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Operatus Reviews & Provider Details

JB
Validated Reviewer
Review source: Organic
What do you like best about Operatus?

Operatus has a resource pool to pull from if you need specific assistance for your project. For example, we needed to deploy CPQ and they had a CPQ expert that they were able to pull in specifically for that project Review collected by and hosted on G2.com.

What do you dislike about Operatus?

While we have some consistency with the people supporting our account, there is some higher level of turnover compared to hiring full-time resources so capturing knowledge is key to ensure continuity. Review collected by and hosted on G2.com.

What problems is Operatus solving and how is that benefiting you?

Operatus provides key hands-on dev and admin support for our Salesforce instance as well as integration of connecting tools. This has allowed our team to run lean on full-time resources and scale up or down with Operatus as needed. Review collected by and hosted on G2.com.

Operatus Overview

What is Operatus?

Operatus' mission is to empower companies by building scalable, data-driven RevOps solutions that drive visibility, efficiency, and growth. We are the RevOps partner for our clients at every stage of their growth journey—laying strong foundations, optimizing systems, and providing strategic guidance—ensuring that each organization is equipped to achieve its full revenue potential.

Operatus Details
Provider Website
Languages Supported
English
Services Offered
RevOps Strategy, Salesforce Consulting, Hubspot Consulting
Locations Serviced
Canada, Germany, United Kingdom, Iceland, + 1 more
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How do you position yourself against your competitors?

Operatus provides both strategy and execution. Our team are highly experienced professional operators with proven past success.


Seller Details
Seller
Operatus
Company Website
Year Founded
2017
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
Description

Operatus is a technology company that specializes in providing software solutions for operational efficiency and productivity enhancement. Their platform offers tools for workflow management, process automation, and data analytics, enabling organizations to streamline operations and improve decision-making. With a focus on user-friendly design and integration capabilities, Operatus aims to empower businesses to optimize their processes and achieve better outcomes. For more information, visit their website at https://www.operatus.io/.


Chris F.
CF
Overview Provided by:

Recent Operatus Reviews

JB
Jeremy B.
4.0 out of 5
"Key support for RevOps"
Operatus has a resource pool to pull from if you need specific assistance for your project. For example, we needed to deploy CPQ and they had a CPQ...
MP
Micaela P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Awesome Experience with a Rockstar Team"
The Operatus Team we worked with were exceptionallity talented, communicative and responsive. They worked seamlessly with our team to understand ou...
Verified User
P
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Methodical, Innovative & Organized Problem Solving"
Our partners, Mitchell Ruybalid & Vincent Tobias, always come eager and ready to help us week to week with each initiative we want to take on. They...

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27 out of 28 Total Reviews for Operatus

4.8 out of 5
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27 out of 28 Total Reviews for Operatus
4.8 out of 5
27 out of 28 Total Reviews for Operatus
4.8 out of 5

Operatus Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OperatusQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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G2 reviews are authentic and verified.
MP
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Operatus?

The Operatus Team we worked with were exceptionallity talented, communicative and responsive. They worked seamlessly with our team to understand our processes, gave feedback where we needed to improve workflows, and helped us brainstorm creative and cost effective technical solutions. Special shoutout to Tiphany Gilbert who went above and beyond for us throughout this project and truly takes so much pride of ownership in her work. The whole team showed incredible work ethic and ingenutity and I'd be thrilled to work with them again. Review collected by and hosted on G2.com.

What do you dislike about Operatus?

We ran into the usual iron triangle constraints with this project (time, scope and money), but worked with the team to arrive at the right compromises and pivoted quickly as we learned how to work together best. Review collected by and hosted on G2.com.

Recommendations to others considering Operatus:

Set realistic timelines, scope your requirements properly, and give your project leads the onus and leeway to raise feasibility or timeline concerns. Review collected by and hosted on G2.com.

What problems is Operatus solving and how is that benefiting you?

We worked with Operatus to launch an Advisor Portal that would enable us to connect our Portfolio Companies with our Expert Network and automate our back office processes. Review collected by and hosted on G2.com.

