Paymo Reviews (594)

View 1 Video Reviews
Reviews

Paymo Reviews (594)

View 1 Video Reviews
4.6
594 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Paymo for its ease of use and integrated features that streamline project management, time tracking, and invoicing. The intuitive interface allows for quick navigation and efficient task management, making it a valuable tool for freelancers and small businesses. However, some users note that the mobile app has limited functionality compared to the desktop version.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Steve C.
SC
Steve C.
Web Designer
Small-Business (50 or fewer emp.)
"Great time saver for project management with multiple staff"
5/5
What do you like best about Paymo?

Great visual project management tool with lots of great features. Was so useful in lockdown to keep our web design and marketing team on track with projects. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

Nothing all working smoothly so far happy with the system as a whole. Review collected by and hosted on G2.com.

CM
Chris M.
Editor and Consultant
Small-Business (50 or fewer emp.)
"I use Paymo for pretty much my whole business"
4/5
What do you like best about Paymo?

Paymo is flexible, and has all the features I love. Nicely designed invoices, an easy-to-use time tracker, great database for clients etc. I love being able to easily add time into my timesheet, check of my tasks and start up new projects. There are a few features I'd still love to see, but overall it's a great tool. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

It would be great if there were a few more overview features. I'd love to see, for example, my expected overall income based on the total budgets allocated to each project. Review collected by and hosted on G2.com.

AF
Andrea F.
Architect
Small-Business (50 or fewer emp.)
"More than a time tracking and project managment tool: great overall for freelances and small offices"
4/5
What do you like best about Paymo?

Paymo puts everything in one place: time tracking, invoicing, timesheets, expenses, invoicing.

It is an overall winner: it gives you an integrated work tool without the need of open and link (often with ungreased gears) different apps.

It also gives you enough customization but not to much: it is built for a purpose, so you easily and quickly understand how to use it.

The user interface is neat, pleasant and very easy to break-in and understand. I really like the flexibility in which you can show data in dashboard, reports, timesheets: it really helps us to perform better and keep on schedule and within budgeted hours.

I really love the automatic time tracking desktop software, even though I don't use it much, knowing that it is there gives me a sense of security in case I forget to hit the track time button.

Paymo also has a desktop widget with a brilliant "away time" alarm: whenever you're away for a certain amount of time of your choice it gives you the ability od discard the idle time e.g. (if you were busy chatting with your mum) or you can keep the time (e.g. you were in boss office).

Paymo support it is also requires a mention: always willing to help and make the app better! Review collected by and hosted on G2.com.

What do you dislike about Paymo?

- Android app lacks many features: it has no filters for projects and tasks, it lacks a widget or a notification to start and stop time quickly, or to add expenses.

- It's impossible to connect with another freelance with its own account to share and manage a project.

- It lacks a payroll section!

- For freelances often switching from one project to an other it could be VERY helpful to have: 1) an "at work" separated timer (with tags like in office, travelling, ecc.) , to know how many hours of the day any user it is actually in working time; 2) a specified general office taks, time tracking and expenses section. There's a lot of work we do to keep the business going that is not linked to clients or specific projects

- If you try to estimate a task based on estimated working hours for a tasks that involves more than one user with different hourly cost, You won't get a useful result: the estimate just uses the highest hourly cost even if 99% of the hours have been done from other users.

- It's hard to add expenses without a quick add or an andorid widget. Review collected by and hosted on G2.com.

HS
Henrik S.
Senior consultant Telecommunications and IoT
Small-Business (50 or fewer emp.)
"Keeps up with my projects and keep the customers happy!"
4.5/5
What do you like best about Paymo?

Easy to use even with a lot of different customers and projects. I have around 20 projects running and with a lot of subtasks. Paymo makes it very easy to keep track of everything, and it´s a charm to create custom reports.

If I compare to doing this in excel as before, the time I save with Paymo pays for the subscription with ease. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

I´d love to integrate Paymo into my accounting service I use today . If you use an accounting service or program, it´s a bit clumsy as it is today.

I´t not posible to register time if you device is offline what I know off, it would have been a nice function. Review collected by and hosted on G2.com.

MD
MARK D.
Lead Designer
Small-Business (50 or fewer emp.)
"The best project/invoice/workflow app for the money"
5/5
What do you like best about Paymo?

I like the estimating/invoicing tools. Then the tools for tracking time are excellent and integrated very well into the project tasks and timelines. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

I would like better integration between the Project Templates and Estimating function. I wish the app would copy the project description from the estimate to the invoice. Currently, I have to add it manually. Review collected by and hosted on G2.com.

SZ
Sjoerd Z.
Digital Product Producer
Small-Business (50 or fewer emp.)
"Great tool to manage creative business"
4.5/5
What do you like best about Paymo?

In the creative business I run many kinds of projects and they all fit in the workflows I create in Paymo. The best thing about Paymo is that I can work with project templates, convert them to a quote, do planning, register hours spent and send the invoice and reporting in one tool. This way I don't miss any business and make sure I get paid, and my client is happy because my administration is always correct. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

There are many options, which is excellent. But it takes time to get to know them. So when you start using the tool, be aware you have to figure out how to set things up and tune it to your business needs. Review collected by and hosted on G2.com.

Mohamad T.
MT
Mohamad T.
Director
Small-Business (50 or fewer emp.)
"Great program, easy to use"
5/5
What do you like best about Paymo?

Simple layout that isn't distracting, allows you to focus on what's important. Well priced and good support. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

Mobile app was a bit limited in functionality but that's mainly fixed. No archiving option. Review collected by and hosted on G2.com.

Simon B.
SB
Simon B.
Freelance Motion Designer
Small-Business (50 or fewer emp.)
"Amazing work planner for self-employed"
5/5
What do you like best about Paymo?

Very beautiful interface, easy to use, automates templates to create estimates and invoices. It saves me hours every week! Review collected by and hosted on G2.com.

What do you dislike about Paymo?

The workflow is project-based, so you first have to create a project BEFORE you create an estimate for it, it's counter-intuitive at first. I wish there was an interactive calendar with drag&drop tasks. Review collected by and hosted on G2.com.

OCHI S.
OS
OCHI S.
フリーエンジニア
Small-Business (50 or fewer emp.)
"I like the powerful API and reporting features"
4.5/5
What do you like best about Paymo?

Useful utilities, "PaymoPlus" and "PaymoWidget".

Indispensable for time tracking and billing processing for self-management. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

Nothing in particular, but if I had to say, the response time is slow and the Japanese display of time reports is inadequate. Review collected by and hosted on G2.com.

Caner A.
CA
Caner A.
Production lead
Small-Business (50 or fewer emp.)
"Great but can better"
4.5/5
What do you like best about Paymo?

Team scheduling is really very good experience, Project management between colleagues very easy and efficent. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

Actually it's not dislike but project should be more flexible at team scheduling page. It would be great duplicating projects and change working hours for different people. Review collected by and hosted on G2.com.