149 parcelLab Reviews
Overall Review Sentiment for parcelLab
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Parcellab helps us to inform our customers about every step of their shipment and also to use the rerouting functions of the carriers. We can also carry out many analyses via the Parcellab portal and thus keep an eye on our KPIs. Review collected by and hosted on G2.com.
I don't think the design of the portal is modern anymore, but it's being updated step by step and the new one looks great! Review collected by and hosted on G2.com.
Quick process to track parcel delivery number and get the latest status of the shipment. Feature to communicate with customer post-purchase enable us to cross selling with product that customer might have interest. No-code installation help us to running the system within the same week. Review collected by and hosted on G2.com.
Everything with parcelLab is helpful and I have no dislike with any of their tools. Review collected by and hosted on G2.com.
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Our partnership with parcelLab began with a trial in one country and swiftly grew worldwide, propelled by its remarkable success. Their adept management of various languages and carriers has resulted in increased customer satisfaction and enhanced business outcomes for us. Review collected by and hosted on G2.com.
Nothing specific comes to mind. I genuinely appreciate collaborating with their team and the effective solutions they offer. Review collected by and hosted on G2.com.
1- So simple
2- Too many ways to track your orders
3- A good tool to resend the confirmation emails Review collected by and hosted on G2.com.
1- We need it to be available in all markets Review collected by and hosted on G2.com.
I find ParcelLab to be one of the most effective systems that we us, the software and design is easy to navigate and very efficient. There are a number of features which allow us to provide effective detail to our customers regarding their enquiries and tailor their experience effectively to ensure they have the relevant communication. Review collected by and hosted on G2.com.
It can be prone to a few glitches at times. Review collected by and hosted on G2.com.
all of our shops in one overview dashboard and not several logins for every shop Review collected by and hosted on G2.com.
Not easy to self-redesign the mailings. You always need the help from parcellab Review collected by and hosted on G2.com.
parcelLab help simplify challenging process of logistic and parcel delivery operations. As a automative retailer, we ship hundreds of parcel everyday and need an easy platform to track and manage all the shipment information tracking numbers. Review collected by and hosted on G2.com.
We have nothing that we dislike or hate with this partnership. All problem with the software is quickly revise and fixed by the platform. Review collected by and hosted on G2.com.