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OTO Reviews & Product Details

OTO Overview

What is OTO?

Your all-in-one shipping management solution for e-commerce stores and retailers. Easily ship, manage, track, analyze, and return orders with 300+ carriers from a single user-friendly dashboard. ✔ Over 10 million shipments processed. ✔ Serving diverse industries, including Fashion, Pharmaceuticals, Cosmetics, Electronics, Home Appliances, and more.

OTO Details
Discussions
OTO Community
Languages Supported
Arabic, English
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Product Description

All-in-one Shipping Management Software for Ecommerce Stores & OmniChannel Retailers. OTO is connected to 100+ integrated shipping carriers, and more than 15 ecommerce platforms to help you ship, track and manage your online orders from 1 single dashboard.

How do you position yourself against your competitors?

We’re proud to be the first shipping gateway in MENA, serving over 10,000 stores across Saudi Arabia, the UAE, and Turkey. Thousands of businesses trust OTO to deliver shipping services that rival e-commerce giants, ensuring a seamless customer experience that fuels business growth. We proudly support renowned brands like Al-Majed for Oud, Alsaif Gallery, Ribbon, and many more.
In addition to our core shipping services, OTO provides powerful reporting and pick-and-pack solutions that streamline package preparation and automate shipments, boosting operational efficiency.


Seller Details
Seller
OTO
Year Founded
2019
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

OTO is a technology-driven platform that specializes in enhancing customer engagement through personalized, interactive experiences. Their solutions leverage data analytics and artificial intelligence to help businesses understand and connect with their audiences more effectively. With a focus on innovation, OTO aims to transform how brands communicate with consumers, providing tools that facilitate meaningful interactions and drive customer loyalty. For more information, visit their website at [tryoto.com](https://www.tryoto.com).


Mohammad A.
MA
Overview Provided by:

Recent OTO Reviews

Mones A.
MA
Mones A.Mid-Market (51-1000 emp.)
5.0 out of 5
"How Does OTO Make Shipping Easier?"
The best thing about OTO is how it makes shipping super easy! It gathers all orders in one place, connects you with shipping companies seamlessly, ...
Aly O.
AO
Aly O.Small-Business (50 or fewer emp.)
5.0 out of 5
"No more shipping hassles."
With OTO, I no longer have to deal with separate shipping companies and individual couriers. This has helped me focus on the customer experience.
Gehad  H.
GH
Gehad H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Flawless and easy experience that helped me ship my products easily"
Ease of Use, Ease of Implementation , Customer Support, Ease of Integration
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OTO Media

OTO Demo - Shipments Dashboard
Manage and track all your shipments in one place, from order creation to delivery, with real-time updates and status monitoring. Stay on top of every step in your shipping process seamlessly.
OTO Demo - COD Wallet
This dashboard allows you to review your COD reports, view your COD Wallet Balance, and make withdrawals to your bank account.
OTO Demo - Shipping Partners
Unlock a World of Shipping Possibilities. Seamlessly Integrate with your preferred shipping partner from 300+ local and global delivery companies.
OTO Demo - Reports Dashboard
Track your shipping performance at a glance with real-time data, helping you monitor orders, deliveries, and key metrics effortlessly.
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Have you used OTO before?
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4 OTO Reviews

5.0 out of 5
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4 OTO Reviews
5.0 out of 5
4 OTO Reviews
5.0 out of 5

OTO Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Mones A.
MA
Enterprise Account Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about OTO?

The best thing about OTO is how it makes shipping super easy! It gathers all orders in one place, connects you with shipping companies seamlessly, and smartly assigns orders. Plus, you can track shipments step by step. It saves time, effort, and improves the customer experience. Review collected by and hosted on G2.com.

What do you dislike about OTO?

The options for order control in OTO can be further improved by adding features such as:

Adding Custom Conditions for Cancelling or Modifying Shipments: Users could be enabled to set specific conditions (such as destination or payment status) to easily cancel or modify shipments without complications. Review collected by and hosted on G2.com.

What problems is OTO solving and how is that benefiting you?

OTO solves several key problems in logistics and shipping, benefiting businesses like mine in multiple ways:

Order Mismanagement:

OTO streamlines order allocation by ensuring orders are assigned to the right warehouses or branches based on the destination. This reduces errors in shipping and improves accuracy.

Complexity in Shipping Integration:

OTO integrates seamlessly with multiple shipping providers, simplifying the process of choosing the right carrier, leading to faster deliveries and better service for customers.

Lack of Real-Time Tracking:

OTO provides real-time shipment tracking, allowing me to monitor orders at every stage of delivery, enhancing control and improving customer experience.

Manual and Time-Consuming Processes:

The platform automates many tasks, saving time and reducing the need for manual intervention, allowing me to focus on other areas of the business. Review collected by and hosted on G2.com.

Gehad  H.
GH
Area Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about OTO?

Ease of Use, Ease of Implementation , Customer Support, Ease of Integration Review collected by and hosted on G2.com.

What do you dislike about OTO?

Advanced Features are a little bit hard to be understood. Review collected by and hosted on G2.com.

What problems is OTO solving and how is that benefiting you?

Complex Shipping Processes; OTO simplifies the entire shipping workflow, its easy streamlined process saves time and reduces errors.

Integration Challenges: Integrating shipping with our eCommerce and inventory systems was a hassle before OTO. The platform’s seamless integration has improved our operational efficiency and data accuracy.

Improved Customer Satisfaction: With reliable tracking and timely updates, our customers feel more confident in their orders, leading to repeat business. Review collected by and hosted on G2.com.

MZ
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OTO?

- Account managers support

- Customer Support Team responsiveness

- Onboarding meetings are available

- Ease of Use

- Helpful Features

- No Expertise required to integrate with Sales Channels or Shipping Companies

- Using them on daily basis

- self onboarding

- Implemented shipping on the same day of registration Review collected by and hosted on G2.com.

What do you dislike about OTO?

Over-communication with success team to ensure my satisfaction Review collected by and hosted on G2.com.

What problems is OTO solving and how is that benefiting you?

- Competitive Shipping prices in UAE, KSA and Turkey

- Many Couriers are available to ship without any advanced requirements

- International shipping with DHL and Aramex

- Seamless Sales Channels Integration (Shopify, WooCommerce, Magento and +20 others) Review collected by and hosted on G2.com.

Aly O.
AO
Online Store Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OTO?

With OTO, I no longer have to deal with separate shipping companies and individual couriers. This has helped me focus on the customer experience. Review collected by and hosted on G2.com.

What do you dislike about OTO?

Nothing so far. They need to expand to more countries ASAP. Review collected by and hosted on G2.com.

What problems is OTO solving and how is that benefiting you?

Dealing with multiple carriers, chasing my COD money, suffering from lost or damaged goods. Review collected by and hosted on G2.com.

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