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Optima Pro Reviews & Product Details

Optima Pro Overview

What is Optima Pro?

Damco's Optima Pro is your one stop field service CRM software solution to manage work orders, warranties, contracts, field service scheduling, spare parts inventory and the service organization while delighting the customers and driving business results.

Optima Pro Details
Languages Supported
English
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Product Description

Optima Pro is your one stop field service CRM software solution to manage work orders, warranties, contracts, field service scheduling, spare parts inventory and the service organization while delighting the customers and driving business results.


Seller Details
Year Founded
1996
HQ Location
Plainsboro, New Jersey
Twitter
@damcosol
2,704 Twitter followers
LinkedIn® Page
www.linkedin.com
1,052 employees on LinkedIn®

RP
Overview Provided by:
VP Marketing, Damco

Recent Optima Pro Reviews

Olivier  I.
OI
Olivier I.Enterprise (> 1000 emp.)
4.5 out of 5
"A user's perspective and performance review of Optima Pro"
What I like the most about Optima Pro is its friendly interface, functionality, and comprehensive features to lessen the all-in-one of multiple too...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Optima Pro helps organize our business"
I like that we are able to organize the contracts, warranties and field service scheduling iin the software.
AM
A M.Small-Business (50 or fewer emp.)
2.5 out of 5
"Decent thus far"
I like the fact that Optima Pro covers a wide range of field service management needs.

Optima Pro Pricing

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Optima Pro Media

Optima Pro Demo - Optima Pro
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Service Activity Detail
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Service Pricebook Details
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Service Territory Details
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4 Optima Pro Reviews

3.9 out of 5
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4 Optima Pro Reviews
3.9 out of 5
4 Optima Pro Reviews
3.9 out of 5

Optima Pro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Olivier  I.
OI
Client services supervisor
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Optima Pro?

What I like the most about Optima Pro is its friendly interface, functionality, and comprehensive features to lessen the all-in-one of multiple tools and flexibility that helps in customer support and the flow of data integrations. Review collected by and hosted on G2.com.

What do you dislike about Optima Pro?

What I dislike the most about Optima Pro is the pricing structure because startup companies can not afford that price. the difficulties of customization can make it challenging to build a platform exactly to the company's needs. i would not forget to say delaying to respond. Review collected by and hosted on G2.com.

What problems is Optima Pro solving and how is that benefiting you?

Optima Pro is solving the problems that significantly enhance our day-to-day operations. for instance, the issue of data analysis and reporting when generating concise reports or any related dataset can be complex and take a long time. second, Performance and dependability where I can work without any circumstance or interruptions and ensure the increase in the level of productivity and satisfaction. Review collected by and hosted on G2.com.

AM
Junior Internal Auditor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Optima Pro?

I like the fact that Optima Pro covers a wide range of field service management needs. Review collected by and hosted on G2.com.

What do you dislike about Optima Pro?

I dislike the fact that Optima Pro is little pricey. Review collected by and hosted on G2.com.

What problems is Optima Pro solving and how is that benefiting you?

Management of customer contracts efficiently, specialized tools for field service operations and it's been going well thus far. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Optima Pro?

A friendly program. Easy to use. Ease of Implementation Review collected by and hosted on G2.com.

What do you dislike about Optima Pro?

Sometimes it's got slow. Sometimes its drop. Review collected by and hosted on G2.com.

What problems is Optima Pro solving and how is that benefiting you?

Sometimes out of nowhere it tends to get slow. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
UB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Optima Pro?

I like that we are able to organize the contracts, warranties and field service scheduling iin the software. Review collected by and hosted on G2.com.

What do you dislike about Optima Pro?

We could use more space for contracts and file uploads Review collected by and hosted on G2.com.

What problems is Optima Pro solving and how is that benefiting you?

THis helps us have all of our field service paperwork and documents needed for each department, streamlining the process for all. Review collected by and hosted on G2.com.

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