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OpenUp Reviews & Product Details

Kristel v.
KV
Interim Human Resources Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about OpenUp?

I am very satisfied with OpenUP, the platform is user-friendly, the platform provides information, assistance for organization and employees. You can use it in different ways, gather knowledge, share, one-on-one sessions. Review collected by and hosted on G2.com.

What do you dislike about OpenUp?

At this moment, I have nothing that I think can be improved. Review collected by and hosted on G2.com.

What problems is OpenUp solving and how is that benefiting you?

Employee satisfaction, connection, and trust in the one-on-one session Review collected by and hosted on G2.com.

OpenUp Overview

What is OpenUp?

At OpenUp, we empower employees to thrive at work and beyond. Our accessible mental well-being platform helps build resilient, engaged teams by offering personalised support through three key services: individual sessions with psychologists or lifestyle experts, interactive group sessions, and self-guided learning tools. Unlike traditional EAPs, OpenUp provides direct access to preventative mental well-being support. No waiting lines, anonymous, and available in 30+ languages. Trusted by 1,500+ organisations, OpenUp is your partner in tackling workplace challenges like absenteeism and retention, while boosting productivity and engagement.

OpenUp Details
Discussions
OpenUp Community
Languages Supported
Afrikaans, Arabic, Bosnian, Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Croatian, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Slovenian, Somali, Spanish, Serbian, Swedish, Turkish, Ukrainian, Chinese (Simplified)
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Product Description

OpenUp provides mental well-being support through a digital platform offering a broad mix of high-quality solutions tailored to the specific needs of employees and managers, including self-guided care, Spaces to OpenUp (group sessions), 1:1 sessions with psychologists and well-being experts. The enjoyable platform is designed to remove barriers and build a resilient workforce, which in turn empowers employees, team leaders to reach their full potential. In addition HR professionals benefit from valuable insights and tips to act on a successful well-being strategy.


Seller Details
Seller
OpenUp
Year Founded
2020
HQ Location
Amsterdam, Noord-Holland
LinkedIn® Page
www.linkedin.com
260 employees on LinkedIn®

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Overview Provided by:

Recent OpenUp Reviews

Dominique H.
DH
Dominique H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Let's OpenUp!"
OpenUp is een fantastische, laagdrempelige tool voor alle niveuas binnen de organisatie. Naast zeer bruikbare tips en goed te volgen masterclasses ...
Laura H.
LH
Laura H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Nice to use and always at hand. Our absenteeism has dropped significantly."
They have fun content that is easy to share with employees. In addition, they cover interesting topics. The conversations with the psychologists ar...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"I'm very happy that we can offer OpenUp to our employees"
As HR Advisor, I'm very grateful that we can offer OpenUp to our employees. I only hear great and positive reactions from our employees. The fact t...
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OpenUp Media

OpenUp Demo - 1:1 sessions
To discuss small and big challenges with certified psychologists and well-being experts.
OpenUp Demo - Group sessions
Employees can learn from and with others as well as practice mindfulness.
OpenUp Demo - Self guided care
Employees can work on mental well-being challenges at their own pace.
OpenUp Demo - HR Platform
Helping HR Professionals to act on a successful well-being strategy.
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Have you used OpenUp before?
Yes

9 out of 10 Total Reviews for OpenUp

4.8 out of 5
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9 out of 10 Total Reviews for OpenUp
4.8 out of 5
9 out of 10 Total Reviews for OpenUp
4.8 out of 5

OpenUp Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OpenUpQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Ruben V.
RV
Global Director of People Development
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about OpenUp?

- It is very easy to make an online appointment with one of the therapists, no approval from the manager or HR is needed

- OpenUp is almost 24/7 avaiable, also in the weekends, for whenever our employees need someone to talk to

- Available in multiple languages, because we understood from our people that is is easier to talk about personal challenges in your native language. Review collected by and hosted on G2.com.

What do you dislike about OpenUp?

We are an international company with several offices around the world. We understood that our colleagues in Australia sometimes don't have that many options yet to talk to available therapists, given the differen timezones. But we hope this will be solved in the near future. Review collected by and hosted on G2.com.

What problems is OpenUp solving and how is that benefiting you?

To make coaching / therapists available for the employees who need someone to talk to at any given moment.

This benefits their wellbeing , feeling appreciated, and finding solutions for any challenges they might have. Review collected by and hosted on G2.com.

Dominique H.
DH
Head of Human Resources at EVENT Hotels the Netherlands
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about OpenUp?

OpenUp is een fantastische, laagdrempelige tool voor alle niveuas binnen de organisatie. Naast zeer bruikbare tips en goed te volgen masterclasses op veel uiteenlopende, maar altijd actuele thema's, kan men binnen 24 uur een berope doen op een psycholoog in de eigen taal. Zelfs familieleden mogen gebruik maken van OpenUp. Het helpt managers om teamleden hierop te wijzen en men zo verder te kunnen helpen. Review collected by and hosted on G2.com.

What do you dislike about OpenUp?

De masterclasses vinden veelal op dezelfde dag van de week plaats. Meer spreiding zou top zijn, ook qua tijdstip vna de dag. Review collected by and hosted on G2.com.

What problems is OpenUp solving and how is that benefiting you?

Het geeft rust wanneer er om wleke reden dan ook stress wordt ervaren. Het is makkelijk en snel toegnakleijk. Niets blijft "sluimeren". Review collected by and hosted on G2.com.

