Salesforce Backup & Recover Reviews & Product Details

I like the ease of use and how the UI is really great. It's really good because it shows what's in progress or if something has failed. It lets me see how often we're doing the recovery or the backup and offers different processes or ways to do it. The UI is definitely a game changer. I appreciate that it shows a place where we can actually see all the backups that have been scheduled with nice green colors and lots of text indicating if there is an error. If you dive deeper into it, you can also see what the actual error is. Additionally, I found the basic setup easy and good, and understanding user permissions was easier. Review collected by and hosted on G2.com.

Probably the way of how we see the differences in data or how it can optimize it with more help text. Review collected by and hosted on G2.com.

I like the simplicity of the setup with Salesforce Backup & Recover. It's been easy to work with as a team and to configure the policies, set the schedules, and determine where to implement. The initial setup was quite easy with help from our development team, admins, and the backup and recovery teams, who provided guidance and feedback. They were very easy to work with. Overall, the GitHub tool itself is generally quite nice, and the UI is quite nice. I would definitely recommend it, as it's very easy to work with. Review collected by and hosted on G2.com.

I think it would be nice if there were some additional policies or schedules that could be added that have differentiating factors such as if this happens, then trigger this thing. If that happens, trigger this thing. Otherwise, the UI itself is quite nice. Review collected by and hosted on G2.com.

It’s a very reliable, low-maintenance solution that gives real peace of mind once it’s up and running. Restoring specific data or metadata is straightforward and saves a lot of time compared to manual backups. I also loved the onboarding project I had with Ashraf — he was amazing, explained everything in great detail, and made sure we fully understood all the features of the tool. That made a huge difference in our adoption. Review collected by and hosted on G2.com.

There’s a bit of a learning curve during the initial setup, and restores on very large data volumes can sometimes feel slow. It’s also not the cheapest option, but the reliability and time savings easily justify the cost. Review collected by and hosted on G2.com.

its native integration with Salesforce, which makes setup and management much simpler compared to third-party tools. The ability to automate backups, track data changes over time, and perform granular restores (at record or field level) is extremely helpful in real-world scenarios. It also provides confidence from a compliance and governance perspective, since data is securely stored within the Salesforce ecosystem. Review collected by and hosted on G2.com.

One downside is that the restore process can still be somewhat complex, especially when dealing with large datasets or highly related records. It may require careful planning to avoid data inconsistencies. Additionally, compared to some third-party solutions, it can feel limited in terms of advanced customization, reporting, or cross-system recovery capabilities. Review collected by and hosted on G2.com.

I really enjoy and love Salesforce Backup & Recover. It is easy to use, and you can back up, edit, and recover all data at any stage. This helps us restore any metadata and address data corruption. The ability to archive data for a certain number of months and give business people access to review the archive is a big plus. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

Point of time recovery Review collected by and hosted on G2.com.

Once you set it up, you don't have to worry about it again. What I appreciate most is the ability to compare backups and easily identify what might be missing. As a developer, I find this tool especially valuable when working with several organizations and collaborating with multiple team members. Review collected by and hosted on G2.com.

The time it takes to complete the same backup seems to change each time, and I wish it were more consistent. Occasionally, the process is much too slow, which can be quite frustrating. Review collected by and hosted on G2.com.

This is exactly how the onboarding process should be handled. Instead of receiving a generic automated email with a link, I was paired with an expert who provided immediate value by summarizing best practices and productivity tips tailored to our needs. I’ve only been an admin for an hour, but this level of support makes me incredibly confident in the tool and excited to manage our backups with this team.

About the tool: easy to use, logical, scalable, ability to store with 2nd storage place - no surprise, it's Salesforce the world most loved CRM module. Review collected by and hosted on G2.com.

There are some areas that could be improved. For example, it's currently not possible to view the total space used. While there is an option to have exception objects, there isn't a way to whitelist objects, which is disappointing for an organization with 3,500 objects. Although I've only used it for about an hour so far, I am familiar with the ecosystem and trust that these suggestions will be taken into account. Review collected by and hosted on G2.com.

The reduction of storage in the main Salesforce org is beneficial, and having archived data accessible directly on the record page makes it easier to track previous information as well. also during the implementation, customer support or onboarding specialist was super awesome (not to forget that Will Penn helped a lot during this process)and the integration was also easy. just setup the policy , run the policy and check the logs. also the policy can be setup in such a way that we can set our own frequency of use for that. Review collected by and hosted on G2.com.

so far i have found any thing to dislike regarding salesforce backup. Review collected by and hosted on G2.com.

I appreciate how Own from Salesforce simplifies the process of protecting, backing up, and recovering important data without causing any slowdown. The platform feels dependable and operates smoothly, which really helps reduce the stress of managing information. Review collected by and hosted on G2.com.

The only thing I dislike is that some of the setup steps can be confusing at first. It takes a little time to understand all the features, but once you get used to it, everything works really well. Review collected by and hosted on G2.com.

I like the easy access that Salesforce Backup & Recover provides. I also appreciate the UI because of the ease of access it offers. Additionally, the initial setup was pretty easy, making it a smooth process to get started. Review collected by and hosted on G2.com.

Speed Review collected by and hosted on G2.com.