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Petpooja Reviews & Product Details

AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

To manage multiple aggregators at single Dashboard. We can check multiple reports which are helpful for Brand management. The kidn of service and support we receive is remarkable. Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

As of now we are able to manage our orders and menu management effectively. So currently not having any hurdles regarding the same. Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

We are able to recieve the Customised reports which can be made through Petpooja Software which gives us insights regarding our products and can also work to inprove the same. Review collected by and hosted on G2.com.

Response from Marketing Petpooja of Petpooja

We're glad to hear that you find our POS software user-friendly and that it helps you manage multiple aggregators at a single dashboard. We appreciate your positive feedback about our service and support.

Petpooja Overview

What is Petpooja?

Petpooja is one of the leading restaurant management software powering over 80,000+ restaurants across India, UAE, The Middle East, Canada, and South Africa. We offer a holistic cloud-based restaurant POS that includes multiple functionalities like: 1. Billing 2. Inventory 3. Reporting 4. Online Order management 5. Menu management 6. CRM and much more. Petpooja has 200+ national and global third-party integrations like Talabat, Careem, Noon Foods, Zomato, Tally, Swiggy, and more to streamline everyday restaurant operations. We cater to various restaurant brands, from single to multi-chain outlets like La Pino’z, Hocco Eatery, Jumbo King, Apsara Ice cream, Giani’s, Kailash Parbat, TGIF, The Beer Cafe, Honest, Yum Yum Cha, Anjappar & more. Built to fit the management and operations needs for cloud kitchens, large chain restaurants, Cafes, or QSRs, and every food service provider. One of our biggest USPs our ground presence in more than 200+ cities globally and 24x7 customer support. We're on a mission to build a reliable and scalable ecosystem for the F&B service sector globally. If you wish to get in touch to know more or for a free demo reach out to us on inquiry@petpooja.com

Petpooja Details
Product Website
Languages Supported
Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Oriya, Punjabi, Tamil
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Product Description

Petpooja platform handles more than 2,00,000 invoices daily with more than 50,00,000 API calls per day. Platform is OS (Windows, Mac, Linux) independent and Browser independent. The platform encompasses technologies like Node.JS, Python, PHP, Adobe, MySql, MongoDB, SqlLight, and ReactJS.


Seller Details
Seller
Petpooja
Company Website
Year Founded
2011
HQ Location
Ahmedabad, Gujarat
Twitter
@Petpooja_POS
355 Twitter followers
LinkedIn® Page
www.linkedin.com
1,069 employees on LinkedIn®
Description

Petpooja is a comprehensive restaurant management software designed to streamline operations for food and beverage businesses. Offering features such as order management, billing, inventory control, and customer engagement tools, Petpooja aims to enhance efficiency and improve service quality for restaurants, cafes, and other food establishments. The platform is accessible via various devices, enabling users to manage their operations seamlessly. For more information, visit their website at [petpooja.com](https://www.petpooja.com/).


Marketing P.
MP
Overview Provided by:

Recent Petpooja Reviews

AN
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Petpooja is helpful for managing the menu and updates. It’s easy to use."
It provides great customer support at any time.
AN
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Quick and responsive"
Quick and responsive and the Main part they do the things within TAT , which is highly important
AN
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Petpooja never compromise with the service and I would say best billing software"
Petpooja is not limited to the billing system as they are one stop solution, We get every report that we look for and Inventory module is also ver...
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Petpooja Media

Petpooja Demo - Do quick billing with Petpooja POS
The Finest Restaurant Management Platform
Petpooja Demo - Petpooja Restaurant Billing Software
Easy-to-use & easy-to-learn billing software for all outlet types
Petpooja Demo - Access accurate business reports
Petpooja POS gives you 80+ reports about your business growth
Petpooja powers more than 75,000+ restaurants and smoothly processes more than 1.2 million orders everyday
Play Petpooja Video
Petpooja powers more than 75,000+ restaurants and smoothly processes more than 1.2 million orders everyday
Access the most holistic inventory management solution for restaurants
Play Petpooja Video
Access the most holistic inventory management solution for restaurants
Seamless management of your outlet with Petpooja restaurant billing software
Play Petpooja Video
Seamless management of your outlet with Petpooja restaurant billing software
Answer a few questions to help the Petpooja community
Have you used Petpooja before?
Yes

176 out of 177 Total Reviews for Petpooja

4.7 out of 5
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176 out of 177 Total Reviews for Petpooja
4.7 out of 5
176 out of 177 Total Reviews for Petpooja
4.7 out of 5

Petpooja Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PetpoojaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

Petpooja is not limited to the billing system as they are one stop solution, We get every report that we look for and Inventory module is also very well to manage efficiently.

