parcelLab Reviews & Product Details - Page 5

It's user-friendly and has managed to help me with our returns process on a daily basis Review collected by and hosted on G2.com.

It maybe confusing without any explanation Review collected by and hosted on G2.com.

Real-Time Tracking

User-Friendly Interface

Number of Features

Ease of Integration

Frequency of Use Review collected by and hosted on G2.com.

The tracking information is not as fast as expected. Review collected by and hosted on G2.com.

incredibly helpful for finding orders quickly, and boosted my productivity Review collected by and hosted on G2.com.

Sometimes a bit slow and requires manual checking for updates, which can be improved Review collected by and hosted on G2.com.

I like parcelLab a lot because they have good technical support, their user interface is easy to work with and they always introduce new features.

The technical support team is very knowledgeable and always ready to help. They have people based in multiple timezones, so no matter when we write them, we never have to wait more than 24 hours to get a reply.

Browsing through the platform is incredibly easy, it's easy to understand (although did take some time to get used to), and it helps us understand our customer journey from start to finish. The frequent updates and new features that parcelLab introduces, also helps us to improve our understanding of the customer journey and experience. Review collected by and hosted on G2.com.

While parcelLab offers a wide range of features and great customer support, one area that could be improved is the customisation for smaller businesses. The advanced customisation options can feel a bit overwhelming for small companies without dedicated IT team or other technical resources. For example, to efficiently update your emails, you will need someone who is good at programming.

I think some easier customisation options to remove the programming requirement will help smaller companies to allow marketing people to change the emails instead of needing to hire a programmer for it. Review collected by and hosted on G2.com.

When I review an order all the details of the order are found Review collected by and hosted on G2.com.

Most of the orders when I search for it I can't find it Review collected by and hosted on G2.com.

I like the simple to how to use it and get the needed infromation to track our customers orders and returns and any shippment Review collected by and hosted on G2.com.

i don't found any thing that i don't like in this application very good website i recommond it to my friends Review collected by and hosted on G2.com.

Plugs straight into shopify with a well balanced use of tech and and a friendly team that supports your every day needs. Review collected by and hosted on G2.com.

Nothing comes to mind! So I guess that's a good thing. Review collected by and hosted on G2.com.

The Analytics, Aggregation of Tracking, great customer support and easy interface. Review collected by and hosted on G2.com.

The cost of adding new carrier can be pretty high and is only really worth it when you have higher volumes Review collected by and hosted on G2.com.

customer service inquiries related to order status, making it a great asset. Review collected by and hosted on G2.com.

till now good but needs some updates to be perfect. Review collected by and hosted on G2.com.

you can use the website -easily design and you can track return and deliveries of the customer Review collected by and hosted on G2.com.

nothing very helpfel webiste i use it all the time Review collected by and hosted on G2.com.