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Oracle CPQ Reviews & Product Details

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CPQ?

Oracle CPQ Cloud is easily configurable, it's very flexible to the needs of our business. The SalesForce integration is easy to work with. From the users standpoint it is great that it incorporates the ability to generate a proposal and/or contract without having to use a third party. Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

Our corporation is subject to Sarbanes Oxley and pat of the restrictions applied are that developers are not permitted to have access to modify production code or configuration. Additionally we have administrators that regularly need to check data table data for accuracy or to troubleshoot. There is no way in Oracle CPQ to give an administrator, or developer, that needs to troubleshoot, read only access to the configuration or scripting.

From a user standpoint the limitation on searching, views and reporting is an ongoing issue. Users are accustom to SalesForce.com where all fields are searchable and reportable and get frustrated that this is not the case in Oracle CPQ. Review collected by and hosted on G2.com.

Recommendations to others considering Oracle CPQ:

For any solution chosen ensure that there is not just buy in from business leadership but also ownership level involvement from from line business users. Commit to full documentation and simplification of process prior to any development work.

For Oracle CPQ in particular there are many ways to script and configure. Be sure to utilize the configuration options (workflow, validation, calculated fields) as much as possible and not over-script. Review collected by and hosted on G2.com.

What problems is Oracle CPQ solving and how is that benefiting you?

Our business has very complex pricing and discounting models and we have been able to offer these options to the sales people to facilitate additional sales. Review collected by and hosted on G2.com.

Oracle CPQ Overview

What is Oracle CPQ?

Oracle CPQ Cloud (formerly BigMachines) helps businesses sell products, services, and solutions faster. Enable your sales reps and channel partners with the guideance they need to find the best solution for each customer. With the strength of Oracle Cloud infrastructure, you can be assured that this revenue gateway is enterprise-grade, performant, and secure. Oracle CPQ Cloud can be deployed stand-alone or in conjunction with leading CRM, eCommerce, Service, and ERP platforms to provide omni-channel customer experiences, while eliminating quote-to-cash friction.

This product is included in:
Oracle CPQ Details
Languages Supported
Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Irish, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Maltese
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Product Description

Oracle CPQ Cloud (Configure, Price, and Quote) helps you sell faster, easier, and with greater accuracy—from anywhere.

How do you position yourself against your competitors?

Oracle CPQ Cloud is unique in its 1.) history of serving enterprise companies' quoting, configuration, and order capture needs at scale; 2.) ability to increase sales efficiency through innovative AI and machine learning delivered to sales users via easy-to-understand graphical UIs; and 3.) on-going commitment to investing in the development of the CPQ Cloud product and customer success.


Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
824,403 Twitter followers
LinkedIn® Page
www.linkedin.com
199,405 employees on LinkedIn®
Ownership
NYSE:ORCL
Phone
+1 (650) 506-7000
Total Revenue (USD mm)
$39,068
Description

Oracle Corporation develops, manufactures, markets, hosts, and supports database and middleware software, applications software, and hardware systems.


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Overview Provided by:

Oracle CPQ Integrations

(3)
Integration information sourced from real user reviews.

Recent Oracle CPQ Reviews

MY
Mohidhar Y.Enterprise (> 1000 emp.)
4.0 out of 5
"Highly recomended"
As it automates all the complex process of quoting, config, pricing and discount & approvals.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Good experience and would recommed to other users"
Being able to use the application for reviewing and leaving logs internally, easily
MK
Mohit K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Decoding Oracle CPQ"
I like to work in Oracle CPQ bcz its very complex sales process but easy to handle and it also offers self service which helps me in generate custo...

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257 out of 258 Total Reviews for Oracle CPQ

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257 out of 258 Total Reviews for Oracle CPQ
4.0 out of 5
257 out of 258 Total Reviews for Oracle CPQ
4.0 out of 5

Oracle CPQ Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Oracle CPQQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MK
Customer Support Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CPQ?

I like to work in Oracle CPQ bcz its very complex sales process but easy to handle and it also offers self service which helps me in generate custom quotes and accuracy is also increasing.It also protects my margins of errors and protects my all data at one place. Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

While working through cpq it takes more time to save folders and sync it and it loads up my work .Also in one case my data is losed ,faced performance issues,too much load in servers.It cannot take large setup and down the system. Review collected by and hosted on G2.com.

What problems is Oracle CPQ solving and how is that benefiting you?