Best part to say excellent service Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

If I personally compare with any product then Petpooja is very much better than any other software Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

On the first note we get solution in a very limited time frame.

Support system is very strong and get solutions in 15 minutes when it comes to techincal issue at the POS level

It is easy to guide any new user or employee train them with the software Review collected by and hosted on G2.com.

AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

Quick and responsive and the Main part they do the things within TAT , which is highly important Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

The software is all over good to use for daily business activities Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

All the menu related queries and all the integration app related issues they solve it on quick basis Review collected by and hosted on G2.com.

AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

It provides great customer support at any time. Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

I suggest trying to improve the stock inventory system. Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

Petpooja is helpful for managing the menu and updates. It’s easy to use, and it always provides great customer support. Review collected by and hosted on G2.com.

AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

The software is remarkably user-friendly, and the technical and support teams are incredibly cooperative when addressing any queries regarding the software and its reports. They offer round-the-clock tech support, which is highly beneficial for managing multiple outlets. One outstanding feature is the Petpooja admin app, which provides superb visibility into our sales with just a single click from the homepage. It includes detailed reports categorized by sections, payment methods, and bill audits, which is simply fantastic. I look forward to future updates and additional features. Kudos to the Petpooja team for their excellent work.

Ease of Use

Ease of Implementation

Customer Support

Frequency of Use

Ease of Integration Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

It would be beneficial to expand the order sections on the dashboard beyond the current three. Looking forward, it would be great to have more than three order sections instead of relying solely on the area section. Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

Accuracy of the reports, time saving, ease to users & Simple prints of bill Review collected by and hosted on G2.com.

Response from Marketing Petpooja of Petpooja

We're delighted to hear that you're satisfied with Petpooja's user-friendly interface and round-the-clock tech support. Your feedback on expanding the order sections is valuable, and we'll take that into account for future enhancements. Thank you for choosing Petpooja!

Rishabh K.
RK
Self employed.
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Petpooja?

Easy inventory management and low stocks alert.

Very interactive and user friendly interface.

Easy billing.

Better database for future prospects. Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

Hidden charges, feels expensive sometimes.

Faced few glitches. Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

1. Easy stock management

2 improved reports through providing managed data.

3. Hassle-free billing.

4.Better sight on overall business inventory. Review collected by and hosted on G2.com.

Sarvagya Singh S.
SS
Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Petpooja?

It is a very useful software to our business this POS runs very smoothly and very easy to access Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

Uncertainty in growth integration and accounting software can be more fluent to use Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

Its workers better than many other software that are available in market Review collected by and hosted on G2.com.

AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

Customer service is best 24/7 they are available Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

I don't have any dislikes now i have learn more Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

Mainly menu updated

Online integration

Menu triggering Review collected by and hosted on G2.com.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

There are mutlipe products by Petpooja that we love

1. Petpooja Invoice

A unique invoice digitization tool which helps you seamlessly integrate invoices to accounting software, compare supplier rates among other things.

2.Payroll

A tool for preparing attendance timesheet.

3. Feedback

Feedback Management

Simple and attractive interface to gather quick and crisp feedback from customers. Thanks to the tight integration with cloud login, it will allow you to seamlessly collect feedback regarding food, ambience and service levels Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

As of now, We have not found any such thing, though they need to improve on their inventory module Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

1. Ease of integrations : I am integrated wit Zomato,Swiggy, Thrive, Dotpe, Dunzo, Porter, Shadowfax, Magicpin through petpooja and they don't charge evena shilling for managing menu/riders etc for these integrations

2. Ease of Menu Updates : Extremely easy to upload, remove, active/inactive menu and billing part is the easiest.

3. Reports : More than sufficient reports available on my dahsboard which helps me to file GST without any hassle

4. 24 X 7 Support : They have a call centre support team who are efficient and our POC Ms Anjali & Mr Gaurav are always on their toes which really helps. Review collected by and hosted on G2.com.

