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Petpooja Reviews & Product Details - Page 2

Petpooja Overview

What is Petpooja?

Petpooja is one of the leading restaurant management software powering over 80,000+ restaurants across India, UAE, The Middle East, Canada, and South Africa. We offer a holistic cloud-based restaurant POS that includes multiple functionalities like: 1. Billing 2. Inventory 3. Reporting 4. Online Order management 5. Menu management 6. CRM and much more. Petpooja has 200+ national and global third-party integrations like Talabat, Careem, Noon Foods, Zomato, Tally, Swiggy, and more to streamline everyday restaurant operations. We cater to various restaurant brands, from single to multi-chain outlets like La Pino’z, Hocco Eatery, Jumbo King, Apsara Ice cream, Giani’s, Kailash Parbat, TGIF, The Beer Cafe, Honest, Yum Yum Cha, Anjappar & more. Built to fit the management and operations needs for cloud kitchens, large chain restaurants, Cafes, or QSRs, and every food service provider. One of our biggest USPs our ground presence in more than 200+ cities globally and 24x7 customer support. We're on a mission to build a reliable and scalable ecosystem for the F&B service sector globally. If you wish to get in touch to know more or for a free demo reach out to us on inquiry@petpooja.com

Petpooja Details
Product Website
Languages Supported
Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Oriya, Punjabi, Tamil
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Product Description

Petpooja platform handles more than 2,00,000 invoices daily with more than 50,00,000 API calls per day. Platform is OS (Windows, Mac, Linux) independent and Browser independent. The platform encompasses technologies like Node.JS, Python, PHP, Adobe, MySql, MongoDB, SqlLight, and ReactJS.


Seller Details
Seller
Petpooja
Company Website
Year Founded
2011
HQ Location
Ahmedabad, Gujarat
Twitter
@Petpooja_POS
355 Twitter followers
LinkedIn® Page
www.linkedin.com
1,069 employees on LinkedIn®
Description

Petpooja is a comprehensive restaurant management software designed to streamline operations for food and beverage businesses. Offering features such as order management, billing, inventory control, and customer engagement tools, Petpooja aims to enhance efficiency and improve service quality for restaurants, cafes, and other food establishments. The platform is accessible via various devices, enabling users to manage their operations seamlessly. For more information, visit their website at [petpooja.com](https://www.petpooja.com/).


Marketing P.
MP
Overview Provided by:

Recent Petpooja Reviews

AN
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"very nice user friendly"
Customer service is best 24/7 they are available
Sarvagya Singh S.
SS
Sarvagya Singh S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Pet pooja"
It is a very useful software to our business this POS runs very smoothly and very easy to access
Rishabh K.
RK
Rishabh K.Small-Business (50 or fewer emp.)
5.0 out of 5
"One size fits all !! Application."
Easy inventory management and low stocks alert. Very interactive and user friendly interface. Easy billing. Better database for future prospects.
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Petpooja Media

Petpooja Demo - Do quick billing with Petpooja POS
The Finest Restaurant Management Platform
Petpooja Demo - Petpooja Restaurant Billing Software
Easy-to-use & easy-to-learn billing software for all outlet types
Petpooja Demo - Access accurate business reports
Petpooja POS gives you 80+ reports about your business growth
Petpooja powers more than 75,000+ restaurants and smoothly processes more than 1.2 million orders everyday
Play Petpooja Video
Petpooja powers more than 75,000+ restaurants and smoothly processes more than 1.2 million orders everyday
Access the most holistic inventory management solution for restaurants
Play Petpooja Video
Access the most holistic inventory management solution for restaurants
Seamless management of your outlet with Petpooja restaurant billing software
Play Petpooja Video
Seamless management of your outlet with Petpooja restaurant billing software
Answer a few questions to help the Petpooja community
Have you used Petpooja before?
Yes

174 Petpooja Reviews

4.7 out of 5
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174 Petpooja Reviews
4.7 out of 5
174 Petpooja Reviews
4.7 out of 5

Petpooja Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PetpoojaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

It easy easy to install and service start from 1 day itself with mutliple features and integrations. Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

Nothing as of now, its good software and affordable Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

It has helped in giving us CRM data and we used their supplier hub feature for old brand.

It helped us with inisghts for sales & also we got many seminars from them to educate for cloud kitchen.

It helped us integrate two brands in single software ID.No other software does that and they provide us with time to time consultation by our POC. Review collected by and hosted on G2.com.

Response from Marketing Petpooja of Petpooja

Thank you for your positive feedback! We're happy to hear that you find Petpooja to be good software and affordable.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

There is a reason Petpooja is ruling billing software market! its most affordable and easy to use software. It has easiest integration with more than 100 options and billing part is super easy Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

We feel that they should open more offices in smaller cities so that we can get training support on field, right now it takes 2 days to arrange on field training in small cities Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

1. Helps to segregate sales made by online & offline platform

2. Helped me integrate with mutlipe online aggregator & Delivery partners, ONDC

3. seamless integartion with Paytm EDC

4. Amazing support by Anjali & Gaurav, always giving insightful suggestions Review collected by and hosted on G2.com.

Response from Marketing Petpooja of Petpooja

Thank you for your positive feedback on Petpooja's easy integration and seamless billing process. We understand your concern about training support in smaller cities, and we will work towards improving our on-field training accessibility.

