OneHash Chat Pros and Cons

With the help of chat, my conversion on the site has increased and it is very convenient to monitor the work of operators to improve service. If desired, you can connect AI to first process requests from clients. Review collected by and hosted on G2.com.

Translation into Russian does not work well in the admin panel, but this does not interfere with use. I think they'll fix it soon Review collected by and hosted on G2.com.

OneHash Chat provides us with multiple chat options like WhatsApp, Website, Messenger, Telegram, SMS, Email, Line and API. We can integrate Google Translate and openai directly with it. They are also providing webhooks and Slack integration. We can create automations, labels, macros, and canned responses for better and faster engagement. Review collected by and hosted on G2.com.

I did not find anything to dislike this software Review collected by and hosted on G2.com.

- Easy to use

- Multiple option to use all Social Media platforms

- Easy UI

- Agent Communication Review collected by and hosted on G2.com.

- No mobile App which could have been easy for users more comfortable with Android and iOS Review collected by and hosted on G2.com.