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Pearl Reviews & Product Details

Pearl Overview

What is Pearl?

Pearl develops software for tutoring at scale. Our fully integrated classroom and administrative tools allow enterprise tutoring companies, academic organizations and ARP ESSER funded State Education Agencies (SEAs) to launch and scale tutoring programs with ease. Whether instruction occurs online or in person, Pearl's platform provides education leaders everything they need to improve student learning outcomes while collecting and protecting the necessary data to prove efficacy for multiple stakeholders (parents, teachers, districts, states, agencies). Under a robust Research Collaboration Agreement, Pearl's team works closely with the Annenberg Institute at Brown University to ensure that every piece of the platform empowers evidence-based tutor program design.

Pearl Details
Discussions
Pearl Community
Languages Supported
English
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Product Description

Pearl develops and supports software focused on tutoring. Our fully integrated classroom and administrative tools allow small companies and large grant-based institutions to launch and scale tutoring programs with ease. Whether instruction occurs online or in-person, Pearl's platform gives educators everything they need to improve the lives of the of the students they serve, while also delighting their parents!

How do you position yourself against your competitors?

Pearl is an end-to-end vertical solution for managing tutoring programs at scale. Although there are other companies positioned as vertical software solutions for tutoring, none incorporate the holistic needs of the enterprise. There are multiple tools Pearl has built to serve SEAs specifically. These proprietary tools include:
-a fully integrated virtual tutoring classroom with multiple whiteboards and tools for increased engagement online
-a customizable matching algorithm for pairing thousands of tutor/student relationships
-on-demand chat and video support that lives alongside the standard scheduled sessions tutoring model
-evidence-based data collections and reporting tools
-a proprietary data set that will be used to train AI/ML models focused on improving instructor quality and student outcomes


Seller Details
Seller
Pearl
Year Founded
2016
HQ Location
Richmond, US
Twitter
@TutorWithPearl
173 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®

Michael J.
MJ
Overview Provided by:

Recent Pearl Reviews

Tiara B.
TB
Tiara B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Exceeded Expectations...Great Platform!"
Pearl provided an interface that allowed us to provide tutoring almost as well as sitting right next to them! While providing more tools to make it...
JR
Joan R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Awesome and easy tutoring platform"
I like that the video and white are all in one spot. I like that I can switch between screens as needed. This helps keep my students focused. Wh...
FJ
Frank J.Small-Business (50 or fewer emp.)
3.5 out of 5
"Basic Usage"
The Pearl personnel are top notch and very helpful. Often when using online services tech support is only email based. Not with Pearl. You can easi...
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Pearl Media

Pearl Demo - Virtual Classroom
Engage with your student's in our custom built virtual classroom with annotation whiteboards and screen share functionality.
Pearl Demo - Calendar
View, manage and edit your entire organization's calendar in one place.
Pearl Demo - Reports
Admin reporting capabilities
Pearl Demo - Session Booking
Schedule recurring in-person or online sessions with automated notification emails
Pearl Demo - Insights Portal
Student and instructor activity
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Have you used Pearl before?
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10 Pearl Reviews

4.6 out of 5
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10 Pearl Reviews
4.6 out of 5
10 Pearl Reviews
4.6 out of 5

Overall Review Sentiment for PearlQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JR
Tutor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Pearl?

I like that the video and white are all in one spot. I like that I can switch between screens as needed. This helps keep my students focused. When I used Miro the kids would get distracted by the expansive white board and all its features. Review collected by and hosted on G2.com.

What do you dislike about Pearl?

I wish I could do invoices and not be required to use their payment methods. Most of my clients pay using Venmo and I am not charged a fee. I use tutor bird for my invoicing so I don't have to worry about a service fee.

I also wish I could do snap shots of the interactive white board. You can only do that on the type board.

The onboarding parents say is tricky. If families have multiple students it can be problematic for the onboarding. Review collected by and hosted on G2.com.

What problems is Pearl solving and how is that benefiting you?

Being able to provide webcast lessons in a streamlined way. I love being able to use one platform for both the white board and video. Review collected by and hosted on G2.com.

Tiara B.
TB
Founder/Executive Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Pearl?

Pearl provided an interface that allowed us to provide tutoring almost as well as sitting right next to them! While providing more tools to make it even more effective! Review collected by and hosted on G2.com.

What do you dislike about Pearl?

Pearl continues to improve its interface and addresses each concern quickly while providing alternatives to address concerns. At the same time, improvements are made, so if there are any dislikes or concerns, they are corrected or improved quickly. Review collected by and hosted on G2.com.

What problems is Pearl solving and how is that benefiting you?

With Covid, Pearl saved my business while providing a tool to allow us to provide virtual instruction to students in desperate need of academic support during a season where face-to-face was not an option. Pearl allowed me to expand my business and find more qualified staff because my selection pool is now available across the country! Review collected by and hosted on G2.com.

