Ordoro Reviews & Product Details

As a start-up UK based eCommerce business heavily involved in third party fulfilment, managing our vendor relationships and orders can be a complex task. But since we started using Ordoro just over a year ago, these challenges have turned into strengths. This platform has been nothing short of a game-changer for us.

One of the most impressive features of Ordoro is its dropshipping management capability. It allows us to seamlessly coordinate orders with multiple vendors and suppliers, ensuring that our orders are received, processed, shipped promptly and accurately. The automation of sending orders to vendors and the real-time tracking of these orders have significantly reduced our operational workload and improved our efficiency.

Furthermore, the vendor portal feature is a standout. It provides our vendors with direct access to their orders, which they can promptly process and provide tracking information, which has streamlined communication and minimised errors as the data flows seamlessly between Ordoro and our ecommerce platform to update the customer. This level of transparency and collaboration has not only made our processes smoother but also strengthened our vendor and customer relationships by removing the requirement for manual processes.

The inventory management system also deserves praise. It integrates perfectly with our ecommerce platform, providing real-time updates and ensuring that we maintain accurate inventory levels across all channels.

Another aspect worth mentioning is the ease of integration with our existing eCommerce platform (BigCommerce), it was literally connected with a few clicks and no coding or API setup whatsoever! Ordoro fits into our tech stack seamlessly, enhancing our overall operational flow without any major disruptions or learning curve.

The REAL standout here is customer support! Everyone at Ordoro has been outstanding. They are friendly, approachable, knowledgeable, responsive, and genuinely invested in helping us make the most of the platform. They are not shy of feedback or suggestions to improve the platform. This level of support has been invaluable, especially in navigating the complexities of being a start-up and trying to find the right software which checks all the boxes. Brian, Kristen and the whole team you are true legends.

For any eCommerce business looking to streamline their dropshipping and vendor management, Ordoro is the solution I would highly recommend, time and time over. Review collected by and hosted on G2.com.

Enhancing the functionality of Instasync to automatically detect and update changes in products directly within the shopping cart would be a significant improvement. Currently, we have to manually update costs and product prices through CSV uploads. If Ordoro could seamlessly recognize these changes and adjust the product details accordingly, it would truly be the perfect finishing touch to an already impressive platform. Review collected by and hosted on G2.com.

1. We do not have an IT staff so were very impressed with how easy Ordoro was to install and use. The user interface is intuitive and friendly. Ordoro integrated out of the box with our Big Commerce Marketplace shopping cart and website. It was truly "plug and play".

2. Our Ordoro shipping rates are superior to any of the other shipping solutions we evaluated for shipping our 1 LB. and 5LB. coffee packages.

3. We really liked the Sendle shipping option that is included with Ordoro. Sendle provided us with a convenient pickup service of our USPS packages eliminating daily trips to the Post Office!

4. Ordoro support was quite good. This was important as we do not have an IT staff. The Ordoro support team was always just a phone call or email away with answers and advice. Review collected by and hosted on G2.com.

Currently Ordoro supports USPS, UPS, Sendle, FedEx, DHL and Amazon. We would like to have OnTrac to support our West Coast shipping requirements. And we would like more carrier choices when shipping to Canada. We understand Ordoro is working on supporting some of these carriers but we would really love to have them sooner rather than later. Review collected by and hosted on G2.com.

I worked with Ordoro couple of months ago, they have a real good team of developers, who develop web based shipping and inventory management application for Small and medium businesses. Their dveloped applications are very easy to use, as well as they are easy to implement and integrated. Review collected by and hosted on G2.com.

Some time their support services are not upto the mark, they delay in their responses sometimes. I frequently use their services for my shipping processes. Review collected by and hosted on G2.com.

Ordoro actively listen to user feedback. Continuously enhance their software accordingly. Theyve been instrumental in helping us navigate challenges with third party platforms. The synchronization between shopping carts and Ordoro. Review collected by and hosted on G2.com.

The free version has limited features. Does have its limitations. Its important to test everything during the trial period and compare it with competing options before committing. Review collected by and hosted on G2.com.

We had a lot of competitive options to choose from when looking for a shipping program. Since Ordoro was so helpful and responsive, there was no debate in choosing Ordoro. We had one on one calls with a designated employee (William) who was willing and informative about our questions. It was nice to have a hand to hold throughout the whole learning process. Review collected by and hosted on G2.com.

The icons and links for clicking during shipping are tiny. I wish some of the interfaces like that were more user-friendly for individually shipping orders. I also would like to have more of the Supplier SKU, Organization, and Customs Declarations information optionally available for each product on the main Products page. I also believe in having the option to change the layout of the Packing/Picking Slips available to everyone, not just the higher-paying plans. Review collected by and hosted on G2.com.

Easy to use software and good customer service Review collected by and hosted on G2.com.

Some features do not perfectly fit our business, but they accept our feedback to improve their software in the future. Review collected by and hosted on G2.com.

It is hard to choose just one. It was very easy to get setup with Ordoro originally, and as we have grown, it has kept up with us. It has given us a lot of flexibility to grow our business by adding new sales channels and product kitting. Their support team is always very helpful and willing to track down a solution. Review collected by and hosted on G2.com.

Anything that comes to mind is not the fault of Orodoro, but third party platforms and their APIs falling short. Orodoro has done a great job helping us navigate those mine fields and come up with solutions. Review collected by and hosted on G2.com.

The kit building makes managing inventory a breeze! Review collected by and hosted on G2.com.

I wish we could get alerts via email for low inventory, as well as allowing the products we "kit" to not require the creation of an additional product. Review collected by and hosted on G2.com.

The ability to split orders and properly handle the fulfillment requirements for each.... along with the ability for this to be automated. Review collected by and hosted on G2.com.

Having to wait for my specific needs to be implemented in software improvements. Review collected by and hosted on G2.com.

Even as a beginner in Inventory and Shipment applications, Ordoro was simple to set up and integrate with our major shipping partner. The system represents accurately our inventory levels and helps us with purchasing orders. Shipments works great, even setting up the printer was quite easy. Review collected by and hosted on G2.com.

Time between updates is quite long, I would wish that they would update the software more often. Review collected by and hosted on G2.com.