One Call Now
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One Call Now
By OnSolve
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4.4 out of 5 stars
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One Call Now Reviews & Product Details - Page 4

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One Call Now Overview

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What is One Call Now?

One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email to groups—all through a simple click or call. When you need to get the word out quickly—regarding severe weather, utility outages, school closures and more—One Call Now makes it easy to create and send alerts from anywhere. Deliver the right information to the right people by segmenting groups and targeting your messages, whether sending routine messages about meetings, events, payments and past-due notices or emergency alerts. About OnSolve OnSolve is a global provider of advanced critical event management capabilities that help organizations identify, respond and recover to achieve successful outcomes during a crisis. OnSolve sends over two billion notifications annually and has provided more than 60 years of proven support to both the public and private sectors. With OnSolve, customers have the ability to proactively keep everyone informed, instill confidence, foster teamwork, mitigate disruptions, improve operational outcomes, protect assets and save lives.

One Call Now Details
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Product Description

One Call Now's message notification service delivers automated phone calls, SMS text messages and emails within moments to any group, large or small

Seller Details
Seller
OnSolve
Year Founded
1998
HQ Location
Alpharetta, Georgia
Twitter
@OnSolve
651 Twitter followers
LinkedIn® Page
www.linkedin.com
464 employees on LinkedIn®
Phone
+1 (858) 724 1200
Sarah H.
SH
Overview Provided by:
Sarah Hechler
Senior Product Marketing Manager at OnSolve

Recent One Call Now Reviews

Ashby T.
AT
Ashby T.Small-Business (50 or fewer emp.)
5.0 out of 5
"OCN Has always been extremely beneficial in meeting our organization's communications needs."
The ability to immediately communicate urgent updates with our members.
Read more
Megan J.
MJ
Megan J.Small-Business (50 or fewer emp.)
3.5 out of 5
"One Call Now worked well for my agency."
One Call Now is very easy to use an the Customer Service is great.
Read more
JE
Joan E.Small-Business (50 or fewer emp.)
5.0 out of 5
"Getting the message out"
What I like the most about One Call Now is that you can review your message before sending it. That way, you can add or delete items to your messag...
Read more
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One Call Now Media

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58 One Call Now Reviews

4.4 out of 5
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58 One Call Now Reviews
4.4 out of 5
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One Call Now Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for One Call NowQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Shawn H.
SH
Senior Minister
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

I can reach over 120 members in less than 2 hours Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

Sometimes phone numbers do not get reached Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

Time used to contact members quickly is a blessing. With weather and Covid, mass communication is a necessity Review collected by and hosted on G2.com.

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Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

That a text, email and phone call can be done at the same time. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

How our data base and One Call Now can not communicate with each other. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

Getting messages to families quickly. Review collected by and hosted on G2.com.

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Verified User in Staffing and Recruiting
US
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

I like all the features; most importantly, it gives you the ability to go back and check your reports and remove employees who no longer work for our company. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

I don't have any dislikes at this time. At this time, everything that is supposed to work is working correctly. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

The problem I'm trying to resolve is reaching out to all of our staff to pick up extra shifts; so far, it is reaching all connected to this system; they only respond if they're interested in picking up extra shifts. Review collected by and hosted on G2.com.

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Verified User in Education Management
AE
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

It is a straightforward system and easy to utilize. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

There is not much if anything that I dislike about the system. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

One problem being solved is that we're able to reach out to multiple individuals at one-time. The most significant benefit is that it can be accessed and used anywhere. Review collected by and hosted on G2.com.

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Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

The importing process for information is extremely user friendly and easy to do Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

I haven't yet run into an issue that has given me cause to dislike the service so far, though truthfully my utility in it has been quite limited so far Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

We are using One Call Now to send out alerts to ongoing issues in the area of our business that might make and impact on our current workforce and it is a necessary tool to use for maintaining a safe work environment. Review collected by and hosted on G2.com.

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Kamey V.
KV
Secretary
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

I like that I can go into one place and send a text, phone call, and an email at the same time. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

I don't have a place to contact people out of our work community. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

I can use it to contact everybody. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

Easy access to family and staff all in one call Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

The recording feature for a message is only 60 seconds Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

Getting messages out quickly to staff and residents. Benefit is quick and easy access to messaging many people at once. Review collected by and hosted on G2.com.

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Verified User in Non-Profit Organization Management
UN
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

The availabilty of reaching Ministries simultaneously. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

It times out too quickly once you log on. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

No problems to be solved at this point. The storage of emails sent. Review collected by and hosted on G2.com.

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Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

The most helpful thing is being able to schedule when and whom you want to send messages to as well as how. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

I would like to be able to send longer text messages. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

We can free up time by allowing One Call to send out essential messages to our tenants, which allows staff to be more productive and free up that time calling individual tenants. Review collected by and hosted on G2.com.

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Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

Being able to separate the residents by floor, building, stack number has been a huge help Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

I dislike some of the features feel clunky, I feel lieki have to keep clicking through to get to where I am trying to go Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

We are able to communicate with different groups of residents, all residents, quickly. It takes the thinking out of mass communication Review collected by and hosted on G2.com.

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One Call Now