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11 Onfolk Reviews

4.7 out of 5
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11 Onfolk Reviews
4.7 out of 5
11 Onfolk Reviews
4.7 out of 5

Onfolk Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Dominic E.
DE
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Onfolk?

It just works flawlessly and minimises admin for the company. If you have a new starter, Onfolk will send them a link for them to put in their details and then all you have to do it choose their salary and a few other options. Onfolk will take care of the rest. It sends data to HMRC and generates a CSV for you to upload to your bank for batch payments. Simple. I run a small UK software company that makes simple software for complex use cases, and we like to work with similar vendors. It's a great match.

When we had an issue connecting to HMRC, they worked with us to get it sorted. Review collected by and hosted on G2.com.

What do you dislike about Onfolk?

Can't think of anything to be honest. When in the past we've noticed missing features (like they didn't have the ability to generate a batch payments CSV for Wise, our bank), we mentioned it and it was released in a few weeks. Review collected by and hosted on G2.com.

Verified User in Environmental Services
UE
Small-Business(50 or fewer emp.)
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Review source: Organic
What do you like best about Onfolk?

- Rather than having to use one tool for onboarding, one tool for employee holiday bookings and one tool for payroll, it does all of these things in one place, which is important given the frequency of having to go in at least one of these tools every week

- Integrates with Xero and automates the journal postings

- Easy to navigate

- Clear pricing (no opaque pricing structure unlike some payroll providers)

- Customer support is very rapid to come back for any specific queries

- My favourite: any feedback is rapidly taken on board to improve experience of using Onfolk Review collected by and hosted on G2.com.

What do you dislike about Onfolk?

- I would love to see a payroll tool that can manage payments to employees in a simple & automated way without downloading a batch payment file

- As a startup, they are still building out all some of the features that can cover any employee change (eg. having a trail of working hour changes) Review collected by and hosted on G2.com.

Fiona E.
FE
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Onfolk?

Onfolk is great and easy to use duel HRIS and payroll system. It is excellent having both in one, so we know everything is aligned accordingly. The team has also been great, supporting us and coming back super quick if we have had any issues. Plus, they have been receptive to feedback and making updates / small changes to the platform. Review collected by and hosted on G2.com.

What do you dislike about Onfolk?

Onfolk is lacking a couple bits of functionaility across both HRIS and the payroll system, which would be helpful to have. Review collected by and hosted on G2.com.

Michael C.
MC
Small-Business(50 or fewer emp.)
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Review source: Organic
What do you like best about Onfolk?

I was pleasantly surprised, migration was really easy and we had a dedicated support person to help us get set up.

I didn't realise how easy running our own payroll would be.

The team likes the UI. The app integrates with my finance and HR stack (Xero, Hibob). Review collected by and hosted on G2.com.

What do you dislike about Onfolk?

So far so good. There are still features we'd like, like expenses or commission logging but the team have said that these are coming. Review collected by and hosted on G2.com.

Chris B.
CB
Small-Business(50 or fewer emp.)
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What do you like best about Onfolk?

Onfolk has the best support i have ever experienced. Not only do they help you use the software, they have great domain expertise. They saved me countless hours of paperwork by pointing me to pensions regulations that I knew nothing about. They were willing to write custom integrations based on the bank I had for my payroll.

This is how a business should be ran. Review collected by and hosted on G2.com.

What do you dislike about Onfolk?

Literally nothing so far. Fantastic experience all around Review collected by and hosted on G2.com.

Archie K.
AK
Small-Business(50 or fewer emp.)
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Verified Current User
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What do you like best about Onfolk?

The simplicity of the platform and how easy it is to run payroll. They are also super responsive and helpful when you have questions or feedback. Review collected by and hosted on G2.com.

What do you dislike about Onfolk?

It is a hard question but it would be great for them to handle accrued holiday when a employee leaves. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
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What do you like best about Onfolk?

Onfolk takes care of most of our people ops with minimal input from the team while giving us the customizability and service of an enterprise-grade product. It's a well-built and well-designed product in a category where design is rarely prioritized. Functionality is great and the team is super responsive. Review collected by and hosted on G2.com.

What do you dislike about Onfolk?

None that come to mind at the moment. Perhaps building business planning features into the product would really help. Review collected by and hosted on G2.com.

Jack W.
JW
Head of People Operations
Small-Business(50 or fewer emp.)
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Review source: Organic
What do you like best about Onfolk?

Onfolks UI is super easy to use for admins and employees alike. The integration was fairly smooth, with CEO Michael being available at all times. Review collected by and hosted on G2.com.

What do you dislike about Onfolk?

Their anti-virus not letting some of our emails through. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Mid-Market(51-1000 emp.)
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What do you like best about Onfolk?

Payroll can be complex. OnFolk helps taking out some of the complexity and simplifying the process whilst still having the functionaity to do what's needed. Their customer support is very good too! Review collected by and hosted on G2.com.

What do you dislike about Onfolk?

Some additional functionality around statutory payments would be handy. Review collected by and hosted on G2.com.

David H.
DH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Onfolk?

Ease of use, simple UI, easy setup, best customer support via Slack. Review collected by and hosted on G2.com.

What do you dislike about Onfolk?

They are not yet fully automated payroll, but they quickly ship features. Review collected by and hosted on G2.com.