Pepper Cloud Reviews 2025: Details, Pricing, & Features

Anshul J.

AEM Content Manager

Enterprise(> 1000 emp.)

Validated Reviewer

Verified Current User

Review source: Organic Review from User Profile

Jan 07, 2025

"CRM with best feature sets such as WhatsApp and AI Integrations"

What do you like best about Pepper Cloud?

I liked it's WhatsApp and AI Integrations. It's a unified platfrom for conversational sales and marketing. Review collected by and hosted on G2.com.

What do you dislike about Pepper Cloud?

I found that it supports limited number of templates. Review collected by and hosted on G2.com.

What problems is Pepper Cloud solving and how is that benefiting you?

It's provided us a all-in-one platform for sales and marketing needs as it supports many social media integration, voice and video calling capabilities and much more. Review collected by and hosted on G2.com.

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Pepper Cloud Overview

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What is Pepper Cloud?

Pepper Cloud is an AI-powered all-in-one sales CRM software tailored for small and medium enterprises. It simplifies sales management, marketing automation, and customer engagement. With features like WhatsApp CRM, lead capture forms, lead tracking, sales pipeline management, forecasting, and omnichannel support, Pepper Cloud empowers industries such as manufacturing, real estate, and travel. Seamlessly integrating with WhatsApp, Facebook, Mailchimp, Zoom, and more, it centralizes operations and enhances productivity. AIts generative AI technology, AssistAI, enhances sales productivity by auto-capturing leads, automating chat flows, and managing tasks efficiently. The no-code chatbot can be deployed across channels to instantly handle customer queries, escalate complex issues to human agents, and provide 24/7 support. Its WhatsApp integration allows the sales team to manage a single account across multiple devices and includes features for automation, campaign broadcasting, and catalogues.

Pepper Cloud Details

Discussions

Pepper Cloud Community

Languages Supported

English, Chinese (Simplified)

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Product Description

Pepper Cloud is a Singapore based SAAS Company, which offers CRM solutions for small and middle scale companies across multiple industries.

Seller Details

Seller

Pepper Cloud

Year Founded

2017

HQ Location

Singapore, Singapore

LinkedIn® Page

www.linkedin.com

Description

AI-powered all-in-one sales CRM software built just for small and medium-sized businesses across the globe.

Overview Provided by:

Sushma Lokapur

Recent Pepper Cloud Reviews

2/4/2025

Dipin S.Small-Business (50 or fewer emp.)

3.5 out of 5

"Managing leads has never been this simple"

Pepper Cloud makes capturing, tracking, and managing leads from various sources such as Facebook, WhatsApp ads, Google ads as easy as possible. Add...

1/7/2025

Anshul J.Enterprise (> 1000 emp.)

5.0 out of 5

"CRM with best feature sets such as WhatsApp and AI Integrations"

I liked it's WhatsApp and AI Integrations. It's a unified platfrom for conversational sales and marketing.

11/17/2023

Vivek G.Enterprise (> 1000 emp.)

3.5 out of 5

"Review for better growth"

As it is better in features like ease of use, implementation, integration, support system etc.

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1 person requested security information

Pepper Cloud Media

Pepper Cloud Demo - AI-Powered WhatsApp Sales CRM - Pepper Cloud

Pepper Cloud is the #1 AI-powered sales CRM with WhatsApp integration, the weapon for SMEs sales sucess.

Pepper Cloud Demo - Must Have CRM Integrations - Pepper Cloud

Pepper Cloud is all-in-one sales CRM that supports integrations from many thrid party tools to offer extraordinary services.

Pepper Cloud Demo - AI powered Sales Assistance - Pepper Cloud CRM

Pepper Cloud's AI-powered Sales Assistance - AssistAI

Pepper Cloud Demo - Omnichannel Support - Pepper Cloud

Pepper Cloud support Omnichannel integrations such as WhatsApp, Facebook, Instagram, Gmail, Aircall, KrispCall, etc to manage all the sales conversions on one unified platform.

Pepper Cloud Demo - Workflow Automation - Pepper Cloud

Pepper Cloud supports advanced sales and marketing workflow automation features.

Pepper Cloud Demo - Opportunity Management - Pepper Cloud CRM

Pepper Cloud unified dashboard to manage sales pipelines, opportunities, lead management, etc on one place.

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Dipin S.

Digital Marketing Head

Small-Business(50 or fewer emp.)

Review source: Organic

Feb 04, 2025(Original Jan 28, 2025)

Pepper Cloud makes capturing, tracking, and managing leads from various sources such as Facebook, WhatsApp ads, Google ads as easy as possible. Additionally, it centralizes interactions from social channels like Facebook, Instagram, WhatsApp, and other channels. The CRM system enables us to track conversations, associate them with businesses, and personalise conversations effortlessly. Review collected by and hosted on G2.com.

Honestly, I wish Pepper Cloud supported more social media platforms beyond Facebook, Instagram, and LinkedIn. Expanding to newer or niche platforms would be great for more diverse campaigns. Review collected by and hosted on G2.com.

Managing social media leads is finally seamless—Pepper Cloud brings everything into one place and keeps us organized. Review collected by and hosted on G2.com.

Vivek G.

Analyst

Nov 17, 2023

As it is better in features like ease of use, implementation, integration, support system etc. Review collected by and hosted on G2.com.

Need of integratio with open ai would be supportive in better growth. Review collected by and hosted on G2.com.

It was basically solving the problems of CRM for the client of the company and it was supportive for cleint in achieving it's objectivity. Review collected by and hosted on G2.com.