Partnerize Reviews (107)

Reviews

Partnerize Reviews (107)

4.3
107 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its exceptional customer support and robust tracking capabilities, which help them effectively manage and optimize their affiliate programs. The team is noted for being responsive and knowledgeable, providing valuable insights that enhance user experience. However, some users mention that the user interface can be confusing, particularly for newcomers.

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Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Best team with exceptional support"
5/5
What do you like best about Partnerize?

exceptional support, a team that is a true extension of myself, easy to use. Review collected by and hosted on G2.com.

What do you dislike about Partnerize?

lack of international partners on pepperjam so we have to migrate to partnerize. Review collected by and hosted on G2.com.

Maanek  K.
MK
Maanek K.
Director of Growth Marketing
E-Learning
Mid-Market (51-1000 emp.)
"Large affiliate network with extremely nebulous & confusing reporting"
2.5/5
What do you like best about Partnerize?

The network of affiliates is highly expansive, and any consultancy/agency specializing in affiliate management will comment that Ascend/Pepperjam maintains premium-tier networks Review collected by and hosted on G2.com.

What do you dislike about Partnerize?

Platform

- It is super confusing to navigate, as stated in other reviews. The reporting you see within the tool is not what you'll get invoiced. You must download transaction-level reports and roll them up by process date to determine your commission invoices.

Support

- They're responsive when you opt for their elite service, but I've always felt like they miss the mark in terms of finding relevant affiliates, especially non-discount ones

Conversion Tracking

- My data engineering team and I have spent 6 months trying to figure out the best way to send reconciled files to Partnerize so that they can better estimate what conversions were attributed to affiliates. Suppose you don't police how your conversions are tracked. In that case, you might be overpaying due to: not canceling refunds, currency conversions, and paying out on codes that shouldn't be attributed to affiliates. Review collected by and hosted on G2.com.

AD
Aiesha D.
Owner
Small-Business (50 or fewer emp.)
"They make it easy for those starting out as affiliates"
4.5/5
What do you like best about Partnerize?

I joined partnerize as an affiliate marketer for a few brands I personally used and believe in. Sign up was painless and even if certain companies/brands/products no longer align with me or if I no longer matter them, I'm still able to keep my Partnerize account without pressure to become an affiliate for new brands. Review collected by and hosted on G2.com.

What do you dislike about Partnerize?

The mobile view of the platform does not work well on my phone, currently a galaxy s23+. Review collected by and hosted on G2.com.

Joel G.
JG
Joel G.
Small-Business (50 or fewer emp.)
"Capable but lacks flexibility and support"
1/5
What do you like best about Partnerize?

Partnerize is a solid tracking platform and can provide deep data. Integration can be straightforward and quick via a GTM template. An available API can be used to access data not surfaced via the product UI. Review collected by and hosted on G2.com.

What do you dislike about Partnerize?

Partnerize does not score well on customer service. The support team was not helpful in diagnosing a complicated tracking issue and providing a solution. Our email implementation required support for multiple languages and grouping by language which was not well supported in the latest product update. There are some features not easily available via the available API. Review collected by and hosted on G2.com.

Stephanie B.
SB
Stephanie B.
Mid-Market (51-1000 emp.)
"They are a large affiliate partner"
3.5/5
What do you like best about Partnerize?

They are a large affiliate network and purchased Pepperjam. You can either manage the account yourself or have managed services. They have very friendly customer service! Review collected by and hosted on G2.com.

What do you dislike about Partnerize?

The cost can be a lot for managed services, especially if you have a lot of coupon sites, but they are a great group of people. I am switching to manage our own account to use their large network and start building our affiliate network. Review collected by and hosted on G2.com.

VICTORIA D.
VD
VICTORIA D.
Mid-Market (51-1000 emp.)
"Amazing experience with Partnerize!"
5/5
What do you like best about Partnerize?

I love how Partnerize is extremely easy to navigate. Their platform itself is very clear. The representatives at Partnerize are always friendly, bubbly, easy to communicate with and are always willing to help. Review collected by and hosted on G2.com.

What do you dislike about Partnerize?

I would love for the Advertiser platform "terms" in Partnerize to be a bit easier to accept, or if they could manually active/expire. Sometimes it can be a bit repetitive constantly logging in to accept new terms. Review collected by and hosted on G2.com.

SV
Sander V.
Small-Business (50 or fewer emp.)
"Top-notch affiliate network"
5/5
What do you like best about Partnerize?

The technology seems to be very robust. The tracking is better than the market average and the advertisers are for us top-10 players. Review collected by and hosted on G2.com.

What do you dislike about Partnerize?

The CSV exports can be better. There are a few strange things I don't like. Also the mobile version of the site to check the performance is not amazing. Review collected by and hosted on G2.com.

DK
David K.
DTC eCommerce Manager
Mid-Market (51-1000 emp.)
"Powerful and flexible affiliate platform"
4/5
What do you like best about Partnerize?

The Partnerize platform enables us to deliver a cohesive affiliate marketing strategy in-house. Review collected by and hosted on G2.com.

What do you dislike about Partnerize?

Whilst the platform offers flexibility, the dated UI and complicated menu structure can be time consuming to navigate. Review collected by and hosted on G2.com.

WW
Wesley W.
Small-Business (50 or fewer emp.)
"Good Platform, but Limited"
3.5/5
What do you like best about Partnerize?

The dashboard is easy to navigate and assets are accessible. Offers campaigns for several retail and travel merchants. Review collected by and hosted on G2.com.

What do you dislike about Partnerize?

The onboarding process was tricky as it took some time to access all features, such as joining new campaigns. The coloring of the dashboard makes reading almost uncomfortable. Review collected by and hosted on G2.com.

WW
Wesley W.
Mid-Market (51-1000 emp.)
"Good Self-Service Platform"
3/5
What do you like best about Partnerize?

It does the job without the unused extra features. Works well for managing a self-service partner program. Review collected by and hosted on G2.com.

What do you dislike about Partnerize?

The dashboard colors are too bright and not the the best UI/UX. Partners can be confused between Partnerize and Pepperjam when trying to join your program. Review collected by and hosted on G2.com.