Brad S.
BS
Co-Founder, CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Operatus?

This isn't our first time working with Operatus, and certainly won't be our last. While we've worked with many different system integrators and consultants, Operatus has continued to be one of the most reliable and diligent teams we've worekd with. Review collected by and hosted on G2.com.

What do you dislike about Operatus?

There's not much that comes to mind here. Even during road blocks or challenges in projects, they always provide a white glove experience and bring the industry expertise needed for us to succeed. Review collected by and hosted on G2.com.

Recommendations to others considering Operatus:

If you're looking for honesty and integrity from your service provider, here's your one stop shop. They scope each project with a high level of dilligence, which gives you peace of mind knowing a change order isn't around the corner a few weeks into the project. Review collected by and hosted on G2.com.

What problems is Operatus solving and how is that benefiting you?

Operatus helped us deploy our new CPQ solution. Review collected by and hosted on G2.com.

Verified User in Financial Services
PF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Operatus?

Our partners, Mitchell Ruybalid & Vincent Tobias, always come eager and ready to help us week to week with each initiative we want to take on. They consistently problem solve on both tactical and strategic levels, helping us to improve our process daily. The output of their work is always organized and clear. Review collected by and hosted on G2.com.

What do you dislike about Operatus?

There are no downsides to working with Operatus. Review collected by and hosted on G2.com.

Recommendations to others considering Operatus:

If you are looking to partner with a Rev Ops team who are self starters and extremely knowledgeable across different CRMs, various integrations and best practices in the industry, Operatus is a fantastic choice! Review collected by and hosted on G2.com.

What problems is Operatus solving and how is that benefiting you?

Operatus has been a massive help to our organization, specifically helping us to restructure our CRM in a way that fits our growing business needs. Between auditing our CRM, suggesting improvements for workflows and identifying gaps in data infrastructure, Operatus is a vital part of our growth journey to achieve clean data for sales and marketing utilization. Review collected by and hosted on G2.com.

Verified User in Computer Software
OC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Operatus?

The Operatus team is very responsive and willing to take on any project. Review collected by and hosted on G2.com.

What do you dislike about Operatus?

I don't feel that there are downsides. They were extremely helpful for any project we brought to them and took feedback really well. Review collected by and hosted on G2.com.

What problems is Operatus solving and how is that benefiting you?

Operatus has solved so many problems for our company. They have helped us work through sales process, field clean up, lead process, and so much more. We have had projects that impacted all aspects of our business and Operatus has been able to help us across the board. Tiphany who has been extremely organized and great at sharing timelines. She offers great perspective and we really value we recommendation on best practices. Lilli has been amazing at helping us with a few very tedious products. I greatly appreciate her work and constant updates. Review collected by and hosted on G2.com.

Chris Z.
CZ
Owner
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Operatus?

They've provided us with good recommendations on other tools to use that we didn't know about that help us with our business. Review collected by and hosted on G2.com.

What do you dislike about Operatus?

We haven't really had any major issues working with them so far. Review collected by and hosted on G2.com.

Recommendations to others considering Operatus:

They've been pretty straightforward and easy to work with for the last year. They've also been attentive to answering our quick hitter questions on Slack as they arise. We've enjoyed that we don't end up in a sea of automated tiered service workflows to get an answer on a quick question. Review collected by and hosted on G2.com.

What problems is Operatus solving and how is that benefiting you?

Operatus has been helpful in recommending tools that can help our business. For example, we asked them what tools would help us with customer sequencing and automation. They recommended a really good company for us to use that we are very happy with today. They've also been great as our go-to expert when we have intricate questions about Hubspot / Salesforce. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
EC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Operatus?

Helpful, consultative approach. Friendly, honest staff. Review collected by and hosted on G2.com.

What do you dislike about Operatus?

I am often looking for help to ensure revenue operations addresses the bigger picture – the higher order business objectives. It may be asking too much under the circumstances of a small engagement, but that has not been the strongest part of my engagement. Review collected by and hosted on G2.com.