JG
Cloud Manager
Restaurants
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

Petpooja software can be used , by any person with a minimum knowledge of the sofware, easy to learn and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

Intergration time is very huge. When ever we have a new outlet coming up intergration takes lot more time. There are few flaws in the sofware were people can start misuing it for their own benefit & this would be a really dangarous to any organisation specially billing part. Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

1, To make things easy most of the things are found under one platform, no dependency on others required.

2, Changes to Menu management

3, Affordability

4, 24/7 availability

5, Integration with other online platforms is pretty much easy. Review collected by and hosted on G2.com.

Response from Marketing Petpooja of Petpooja

It's great to hear that Petpooja is solving your problems and providing benefits such as easy menu management, affordability, and 24/7 availability. We will continue to strive for excellence in meeting your needs.

Verified User in Restaurants
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

1- I never face any issue while billing on pos and if i get any error then the customer support is available 24*7.

2- Yes we get the reports accurate and no need to mainatin the another sheet we can export prepare a data quick.

3- We have dedicated POC from pet pooja end and we get help in the menu update and easy for the integration proceess. Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

I have nothing to dislike, Yes i face sometime issue in inventory and report realted issue but it get solved. Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

1- They help us in interating the online aggreatare.

2- Pet Pooja helping us to minimize the work almost all the functonialty is availbale on the dashboard. Review collected by and hosted on G2.com.

Response from Marketing Petpooja of Petpooja

We are glad to hear that you have had a positive experience with our 24*7 customer support for billing issues. We strive to provide efficient and accurate reporting to save you time and effort.

Verified User in Restaurants
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

* Quick service and my biller can do billing easy without any problem.

* I get all kind of reports which needed.

* Support team is very good and we get solution on time Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

* Nothing to dislike much as when ever i want support i get from Pet Pooja team. Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

* For us helping in the menu part as we do not know much about software but petpooja is helping us to much in menu updation in a limited time frame.

* Any techincal issue on the pos i get support qucik and my billing will not stop.

* I can see my sales of all the outlets in the dashboard. Review collected by and hosted on G2.com.

Response from Marketing Petpooja of Petpooja

We are glad to hear that you find our billing system easy to manage and that our support team has been helpful. We will continue to provide quick and effective solutions for any technical issues you may encounter.

AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

To manage multiple aggregators at single Dashboard. We can check multiple reports which are helpful for Brand management. The kidn of service and support we receive is remarkable. Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

As of now we are able to manage our orders and menu management effectively. So currently not having any hurdles regarding the same. Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

We are able to recieve the Customised reports which can be made through Petpooja Software which gives us insights regarding our products and can also work to inprove the same. Review collected by and hosted on G2.com.

Response from Marketing Petpooja of Petpooja

We're glad to hear that you find our POS software user-friendly and that it helps you manage multiple aggregators at a single dashboard. We appreciate your positive feedback about our service and support.

AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

Billing and inventory have made our work easier . The customer support which is available 24x7 is incredible. Apart from that customisation of reports have been a game changer for us to run the operations easily. Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

Nothing as of now.The services are best and user friendly Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

Dynamic Reports gives us a wide range of data which helps us in invnetory to manage it easily. Their market place services have helped us to ease our operations Review collected by and hosted on G2.com.

Response from Marketing Petpooja of Petpooja

Thank you for your positive feedback! We're glad to hear that you haven't encountered any issues with our services and that you find them to be user-friendly. We're committed to providing the best possible experience for our customers.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

It is extremely easy to use software.

Allows mutliple integrations

Has an emergency tool for accepting orders if there is any power outage

lets me update menu at short notice

They enable me to manage and track my stock

Best Customer Support Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

Its not letting me add edc machine of my choice Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

Menu Management is easy and helps me to create menu in simple steps. They provide mutliple integrations which is is non chargeable, Petpooja team is our go-to solution for all our billing, report, inventory related problems Review collected by and hosted on G2.com.

Response from Marketing Petpooja of Petpooja

Thank you for your positive feedback! We're thrilled that you find Petpooja easy to use and that it helps you manage and track your stock effectively. We're sorry for the inconvenience with adding your preferred EDC machine and will look into this matter.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

Its one of the most affordable ans easy to use billing software Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

It does not allow me to download 1 year full sales data, can do month by month only Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

1. Helps us in maintaining sales & GST Records

2. Helps in updating menu multiple times

3. Ease of billing helps in part settlement of bill also

4. Helps to keep record of biller wise sales

5. Keeps record of invoices and online order IDs along with CRM Data Review collected by and hosted on G2.com.

Response from Marketing Petpooja of Petpooja

We're glad to hear that you find Petpooja affordable and easy to use. We understand your concern about downloading full year sales data and will take this into consideration for future updates.

AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

First of all Petpooja's system, process support from time to time Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

No, there is no such thing as dislike.Everything is handled in an organized and nice manner Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

The most important issue that is solved by Petpuja is that the customer is informed about the software and all the in-depth things are told to them, this is done very well by Petpuja. Review collected by and hosted on G2.com.

Response from Marketing Petpooja of Petpooja

We are glad to hear that you appreciate our system and process support. Thank you for your positive feedback!