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OpenText NetIQ Identity Manager Reviews & Product Details

Verified User in Banking
CB
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText NetIQ Identity Manager?

Reporting and scalability however as an auditor I do not see the best parts of the product. Review collected by and hosted on G2.com.

What do you dislike about OpenText NetIQ Identity Manager?

The way we implemented here at the bank. Meaning we have not centralized and have separate instances between platforms Review collected by and hosted on G2.com.

Recommendations to others considering OpenText NetIQ Identity Manager:

Currently this product is being used by many other big customers. Review collected by and hosted on G2.com.

What problems is OpenText NetIQ Identity Manager solving and how is that benefiting you?

Access reviews for application managers and the managers themselves. Review collected by and hosted on G2.com.

OpenText NetIQ Identity Manager Overview

What is OpenText NetIQ Identity Manager?

Identity Manager powers the entire identity management lifecycle, managing identities and their associated attributes to minimize privileges. This enables your organization to reduce the costs of manual account management and demonstrate compliance while reducing the risk of unauthorized access. Identity Manager integrates with Identity Governance to provide a comprehensive Identity Governance and Administration solution.

OpenText NetIQ Identity Manager Details
Languages Supported
Danish, German, English, Italian, Japanese, Dutch, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)
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Product Description

The comprehensive solution for provisioning identities and controlling access.

How do you position yourself against your competitors?

Micro Focus stands out from other vendors through its holistic and analytics driven approach to Identity, Access, Authentication, Privilege Security and Data. We offer the industry’s broadest set of integrated security, risk, and governance solutions, combined with deep domain expertise and industry-leading analytics.

NetIQ Identity Manager has the following advantages:
- Provides a powerful decision-making framework with analytics-driven decision support for users
- Fits into the organization's environment without code & scripts (configuration not customization)
- Powerful and flexible, with strong automation and provisioning capabilities
- Real-time identity and access management
- Scalability and stability in large, complex environments


Seller Details
Seller
OpenText
Year Founded
1991
HQ Location
Waterloo, ON
Twitter
@OpenText
21,943 Twitter followers
LinkedIn® Page
www.linkedin.com
22,114 employees on LinkedIn®
Ownership
NASDAQ:OTEX
Phone
-7842
Total Revenue (USD mm)
$3,109
Description

OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims its products at addressing information management requirements, including management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.


David S.
DS
Overview Provided by:
Digital Customer Advocacy Manager, OpenText

Recent OpenText NetIQ Identity Manager Reviews

Jim M.
JM
Jim M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best of class features and administration tools allows for fastest possible implementations"
Real Time sync. Every other IDM tool I've seen batches work. Knowing that a termination happens immediately is important. Admin tools. By far t...
Gourav D.
GD
Gourav D.Enterprise (> 1000 emp.)
4.0 out of 5
"My Experience with Identity Manager is good and I high recommend to go through this and implement."
In current situation, data is a huge risk to handle but as a solution Identity manager plays a good role.
Verified User
C
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"How to facilitate user management"
There are a some items that I like. Fist one is the scalability of the solution, I have worked with customers from 5.000 users to more than 200.000...
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0 people requested security information

OpenText NetIQ Identity Manager Media

OpenText NetIQ Identity Manager Demo - IDM-2-UserProfile.jpg
User profile showing identity attributes, roles, entitlements/resources and groups
OpenText NetIQ Identity Manager Demo - IDM-3-SODViolation.png
Approval form indicating a violation with options for justification
OpenText NetIQ Identity Manager Demo - IDM-1-UserRequest.jpg
Single request item in Identity Manager
Answer a few questions to help the OpenText NetIQ Identity Manager community
Have you used OpenText NetIQ Identity Manager before?
Yes

14 out of 15 Total Reviews for OpenText NetIQ Identity Manager

4.3 out of 5
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Overall Review Sentiment for OpenText NetIQ Identity ManagerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Mining & Metals
CM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about OpenText NetIQ Identity Manager?