Response from Marketing Petpooja of Petpooja

Thank you for sharing the benefits of using Petpooja, including the ease of integrations, menu updates, and the availability of reports. We are glad to hear that our support team has been helpful to you. We will continue to strive for excellence in providing seamless and efficient solutions for your business.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

I have been using Petpooja POS software for my restaurant for the past year, and I am thoroughly impressed with its functionality and user-friendly interface. Petpooja offers a comprehensive suite of features that streamline restaurant operations, from order management and billing to inventory tracking and customer relationship management. The software’s integration with various payment gateways and third-party applications has made our transactions seamless and efficient.

One of the standout aspects of our experience with Petpooja has been the exceptional customer service provided by our Key Account Manager, Boomika Thakkar. Boomika has been instrumental in ensuring that we make the most of the software’s capabilities. Her responsiveness and proactive approach to addressing our queries and concerns have been invaluable. She goes above and beyond to provide personalized support, making sure that our specific needs are met promptly and effectively.

We highly recommend this POS software to any restaurant looking to enhance their operational efficiency and customer service Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

One area where Petpooja could improve is the integration with Tally ERP and other accounting software. While the existing functionalities are robust, a more seamless integration with these accounting systems would significantly enhance our overall experience and efficiency. Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

Petpooja offers a comprehensive suite of features that streamline restaurant operations, from order management and billing to inventory tracking and customer relationship management. The software’s integration with various payment gateways and third-party applications has made our transactions seamless and efficient.

Petpooja POS solves numerous challenges faced by restaurant owners by providing an all-in-one solution for managing daily operations. It simplifies the billing process, allowing us to handle orders quickly and accurately, which improves customer satisfaction. The inventory management feature helps us keep track of stock levels in real-time, reducing waste and ensuring that we are always well-stocked. Additionally, the detailed sales reports and analytics provided by Petpooja enable us to make informed business decisions, optimizing our menu and pricing strategies. Review collected by and hosted on G2.com.

Response from Marketing Petpooja of Petpooja

Thank you for your feedback! We are glad to hear that you find Petpooja POS software to be comprehensive and efficient in streamlining restaurant operations. We appreciate your feedback and recommendation!

AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Petpooja?

User-Friendly Interface: The software is easy to navigate, which helps in quickly training staff and reducing operational errors.

Comprehensive POS System: It offers robust billing solutions with integrated online ordering, making order management seamless.

Inventory Management: Petpooja provides detailed inventory tracking, helping restaurants manage stock efficiently and reduce wastage.

Analytics and Reporting: The detailed analytics and reporting features offer valuable insights into sales, customer preferences, and overall business performance.

Customer Support: Responsive and helpful customer support is frequently praised for assisting users in resolving issues promptly.

Overall, Petpooja’s ability to integrate various aspects of restaurant management into one cohesive system is highly appreciated by its users. Review collected by and hosted on G2.com.

What do you dislike about Petpooja?

Nothing as of now. They are the best POS in the market right now with no compatetation left. Review collected by and hosted on G2.com.

What problems is Petpooja solving and how is that benefiting you?

Streamlining Operations: By integrating billing, inventory management, and online order processing into a single platform, Petpooja simplifies daily operations, reducing the need for multiple software solutions.Inventory Management: It helps in tracking stock levels in real-time, minimizing wastage and ensuring timely reordering of supplies. This leads to cost savings and better resource management.

Order Accuracy: The software reduces order errors by centralizing order taking and processing, whether they come from in-house dining, takeout, or online platforms, thus enhancing customer satisfaction.

Data-Driven Insights: Petpooja provides detailed analytics and reports on sales trends, customer preferences, and staff performance. This helps in making informed decisions to improve business strategies and profitability.

Multi-Outlet Management: For restaurant chains, Petpooja allows for efficient management of multiple outlets from a single dashboard, ensuring consistency and streamlined operations across locations. Review collected by and hosted on G2.com.

Response from Neha Choithnani of Petpooja

We're thrilled to hear that you find Petpooja's user-friendly interface, comprehensive POS system, inventory management, analytics, reporting, and customer support valuable for your restaurant management needs. We're committed to providing a seamless and efficient solution for our users.