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Performo Reviews & Product Details

Verified User in Commercial Real Estate
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Performo?

Visually we love the upgrade. Performo provides reliability with no downtime issues. Customer support is very quick to answer any questions that we have. The design of the system and basic concepts fit our Property Management business well. The concept of taking the initial work order request from inception, tracking progress, recording time and materials through final billing is great. Review collected by and hosted on G2.com.

What do you dislike about Performo?

Search capabilities are limited. Movement between screens could be more intuitive for users. The implementation of the upgrade that was to take only a few months took over a year to work out the issues. Training was lacking. The setup of buildings, workers and requestors is cumbersome and difficult. We have been using the system since 2008. Before the upgrade, the Wizards could accomplish any and all requested customizations. Magic! Post upgrade there are many limitations to the customizations for my business. We were told that we would be able to drag and drop photos, this is not the case. Review collected by and hosted on G2.com.

What problems is Performo solving and how is that benefiting you?

Helps our growing business organize and schedule maintenance and preventative maintenance with ease. Utilizing the billing feature allows us to provide detailed accounts of each work order to our clients. We are able capture all notes, photos and receipts for work orders giving us a well documented history for each task. The email trail setup and automation works very well. Review collected by and hosted on G2.com.

Performo Overview

What is Performo?

Performo is Wizard Software's CMMS solution for streamlining the management of work orders, service requests, asset management, and preventive maintenance activities.

Performo Details
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Product Description

Performo is for the management of work orders, service requests, asset management and preventive maintenance activities. Available web interfaces, inventory modules, and mobile solutions give you the power to deploy Perform as a complete CMMS software solution.


Seller Details
Year Founded
1995
HQ Location
Chicago, IL
Twitter
@WizSoftware
70 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®

TM
Overview Provided by:

Recent Performo Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"Very responsive to any issues."
Visually we love the upgrade. Performo provides reliability with no downtime issues. Customer support is very quick to answer any questions that ...
JK
Jecca K.Enterprise (> 1000 emp.)
3.5 out of 5
"Many possibilities"
Performo provides many ways to customize the software for your specific need
Verified User
U
Verified UserMid-Market (51-1000 emp.)
1.5 out of 5
"It is not suited for Android phones at all you just get a simple web interface"
I get my work orders fairly promptly most of the time unfortunately this seems to take longer on Android phones since Android is just a simple web ...
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3 out of 4 Total Reviews for Performo

3.1 out of 5
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3 out of 4 Total Reviews for Performo
3.1 out of 5
3 out of 4 Total Reviews for Performo
3.1 out of 5

Performo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
PC
ACCOUNTS PAYABLE SPECIALIST
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Performo?

USER-FRIENDLY, EASY TO CUSTOMIZE, THE TEAM THAT HELPS US WHEN WE HAVE QUESTIONS, EASY TO SET UP AND USE RIGHT AWAY. Review collected by and hosted on G2.com.

What do you dislike about Performo?

WOULD LIKE TO SEE IMPROVEMENT IN THE FILTERS SO WE DON'T HAVE TO GO BACK ALL THE TIME WHEN SEARCHING FOR ANOTHER TICKET Review collected by and hosted on G2.com.

What problems is Performo solving and how is that benefiting you?

KEEP TRACK OF ALL REQUESTS, AVOIDING DUPLICATES Review collected by and hosted on G2.com.

Verified User in Facilities Services
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Performo?

I get my work orders fairly promptly most of the time unfortunately this seems to take longer on Android phones since Android is just a simple web interface not an actual app. Review collected by and hosted on G2.com.

What do you dislike about Performo?

If you own an Android phone it is very limited usefulness to interact with work orders or tickets. Review collected by and hosted on G2.com.

What problems is Performo solving and how is that benefiting you?

It gets me my work orders. I do not have to log on to a computer to get my work orders Review collected by and hosted on G2.com.

JK
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Performo?

Performo provides many ways to customize the software for your specific need Review collected by and hosted on G2.com.

What do you dislike about Performo?

The lag at times when searching the system, can become frustrating at times Review collected by and hosted on G2.com.

What problems is Performo solving and how is that benefiting you?

Currently provides history and database records all in one place, which is helpful with multiple departments. Review collected by and hosted on G2.com.

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