Recommendations to others considering Operatus:

These are good, honest people. Ensure you have sufficient hours and the right profile of resources assigned to your account, and I am confident you will achieve value. Review collected by and hosted on G2.com.

What problems is Operatus solving and how is that benefiting you?

Salesforce administration, best practices, and development. General revenue operations best practices. Review collected by and hosted on G2.com.

James C.
JC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Operatus?

Justin's proficiency, professionalism and dedication to Cuebiq's success Review collected by and hosted on G2.com.

What do you dislike about Operatus?

The only thing that comes to mind, is for Cuebiq to have stronger visibility into how hours are spent throughout the quarter. Review collected by and hosted on G2.com.

Recommendations to others considering Operatus:

Prepare yourself for how grateful you'll be to have an Operatus partnership! Review collected by and hosted on G2.com.

What problems is Operatus solving and how is that benefiting you?

Operatus ensures the efficiency, optimization and scalability of our SFDC suite, benefiting our entire organization by streamliing internal procedures and client success. Review collected by and hosted on G2.com.

AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Operatus?

What we like best about Operatus is that they have been nimble with our needs. As a company with an established sales process we had some very specific needs and requirements for the system. They were able to tailor their services to fit our needs. They were able to work with us by working backwards from our current process. This ensured that the implementation fit into our existing workflow. Review collected by and hosted on G2.com.

What do you dislike about Operatus?

Our experience with Operatus has overall been a positive one. Like with the implementation of any major system, there is a bit of a learning curve. My recommendation for anyone considering the services is to be as clear as possible with them when discussing the goals/requirements for the implementation. Review collected by and hosted on G2.com.

What problems is Operatus solving and how is that benefiting you?

Operatus has been a great resource for us. When we decided to roll out Salesforce we wanted to do it without adding additional headcount. They've helped us accomplish this goal. They've been able to come in and provide the experience necessary to intgrate Salesforce into our sales workflow. The rollout has helped us enhance our operational efficiency and productivity. Review collected by and hosted on G2.com.

William C.
WC
VP of Marketing
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Operatus?

The Operatus team is composed of senior, experienced experts and if they don’t know the answer they find out. I inherited a broken and poorly-documented tech stack. While working with multiple folks to fix it, I’ve had some throw in the towel when faced with the tangled mess. Operatus has been on the opposite end of the spectrum. They have rolled up their sleeves with me, dug into every problem, and figured it out even when it was opaque to others. Review collected by and hosted on G2.com.

What do you dislike about Operatus?

No complaints. They have gone above and beyond for me. I'm hard-pressed to even think of constructive feedback. Review collected by and hosted on G2.com.

What problems is Operatus solving and how is that benefiting you?

Operatus is both a strategic and execution partner for my sales and marketing tech stack. From our sales CRM and marketing automation platform to integrated tools for lead routing, enrichment, and attribution, they function as an extension of my team for all things Revenue Ops. I depend on the Operatus’s deep knowledge and skill set in order to inform decisions about my go-to-market process and I rely on them as my implementation and administration team. Review collected by and hosted on G2.com.

Melissa C.
MC
Senior Revenue Operations Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Operatus?

The natural connection with my assigned team – doesn’t feel like a "3rd party" - as well as access to their extended team resources. Although we are assigned a specific team, when we have projects that require additional expertise, they connect with their broader to team to garner the support we need, such as a developer, advice on a new tool or support for a technical interview. Review collected by and hosted on G2.com.

What do you dislike about Operatus?

There isn't anything that comes to mind regarding the work we do together.

Management would likely say the cost, but the value is worth it. Thankfully, I've been able to convince my team of this as well. Review collected by and hosted on G2.com.

What problems is Operatus solving and how is that benefiting you?

Operatus assists us with our Salesforce instance, ranging from day-to-day needs to large, complex builds. It has been immensely beneficial to have their support generally, but even moreso after losing the majority of our in-house team due to staff reduction. Operatus’ knowledge and involvement of our system enabled us to seamlessly maintain productivity as much as possible. Review collected by and hosted on G2.com.