Jess A.
JA
America's Dyslexia Expert, Program Director & CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Pearl?

Good customer service in responding to issues being reported and the client's ability to book appointments in the tutor's calendar in real time. Review collected by and hosted on G2.com.

What do you dislike about Pearl?

Not being able to sync multiple tutor's calendars from google, and not being consistent in blocking the tutor's availability. Review collected by and hosted on G2.com.

What problems is Pearl solving and how is that benefiting you?

Client's ability to book appointments in the tutor's calendar in real time. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Pearl?

The platform is incredibly easy to onboard users onto, and the data collection abilities are second to none. Review collected by and hosted on G2.com.

What do you dislike about Pearl?

I wish they had a mobile app that made it even easier for my instructors to leave notes. Review collected by and hosted on G2.com.

Recommendations to others considering Pearl:

If you are a freelancer, then this platform may provide too much functionality for you. If you are an institution, then the platform and team provide you with the features and support that you need to be successful. Review collected by and hosted on G2.com.

What problems is Pearl solving and how is that benefiting you?

Optimizing operations for our large-scale support program, and collecting the critical data points to help build sustainability in our program. The technical support and relationship management from Pearl was much better than we expected. Review collected by and hosted on G2.com.

TR
Program Control
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Pearl?

I liked the fact that Pearl automatically recorded the sessions and had them available for students to watch later. I also appreciated the ability to share files and have them kept to be reviewed later as well. Review collected by and hosted on G2.com.

What do you dislike about Pearl?

I think that tutors should be able to edit what type of meeting clients are given as options because a tutoring company may not offer in person sessions and that can cause advertisement issues for the company. Review collected by and hosted on G2.com.

What problems is Pearl solving and how is that benefiting you?

As mentioned previously, it is beneficial for students to have the ability to go back and watch the videos. Review collected by and hosted on G2.com.

PR
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Pearl?

The built-in virtual classroom is a really great feature. Students and tutors enter directly from the booking email which makes ease of access high. Review collected by and hosted on G2.com.

What do you dislike about Pearl?

Glitches happen every so often when using the software (troubles entering the classroom, post-session reports not loading, onboarding errors, etc.) Review collected by and hosted on G2.com.

What problems is Pearl solving and how is that benefiting you?

Streamlining everything into one platform. Review collected by and hosted on G2.com.

FJ
Executive Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Pearl?

The Pearl personnel are top notch and very helpful. Often when using online services tech support is only email based. Not with Pearl. You can easily reach a person and have direct f2f conversation. Review collected by and hosted on G2.com.

What do you dislike about Pearl?

Being restricted to 1:1 sessions when using their classroom. Review collected by and hosted on G2.com.

What problems is Pearl solving and how is that benefiting you?

I'm attempting to bring my organization fully into the virtual world with great support and tools. Review collected by and hosted on G2.com.

Tamra S.
TS
Educational Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Pearl?

Pearl's services and support have been timely and helpful. The webinars and customer service has been great. Review collected by and hosted on G2.com.

What do you dislike about Pearl?

I would love to receive video recordings of webinars that you are unable to attend. Review collected by and hosted on G2.com.

What problems is Pearl solving and how is that benefiting you?

I am trying to ramp up my consulting business, to manage large contracts for providing tutoring services. Pearls' platform and insights have been helpful. Review collected by and hosted on G2.com.

TD
Executive Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Pearl?

The best part about using Pearl for UP RVA was the customer service they provided to the staff. They were always ready to make things better for our kids. Review collected by and hosted on G2.com.

What do you dislike about Pearl?

We have had no issues while using Pearl. Review collected by and hosted on G2.com.

Recommendations to others considering Pearl:

We would work with Pearl again in the future. I have watched the company grow from the beginning and couldn't be prouder to work with such a great team. They also have done wonders for our students in the classroom. Thanks guys! Review collected by and hosted on G2.com.

What problems is Pearl solving and how is that benefiting you?

When using Pearl, they allowed our students to get one on one tutoring that we are unable to provide based on the number of students we serve. Review collected by and hosted on G2.com.

KB
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Pearl?

I love how the online classroom provides a friendly environment to connect with students and easy-to-use whiteboards. Review collected by and hosted on G2.com.

What do you dislike about Pearl?

I am looking forward to integrating the platform with applications I use daily. Review collected by and hosted on G2.com.

Recommendations to others considering Pearl:

Pear's customer care team will help you onboard and get your users comfortable with the platform from the start. Review collected by and hosted on G2.com.

What problems is Pearl solving and how is that benefiting you?

I am providing my students with a digital campus. It also allows me to report on my business on a weekly basis easily. Review collected by and hosted on G2.com.