Oracle CPQ is boosting my efficiency and accuracy and also deal with bussiness product options is ease.It simplified my work and ensured my accuracy be maintained .It also provides real time pricing which helps me alot. Review collected by and hosted on G2.com.

CH
ADT Jurisdictions Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CPQ?

the most helpful thing about using Oracle was the overall quality of the software. This software is very direct when it comes to the commands you enter to get certain information inputed. Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

The downside to me was the different equations you had to learn in order to get certain materials ordered. The catalog that we utilized had over 20 thousand parts. It took me almost a year to get it down. Review collected by and hosted on G2.com.

What problems is Oracle CPQ solving and how is that benefiting you?

This software solves a long list of problems. Especially when it comes to others being able to use it to access specific information. If you haven't been trained on it there is no way you can order anything from it. its a very complex system that requires at least a year for the user to feel comfortable. Review collected by and hosted on G2.com.

KK
Principal Software Engineer
Computer Hardware
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CPQ?

Oracle CPQ helps large ecommerce companies to allow their customers a seamless experience to configure, price and quote. It is the best current industry standard CPQ ERM. Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

Pricing is on a higher side. Oracle should consider flexible pricing strategies for more large enterprises to use it. Review collected by and hosted on G2.com.

What problems is Oracle CPQ solving and how is that benefiting you?

It is reducing a lot of paper work and sla for the quoting and converting quotes to probable deals. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CPQ?

Being able to use the application for reviewing and leaving logs internally, easily Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

There is nothing that I can see that would be considered as downside of the Oracle Review collected by and hosted on G2.com.

What problems is Oracle CPQ solving and how is that benefiting you?

This helps me to leave logs or information that can be reviewed by internal department or team for further investigation or assistance related to a specific account related concerns Review collected by and hosted on G2.com.

MS
Senior Business Analyst
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CPQ?

The product rules, validation rules and the pricing engine offers a various business configuration options. Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

The approvals features in Oracle CPQ is not advanced to handle complex industry use cases. Review collected by and hosted on G2.com.

What problems is Oracle CPQ solving and how is that benefiting you?

Oracle CPQ is trying to provide integrate with AI capabilities as well as provide seamless APIs to integrate better with Salesforce, Dynamics CRM. Review collected by and hosted on G2.com.

FB
IT manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CPQ?

Quotations Users can easily prepare quotations and orders Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

It follows the business process if you need an exception it can be hard to go ahead. Review collected by and hosted on G2.com.

What problems is Oracle CPQ solving and how is that benefiting you?

Workflow The approvals and workflow features enhance efficiency

Interface The drag-and-drop interface makes it easy to configure products

Value Users appreciate the good value for money Review collected by and hosted on G2.com.

SC
Cybersecurity Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CPQ?

Initial setup isn’t exactly plug-and-play, The rules engine is powerful, Oracle CPQ plays well with other Oracle Cloud apps Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

Steep learning curve for new admins, Limited out-of-the-box UI customization, Initial implementation can take time Review collected by and hosted on G2.com.

What problems is Oracle CPQ solving and how is that benefiting you?

The rules engine lets us build logic that ensures only valid product combinations are selectable. Review collected by and hosted on G2.com.

MY
Technology Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CPQ?

As it automates all the complex process of quoting, config, pricing and discount & approvals. Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

The complexity and the learning curve to learn and use with integration and connectivity problems. Review collected by and hosted on G2.com.

What problems is Oracle CPQ solving and how is that benefiting you?

It simplifies complex configurations of products by automating workflows and tasks and providing customer experience. Review collected by and hosted on G2.com.

BM
Senior Software Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CPQ?

we used the lot of features provided by oracle cpq. it's very helpful to sales rep to select the bundle of right products and generate the quote. Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

improve the customer support when we facing the issues Review collected by and hosted on G2.com.

What problems is Oracle CPQ solving and how is that benefiting you?

use right products for customers and generating the quote Review collected by and hosted on G2.com.

HP
Software Engineer In Test
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Oracle CPQ?

Its integration with Salesforce and quote to cash overview Review collected by and hosted on G2.com.

What do you dislike about Oracle CPQ?

Sometimes, it hanged and need admin rights to change user profile Review collected by and hosted on G2.com.

What problems is Oracle CPQ solving and how is that benefiting you?

Billing for realtor website and quote creation. We get customer information about there preferences Review collected by and hosted on G2.com.