Evelien K.
EK
HR &amp; Talent Management
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about OpenUp?

I notice the accessibility of the platform (via laptop and phone) really lowers the treshold for employees to try out the platform. The fact that it offers self check-ins, articles as well as 1-on-1 conversations makes the platform helpful for a wide range of preferences and needs. Other than that, from an HR perspective, OpenUp's monthly reports and customer support help us leverage the platform's offerings in ways that best fit our organization and needs. Review collected by and hosted on G2.com.

What do you dislike about OpenUp?

So far I have not experiences downsides to using OpenUp in our organization. Review collected by and hosted on G2.com.

What problems is OpenUp solving and how is that benefiting you?

OpenUp helps us carry out our priority of supporting employees' vitality and wellbeing. It offers employees an external perspective that complements the offerings we drive internally. Review collected by and hosted on G2.com.

Danine G.
DG
HR adviseur verzuim &amp; vitaliteit
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about OpenUp?

The convenience and accessibility of the platform, there is suitable help for everyone, whether you want to improve something, solve something, or simply gain extra knowledge, everything is there!

The one-on-one sessions are highly recommended and offer quick preventive help. Additionally, I find it very enjoyable to experience how, for example, in masterclasses, you learn from other colleagues and companies dealing with the same issues. Review collected by and hosted on G2.com.

What do you dislike about OpenUp?

There are currently no disadvantages, we are in the pilot phase and intend to deploy the platform nationwide. Review collected by and hosted on G2.com.

What problems is OpenUp solving and how is that benefiting you?

Quick prevention, less absenteeism, and shorter waiting times because there is fast help both preventively and curatively. Review collected by and hosted on G2.com.

Sara E.
SE
Associate, Total Rewards
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OpenUp?

OpenUp offers exceptional 1:1 sessions that not only support employees on an individual level but also bring a sense of calm and reassurance to the team leads. OpenUp team has been nothing but approachable and willing to share best practices in all possible areas. Review collected by and hosted on G2.com.

What do you dislike about OpenUp?

The ease of OpenUp integration into a business may vary depending on the company's culture and existing practices, hence one may come accross higher employee resistance. Review collected by and hosted on G2.com.

What problems is OpenUp solving and how is that benefiting you?

OpenUp is providing professional support to the employees in need. Besides great tools and materials, 1:1 sessions come as the highest valued service.

Employees may seek conversations outside of work or need help that collegues or managers are not always equipped to provide, this is when OpenUp jumps in. Review collected by and hosted on G2.com.

Laura H.
LH
People Operations Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OpenUp?

They have fun content that is easy to share with employees. In addition, they cover interesting topics. The conversations with the psychologists are also very nice, as you receive good tips and get tools to work on yourself. Review collected by and hosted on G2.com.

What do you dislike about OpenUp?

No comments. For now there is nothing to dislike. Keep up th good work! Review collected by and hosted on G2.com.

What problems is OpenUp solving and how is that benefiting you?

It helps employees work proactively on themselves. Just like working on your physical self, it is also important to work on your mental self. Openup supports this well and it is visible in a decrease in absenteeism figures on both short-term and long-term absenteeism. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about OpenUp?

As HR Advisor, I'm very grateful that we can offer OpenUp to our employees. I only hear great and positive reactions from our employees. The fact that you can already plan a 1-1 chat with a psychologist withing a day is great. Next to that, they also offer a lot of interesting content.

OpenUp is very easy to use, implementing it doesn't cost any effort. OpenUp has a lot of content available for you to launch the tool.

The people working at OpenUp are also great, they have a great CS & Support team. Review collected by and hosted on G2.com.

What do you dislike about OpenUp?

There is nothing that I dislike about OpenUp! Review collected by and hosted on G2.com.

What problems is OpenUp solving and how is that benefiting you?

For our company its very helpful that employees can get in touch easily with a psychologist, without endless waiting lists. Review collected by and hosted on G2.com.

Martin W.
MW
Bereichsleiter Personal / Prokurist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about OpenUp?

- very intensive support during the introduction phase

- very flexible accommodation of our customer requests

- good integrability into our operational reality

- easy usability of the digital tool

- quick accessibility of the experts Review collected by and hosted on G2.com.

What do you dislike about OpenUp?

For my taste, there is sometimes too much talk about the topic of "lifestyle." This does not always align with the (shared) direction. "Mental health" or "mental well-being" would be more acceptable terms for me. Review collected by and hosted on G2.com.

What problems is OpenUp solving and how is that benefiting you?

We do not have a specific problem. We are currently implementing the OpenUp program in an affiliated company and are experiencing a clear and professional focus on objectives. Review collected by and hosted on G2.com.

CK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about OpenUp?

It's been nothing but a pleasure to work with OpenUp. From the first few talks to the implementation and finally using the wealth of features there was always someone at our side. The intregration was as easy as it can get and the numbers and feedback speak for themselves. Review collected by and hosted on G2.com.

What do you dislike about OpenUp?

I have honestly not a single complaint about OpenUp. I can only recommend it. Review collected by and hosted on G2.com.

What problems is OpenUp solving and how is that benefiting you?

We wanted to create more awareness on mental health at work and also give our employees a tool to improve or maintain a healthy way of life. Review collected by and hosted on G2.com.