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244 Oracle CPQ Reviews
Overall Review Sentiment for Oracle CPQ
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Very fast and allows to produce accurate quotes in real-time, and provides a conveniently electronic signature link for clients to execute an agreement faster.
It’s very flexible and has excellent features. Review collected by and hosted on G2.com.
Low levels of customer support.
Need to escalate cases involving legacy functionality to higher levels. Review collected by and hosted on G2.com.
1. Incredibly powerful configuration rules engine
2. Offers flexibility to achieve almost any business need
3. Very well supported - Oracle is clearly investing in development of CPQ Cloud as updates to the system are regular and significant Review collected by and hosted on G2.com.
Document generation systems need some work - Old Document Engine is very powerful, but not user friendly. Newer Document Designer is very user friendly, but lacks a number of features available in Document Engine.
1. CPQ Cloud has gone through some growing pains as part of BigMachines being acquired by Oracle.
2. Many people on the sales side of Oracle still aren't very aware of CPQ, and don't understand how it fits in the big picture.
3. CPQ Cloud is in serious need of a UI update, but that is in the works for upcoming releases. Review collected by and hosted on G2.com.
1. Rapid Sales Experience
2. Give users the ability to analyze, optimize, and manipulate pricing models with ease
3. Configure layers of workflow that are designed for CPQ usage
4. Built for High Performance:
5. CPQ that is designed to be a guided selling tool for a unified experience across all channels
Accelerated Business Change
6. Integration with SFDC that is equivalent to Force.com native solution
7. Flexibility to not only shorten sales cycles but also designed to easily automate approvals, contracts, subscriptions and renewal contracts Review collected by and hosted on G2.com.
1. Significant setup time, cost, and maintenance. We have to use an implementation partner
2. Does not always play well with other software, even Oracle software. While this is improved and being further improved, that it was a third party acquisition means things sometimes require a little extra care
3. Additional setup documentation and first walkthroughs would be helpful, especially if it was all in one place Review collected by and hosted on G2.com.
Orcale pulls reports that I cannot do myslef. It provides real time data to the work that I currently do. Review collected by and hosted on G2.com.
Sometimes it lags and freezes. However, a simple restart helps. Review collected by and hosted on G2.com.
With Oracle Configure, Price, and Quote Cloud in place across our global operations, we have streamlined the entire quote-to-order process. The flexible and scalable cloud tool enables us to deliver a superior customer experience and supports our rapidly growing business for the long hau Review collected by and hosted on G2.com.
Reporting Manager needs a big update. We also use Oracle Engagement Cloud and we are pleased with the BI Reporting. CPQ reporting needs some work. Review collected by and hosted on G2.com.
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I really enjoy CPQ because it's easy to utilize/manage new products and you can easily upload products that were previously created. Review collected by and hosted on G2.com.
I personally don't like how sometimes it crashes. The user interface can be improved. Review collected by and hosted on G2.com.