There are a some items that I like. Fist one is the scalability of the solution, I have worked with customers from 5.000 users to more than 200.000 users. Easy to install and start to use. Once you learn the Designer interface, development of new connection drivers and workflows are not difficult. The availability of drivers already provided by Micro Focus to connect to different applications give us a lot of flexibility. Code control by the use of packages facilitate the code update and rollback changes if necessary. The RBS is simple to understand and use. Review collected by and hosted on G2.com.

What do you dislike about OpenText NetIQ Identity Manager?

One item that I´m seeing some developers complain is the workflow development interface. They say it is not as intuitive as the driver one. And it would be nice to have either specific training with examples of use of each activity for workflow development. We can find a lot of information on drivers development, but as much with workflow development. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText NetIQ Identity Manager:

Use it, or at least request a POC for your need. Review collected by and hosted on G2.com.

What problems is OpenText NetIQ Identity Manager solving and how is that benefiting you?

The main functionality it is the control of a user life cycle in the company. Since it is hired to the day it is dismissed. In the mean time, provide access to integrated applications can be automated and given the control with due approval process to application managers or administrators. The end user just fills a request, using a workflow, to request or revoke access. Review collected by and hosted on G2.com.

Jim M.
JM
Star Wars Historian
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
What do you like best about OpenText NetIQ Identity Manager?

Real Time sync. Every other IDM tool I've seen batches work. Knowing that a termination happens immediately is important. Admin tools. By far the best set of administration tools I've seen in the market. They not only let you deploy, but they help make the implementation easier. Mature robust architecture. This product has been around a while, because they figured out an elegant solution to a complex and difficult problem. The NetIQ IDM architecture allows for maximum flexibility without having to do everything from scratch. Review collected by and hosted on G2.com.

What do you dislike about OpenText NetIQ Identity Manager?

Installation and dealing with the multiple components can be challenging. With different platforms and different library dependencies, installs can be harrowing. Review collected by and hosted on G2.com.

What problems is OpenText NetIQ Identity Manager solving and how is that benefiting you?

I'm a consultant, so I've deployed NetIQ IDM in many situations. I've also deployed other solutions, but IDM has become our benchmark for how long a project should take. Every other product deployment will take longer with the same set of requirements. Review collected by and hosted on G2.com.

Dale F.
DF
Senior Software Engineer In Test
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText NetIQ Identity Manager?

the ease of use for normal users

connectivity to many apps

ease of administration

Setting up logins for 30,000 students all in one day! plus removing access from 20,000 past students. Review collected by and hosted on G2.com.

What do you dislike about OpenText NetIQ Identity Manager?

Initial setup can be difficult

Some elements could be more customisable

Sometimes failures for runs of 30,000 students all in one day! plus removing access from 20,000 past students, require access to consultants to diagnose the fault. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText NetIQ Identity Manager:

Make sure that you get a contract that includes integrating the solution in your environment, and with full ongoing support, the additional costs will add up quickly. Review collected by and hosted on G2.com.

What problems is OpenText NetIQ Identity Manager solving and how is that benefiting you?

Setting up logins for 30,000 students all in one day! plus removing access from 20,000 past students. Additionally each user has access to one or many of a suite of 200 + applications. Review collected by and hosted on G2.com.

Chad G.
CG
Senior Systems Engineer
Insurance
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about OpenText NetIQ Identity Manager?

I like that the software is so flexible. There are so many things you can do with the software and so many different systems you can connect to. And if there are no drivers for your specific system, you can often use one of the generic drivers to accomplish what you need to be able to do. Review collected by and hosted on G2.com.

What do you dislike about OpenText NetIQ Identity Manager?

If you need to do more than just minor changes to the pre-built drivers, there is a decent learning curve to writing your own drivers or packages. Review collected by and hosted on G2.com.

What problems is OpenText NetIQ Identity Manager solving and how is that benefiting you?

We are using IDM for syncing between many connected systems including eDirectory, Active Directory and Oracle Unified Directory (OUD). This has allowed us to have disparate applications that use disparate user stores but yet the user uses the same username and password for them all. With OUD specifically it has been a great tool to populate the OUD system with process accounts and keep the passwords synchronized. In the past, each database had users local so management effort was huge. By implementing OUD and creating IDM drivers to populate the OUD instances, we have saved countless hours of work by the Oracle admins who, in the past, would be helping the application administrators during process account password changes. Now the application administrators can change the passwords on their process accounts without any interaction from the Oracle admins which saves the application administrators as well as the Oracle admins time. It also lowers the amount of downtime the applications have while the passwords for the process accounts that they use to connect to Oracle are changed. Review collected by and hosted on G2.com.

