PDCflow Reviews & Product Details

Anyone on my Dispatch team is able to send liability waivers without needing to have the waiver or be on a computer to send it. Review collected by and hosted on G2.com.

I wish there was a way to replace one of my other process of sending txt message notificaitons, but it would require having an employee database setup with a list of phone numbers to send automated txt messages too. Review collected by and hosted on G2.com.

I like that PDCflow is easy to set up, easy to use, but more importantly it is easy for the consumers to use. My agents can easily instruct consumers how to complete their portion of operation and they generally follow those instructions the first time. Review collected by and hosted on G2.com.

It is a little rigid. It would be nice to be able to upload a document, create a custom flow, and send, all in one go. Review collected by and hosted on G2.com.

The software itself is great for our business, but the cusotmer service we receive when we have a question or need assistance is far to none. Every inquiry is serviced with a sense of urgency that is hard to come by these days. It is a very user friendly software, and we are able to walk our clients through it easily. I also really appreicate that PDC hosts regular touch bases with our company, and takes our feedback/suggestions into consideration when developing their software. Review collected by and hosted on G2.com.

We honestly don't have many downsides. Sometimes new updates have rolled out that cause us to pivot, but PDC is always a phone call away to walk us through the changes when it happens. Review collected by and hosted on G2.com.

I appreciate the ease in which everyone in our company can work with the system, from the everyday user to the person that has to help fill in for them. Review collected by and hosted on G2.com.

It would be nice if there was a future to customize the date the payment is due as sometime people have specific dates they would like payments pulled and not just a set date or day. Review collected by and hosted on G2.com.

PDC flow has been a great service for our office. Allows us and our debtors options for making their pymts. Review collected by and hosted on G2.com.

Some of the updates have caused us issues, but they get rectified relatively quickly. Review collected by and hosted on G2.com.

The straight-forward and intuitive UX interface includes several features. Although we have used it before for electronic signatures, I can safely say that it was easily implemented and the learning curve was smooth. I didn't have a chance to contact customer support, but from what I noticed, they are doing a great job. Review collected by and hosted on G2.com.

From a glance, some more simplified and concise guides are due. That's all I can think of for now. Review collected by and hosted on G2.com.

Sending out multiple documents in one sitting and setting the documents up so the receiving end can just fill in the fillables. Review collected by and hosted on G2.com.

Haven't had any issues so far to be honest, just had a bug one time and reached out to support and they were quick to respond with a fix and fix the issue. Review collected by and hosted on G2.com.

PDCflow has made it a seamless and inexpensive process for my Company to process Payments . As well as keeping up ever-changing laws of the Collection Industry. Review collected by and hosted on G2.com.

There is nothing I dislike about PDCflow. Review collected by and hosted on G2.com.

Most convenient way for our clients to make payments and at their convenience. Review collected by and hosted on G2.com.

The ability to set a minimum payment amount when a patient is setting up a payment plan. Review collected by and hosted on G2.com.

Delayed response to any issues that may come. Review collected by and hosted on G2.com.

I dislike that there is a lag time when processing payment at times and the continually adding on costs Review collected by and hosted on G2.com.