One Call Now
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One Call Now
By OnSolve
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4.4 out of 5 stars
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One Call Now Reviews & Product Details - Page 5

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One Call Now Overview

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What is One Call Now?

One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email to groups—all through a simple click or call. When you need to get the word out quickly—regarding severe weather, utility outages, school closures and more—One Call Now makes it easy to create and send alerts from anywhere. Deliver the right information to the right people by segmenting groups and targeting your messages, whether sending routine messages about meetings, events, payments and past-due notices or emergency alerts. About OnSolve OnSolve is a global provider of advanced critical event management capabilities that help organizations identify, respond and recover to achieve successful outcomes during a crisis. OnSolve sends over two billion notifications annually and has provided more than 60 years of proven support to both the public and private sectors. With OnSolve, customers have the ability to proactively keep everyone informed, instill confidence, foster teamwork, mitigate disruptions, improve operational outcomes, protect assets and save lives.

One Call Now Details
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Product Description

One Call Now's message notification service delivers automated phone calls, SMS text messages and emails within moments to any group, large or small

Seller Details
Seller
OnSolve
Year Founded
1998
HQ Location
Alpharetta, Georgia
Twitter
@OnSolve
651 Twitter followers
LinkedIn® Page
www.linkedin.com
464 employees on LinkedIn®
Phone
+1 (858) 724 1200
Sarah H.
SH
Overview Provided by:
Sarah Hechler
Senior Product Marketing Manager at OnSolve

Recent One Call Now Reviews

Ashby T.
AT
Ashby T.Small-Business (50 or fewer emp.)
5.0 out of 5
"OCN Has always been extremely beneficial in meeting our organization's communications needs."
The ability to immediately communicate urgent updates with our members.
Read more
Megan J.
MJ
Megan J.Small-Business (50 or fewer emp.)
3.5 out of 5
"One Call Now worked well for my agency."
One Call Now is very easy to use an the Customer Service is great.
Read more
JE
Joan E.Small-Business (50 or fewer emp.)
5.0 out of 5
"Getting the message out"
What I like the most about One Call Now is that you can review your message before sending it. That way, you can add or delete items to your messag...
Read more
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One Call Now Media

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58 One Call Now Reviews

4.4 out of 5
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58 One Call Now Reviews
4.4 out of 5
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One Call Now Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for One Call NowQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about One Call Now?

How quickly the calls the calls are sent out. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

Character limitations in text. Need to add more characters. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

Rapid and large scale communication. Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

What we like best about One Call Now is the ease of use, and being able to create groups of contacts that can be uploaded and edited easily. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

One of the dislikes that I find an issue with if the needing to relogin often or any time I click through a tab. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

We are reaching partners and residents promptly. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
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What do you like best about One Call Now?

reports and ease of use; text messages most useful for outreach to patients Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

I wish it was linked to a phone directory that could find alternate numbers Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

reaching out to patients that need preventive care Review collected by and hosted on G2.com.

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Verified User in Religious Institutions
AR
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

The ability to reach multiple people in one step Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

sometimes you do not get a vm or you do not get a call at all. this has happened to me personally Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

getting urgent prayer requests out to lots of people at once Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

Easy to use. Nothing for staff to have to install. An effective way to communicate. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

Not being able to converse with receipents Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

Staff are very pleased to get messages instantly instead of checking emails often. Review collected by and hosted on G2.com.

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Verified User in Primary/Secondary Education
UP
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

Easy to communicate with families about center issues. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

Difficult to navigate at times, especially from home. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

Communicating with parents about things like center closures, etc. Review collected by and hosted on G2.com.

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XAVIER S.
XS
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about One Call Now?

It's a simple tool that any company could use. our company used it to send internal text group, so we can all keep updated about events, meetings, sells needs.

every moment we needed to call the customer service, it was a perfect answer from them and helped us to solve our problems. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

i currently have nothing to say about things i disliked. It have been a great product to use at this time for us. Review collected by and hosted on G2.com.

Recommendations to others considering One Call Now:

If you are looking for any product that give you all message in one tool, that could def be a good idea for you. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

my past company used this product to send internal text and group message.

We used to have a big problem to stay in touch in our differents business units, and this tools helped us to fix this issue.

More over sales person used it to give internal information about deals and what kind of actions that customer support need to do. Review collected by and hosted on G2.com.

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Verified User in Non-Profit Organization Management
UN
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about One Call Now?

I like that it is easy to export from our database (ChildPlus) all of our contacts and contact's information Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

How difficult it is to set up for an export. I am not very tech savvy so the initial set up was difficult. Fortunatly, One Call Now had good customer service to help us. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

We need to contact ALL 170+ families for our Preschool at a drop of a hat. Sometimes this can be a phone call, a text or an email, One Call Now makes it very easy to do this. Review collected by and hosted on G2.com.

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Verified User in Industrial Automation
UI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about One Call Now?

This is a good program for texting a large amount of people in one go (for example, to send offers to people). You can also o voice messages if you wish, and it is easy to use Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

It can be quite expensive and the voice messages can be not very personal if you are sending the same message to everyone. That is why we do not use the voice feature Review collected by and hosted on G2.com.

Recommendations to others considering One Call Now:

It is a good way to message a large amount of people, but I would prefer to call people individually as I find it generates more leads Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

We use this to send text messages to previous customers to offer new products and discounts. We see an increase in visitor traffic to our website after sending them Review collected by and hosted on G2.com.

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Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about One Call Now?

I like how easy it is to use and how easy it is to record messages and send them. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

It would be nice to have a function to text back and forth :). Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

making multiple calls a month that our full time staff can't make. Review collected by and hosted on G2.com.

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One Call Now