Perceptive Content Pros and Cons

It is easy to import documents into Perceptive Content. The web interface is intuitive and user friendly. Review collected by and hosted on G2.com.

Some things require the abilitly to write program scripts. Hoping some things like mass update of properties becomes easier in the future. Review collected by and hosted on G2.com.

I like how we can build solitions seamlessly Review collected by and hosted on G2.com.

Not more innovative products are been introduced to Perceptive compared to other apps Hyland owns Review collected by and hosted on G2.com.

Perceptive Content is a great content management software. It is very robust. It has the capability to separate by departments keeping everything very secure. The community is very helpful and they have great trainings. Review collected by and hosted on G2.com.

It takes some dedicated time to learn and can feel overwhelming. Review collected by and hosted on G2.com.

Integration to other systems, ease of use, Review collected by and hosted on G2.com.

Reporting tool - Cognos BI, we would like another tool. Review collected by and hosted on G2.com.

Perceptive allows document routing and retention with integration of processes and workflows. It allows easy workflow updates and management. Review collected by and hosted on G2.com.

Document sticky notes are only one color but can have different security access. Different colored sticky notes are needed to differentiate allowed users. Review collected by and hosted on G2.com.

We don't have to touch any physical documents and our speed of processing AP has greatly increased. Review collected by and hosted on G2.com.

No good way to differentiate different sticky notes with different security. Review collected by and hosted on G2.com.

Users are able to navigate the system easily. Review collected by and hosted on G2.com.

Connecting different scanners can be a challenge Review collected by and hosted on G2.com.

Format is easy to use and navigate. One stop show for all customer info Review collected by and hosted on G2.com.

Sometimes it does not integrate appropriately with banner/salesforce data Review collected by and hosted on G2.com.

I love having the ability to upload and store all necessary student documents. We can easily capture a student packet, as well as a business office and financial aid scholarship and payment information. We can then quickly reference the documents that we need to find. We assign specific workflows to particular departments; that way, everything stays nice and clean, and I don't have to worry about documents that I don't need. Because I work for two different areas of the university, I have two different application sets that I can link to and view. This capability makes it easy to switch back and forth between students populations. Review collected by and hosted on G2.com.

I do not have permission to print documents directly from the student's Perceptive file. This issue may be our university policy, but I currently have to print screen a file and then paste and print from another program. We sometimes also have issues where one department is not seeing our captured documents. This, however, can be easily fixed by correcting the workflow. The key is to make sure that EVERYONE who will need access to those documents at some point--for instance, if covering for someone that is on leave, can view that specific workflow. It's better to be proactive in that situation. Review collected by and hosted on G2.com.

The window walker feature is a great tool that's surprisingly easy to use. The feature allows you to take pieces of metadata from tabled forms in other applications all with a single click (a feature I've not seen rivaled by competitors as easily/intuitively). The management console is user-friendly as well, making complex workflows simple with point and click setup options. Review collected by and hosted on G2.com.

The cost and upkeep are two points that soured me on the product, especially if you're company plans to use Perceptive Content as a document repository. Products like Microsoft Sharepoint can easily replicate many features and functionalities of Perceptive Content if you possess the technical know-how. The license cost, costs associated with server maintenance, annual fees on scanning stations all made the elimination of Perceptive Content a fairly easy decision. Review collected by and hosted on G2.com.