problem children" become obvious through the system's tracking. This is a must-have for anyone that takes cybersecurity seriously. Review collected by and hosted on G2.com.
At first, there was a little learning pain on setting up a phishing campaign, but after a couple of tries, it worked out okay. The worst thing that can happen is the audience gets tested more than once - which is really a win, isn't it? Review collected by and hosted on G2.com.
Ability to have more phishing templates and lots of phishing training campaigns. Plus the dashboard had alot of features that I can easily manage my campaigns and view reports etc Review collected by and hosted on G2.com.
Sometimes adding new template and tweaking the features or adding a new domain name can take sometimes.but other than that I don't have anything that I don't like all the other featuresare great. Review collected by and hosted on G2.com.
Tha ability to customize emails and track interactions! The reporting is also great when I need to present to customers or management. Review collected by and hosted on G2.com.
Hard to get domains through spam filters. Review collected by and hosted on G2.com.
The provided phishing templates are a great help in getting tests/campaigns ready to start. It is a huge time saver to not have to generate these on my own. Review collected by and hosted on G2.com.
I strongly dislike that there are campaigns and tests, when you can't add tests to campaigns. In an ideal world, I would be able to make a campaign, then add tests to it so all of my testing can be read in one summary data chart - which would allow us to more easily track changes over a quarter or year, and more easily flag any repeated failures.
Using recurring tests is one way to get a similar effect, but if we want to make changes to the templates or targets, then we're out of luck and have to create something entirely new. Review collected by and hosted on G2.com.
Their phishing simulation offerings are numerous and very easy to use. Adding targets is a snap, and the overall process is very simple. They have tons of domains to choose from, with more added seemingly all the time, and their phishing sim emails are very well-crafted. They have very granular choices for when people view or click on the fake phish emails, and their campaign builder is top-notch. There are a lot of pluses for PhishingBox, and overall I'm happy with my decision to use them. Review collected by and hosted on G2.com.
The user administration when removing users could use work - there's no way to delete users except one-by-one or by adding them to a group to then delete. I assume this is on purpose, but it's kinda wonky deleting users. Review collected by and hosted on G2.com.
PhishingBox was one of very few marketing emails I have responded to in 18 years of IT Audit and penetration testing. Before PB, I had to create disposable email accounts or set up an internal server-- a complicated and timely process with costs I had to pass through to clients. When other phishing tools focused on internal emails within one compnay, PhishingBox met a unique and valuable need in the market.
For us, the ease of use and ability to send phishing email campaigns to clients is why we always return as customers. Tests can be delegated to other members of the team, we can provide clients with real examples of the phish we intend to use, the quality of reporting improves all the time, including reduction of false positives.
Customer support is always timely and helpful. Documentation is readily available. Training and phishing templates are plentify and completely customizable. We can use a predefined templates or, if we come up with a great phishing scenario, can write it ourselves without much additional effort. Review collected by and hosted on G2.com.
Our biggest challenge is circumventing spam filters to get phishing emails into the inboxes of our clients. We try to minimize their effort, but spam filters are getting better. Don't know how much PB can do to resolve that challenge though. Review collected by and hosted on G2.com.
It does what you need it to do, without all the extras that add confusion and distract from the ultimate task Review collected by and hosted on G2.com.
I don't think there is anything I really dislike. The application has it's nuances like any other tool. Once you understand how it works it's pretty straitghtforward. Review collected by and hosted on G2.com.