Gourav D.
GD
Sr. Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about OpenText NetIQ Identity Manager?

In current situation, data is a huge risk to handle but as a solution Identity manager plays a good role. Review collected by and hosted on G2.com.

What do you dislike about OpenText NetIQ Identity Manager?

I would to see more awareness around Identity Manager. Review collected by and hosted on G2.com.

What problems is OpenText NetIQ Identity Manager solving and how is that benefiting you?

Data on multiple systems is difficult to track and manage which is helped and manageable through Identity Manager Review collected by and hosted on G2.com.

Joey K.
JK
Engineer IV
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about OpenText NetIQ Identity Manager?

The biggest benefit to Micro Focus IDM is that it is completely based on standards and doesn't require specialized developers to implement. Many other IDM solutions out there require writing connectors in a vendors specific coding language (i.e., - Java, etc). MF IDM utilizes XML to customize connectors. Review collected by and hosted on G2.com.

What do you dislike about OpenText NetIQ Identity Manager?

Support in recent years is not as good as it once was. Review collected by and hosted on G2.com.

What problems is OpenText NetIQ Identity Manager solving and how is that benefiting you?

I have implemented MF IDM multiple times and have even taught classes on implementation. It is a wonderful framework that can be used to integrate nearly any system. Review collected by and hosted on G2.com.

OL
Senior Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about OpenText NetIQ Identity Manager?

It's a very powerful eco-system that can handle almost any scenario you need handled.

The designer with it's relative ease of use, and driver package handling is a favorite. Review collected by and hosted on G2.com.

What do you dislike about OpenText NetIQ Identity Manager?

The software installation on a large scale is not trivial, especially identity application & OSP, and would definately benefit from simplification or more automation, although I will say it has become a lot better in 4.7. Review collected by and hosted on G2.com.

Recommendations to others considering OpenText NetIQ Identity Manager:

The system and consepts takes a bit of time to learn properly, but it's well worth the effort.

Plan your implementation properly, and find out in detail what you want the system to do. Review collected by and hosted on G2.com.

What problems is OpenText NetIQ Identity Manager solving and how is that benefiting you?

We are provisioning and de-provisioning several thousands students and employees every year, with fully automated activation, password change or reset, and access control. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about OpenText NetIQ Identity Manager?

The graphical interface that allow me to code in a easy way... and I can switch over to the actual code (on rare occasions). The copy/paste feature is helpful too. I paste code into a text editor to help with coding. Review collected by and hosted on G2.com.

What do you dislike about OpenText NetIQ Identity Manager?

Identity Manager needs to add a "skip" option in the foreach loop as well as adding an "elseif" option in the if statement. Review collected by and hosted on G2.com.

What problems is OpenText NetIQ Identity Manager solving and how is that benefiting you?

It makes Identity Management of our complex system much easier. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about OpenText NetIQ Identity Manager?

We are using IDM since its name was DirXML, first for simple connectors and increasing its use to connect several systems.

Very very satisfied Review collected by and hosted on G2.com.

What do you dislike about OpenText NetIQ Identity Manager?

Does not exist an HA configuration, it's a SPOF Review collected by and hosted on G2.com.

What problems is OpenText NetIQ Identity Manager solving and how is that benefiting you?

Provisioning between heterogeneous systems Review collected by and hosted on G2.com.

David K.
DK
Chief Marketing Officer
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about OpenText NetIQ Identity Manager?

Easy to manage the employee life cycle and install into your system Review collected by and hosted on G2.com.

What do you dislike about OpenText NetIQ Identity Manager?

Was a little difficult to use and understand at first Review collected by and hosted on G2.com.

What problems is OpenText NetIQ Identity Manager solving and how is that benefiting you?

Easy to manage the employee life cycle Review collected by and hosted on G2.com.