Oracle Eloqua Reviews & Product Details - Page 2

The Oracle CX Cloud Suite enables businesses to gather and evaluate customer information from various sources, such as social media, email, and phone. This data can then be utilized to customize customer interactions, ensuring that clients receive relevant messages at optimal times. Review collected by and hosted on G2.com.

Regarding customization, there has been frustration with the suite's limitations, as I feel that my specific needs and requirements cannot be adequately addressed by the suite's existing features and functionality. Review collected by and hosted on G2.com.

For email design, templates and blocks can be pre-programmed, and then the creation of an email becomes a breeze. I also like how detailed the segmentation options are and the sending options from opt-in segments to shared lists that bypass opt-ins. We use those for mandatory standard or regulation change announcements. Review collected by and hosted on G2.com.

Eloqua is not intuitive and rather hard to learn. It is a tool that needs to be known and managed by dedicated IT specialists. Review collected by and hosted on G2.com.

From my experience it creates sales leads when integrated with Salesforce and finds out the optimal time for a customer to receive a mail so that it won't be left unread Review collected by and hosted on G2.com.

It is good but Salesforce marketing cloud rather a good choice over Eloqua. Since businesses needs to spend too much money on Eloqua compared to other providers Review collected by and hosted on G2.com.

It is very usefull to our business and we can use anywahere Review collected by and hosted on G2.com.

Some time it is quitting quik sfoece stop system uses Review collected by and hosted on G2.com.

The synergy between products is essential to our business in that it allow us to help drive customer growth Review collected by and hosted on G2.com.

Support documentation, while comprehensive, can sometimes be overwhelming. Additionally, due to the fact that all products documentation looks the same, it can be difficult to discern if I am looking at the correct documentation Review collected by and hosted on G2.com.

Oracle Eloqua is a complete product where you can host your site with no limitation, Capture potential leads, Segment with business attributes, and Send Emails to create more demand. Its a complete package. Review collected by and hosted on G2.com.

It has to catch up with the trend. Right now Marketing is not limited to Emails alone. They need more features like whatsapp marketing. Persona based marketing. It lacks the AI and ML features in it. Review collected by and hosted on G2.com.

Everything - email builder, segment, program canvas, campaign canvas, lookup tables, picklists, update rules, landing pages, forms. You name it, I love it. Review collected by and hosted on G2.com.

So far I have heard about it it's not as good as some of its competitors like Marketo or Salesforce Marketing Cloud, but not having used those I am not sure about that. Review collected by and hosted on G2.com.

Pleasant activities overview and reporting. Review collected by and hosted on G2.com.

Seems an old software; the user interface could be better for sure. Review collected by and hosted on G2.com.

easy integration to CX Sales and flexibility around various processes we have in different business units Review collected by and hosted on G2.com.

requires a more sophisticated end user than other products might Review collected by and hosted on G2.com.

Eloqua provides a lot of functionalities out of the box which helps us automate our marketing journies and generate high-quality leads by rigorous nurturing. Review collected by and hosted on G2.com.

Although, Eloqua is a great platform but still some great features are missing out from it which can make it a even better version considering its end to end functionality. Review collected by and hosted on G2.com.