One Call Now
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One Call Now
By OnSolve
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4.4 out of 5 stars
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One Call Now Reviews & Product Details - Page 3

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One Call Now Overview

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What is One Call Now?

One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email to groups—all through a simple click or call. When you need to get the word out quickly—regarding severe weather, utility outages, school closures and more—One Call Now makes it easy to create and send alerts from anywhere. Deliver the right information to the right people by segmenting groups and targeting your messages, whether sending routine messages about meetings, events, payments and past-due notices or emergency alerts. About OnSolve OnSolve is a global provider of advanced critical event management capabilities that help organizations identify, respond and recover to achieve successful outcomes during a crisis. OnSolve sends over two billion notifications annually and has provided more than 60 years of proven support to both the public and private sectors. With OnSolve, customers have the ability to proactively keep everyone informed, instill confidence, foster teamwork, mitigate disruptions, improve operational outcomes, protect assets and save lives.

One Call Now Details
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Product Description

One Call Now's message notification service delivers automated phone calls, SMS text messages and emails within moments to any group, large or small

Seller Details
Seller
OnSolve
Year Founded
1998
HQ Location
Alpharetta, Georgia
Twitter
@OnSolve
651 Twitter followers
LinkedIn® Page
www.linkedin.com
464 employees on LinkedIn®
Phone
+1 (858) 724 1200
Sarah H.
SH
Overview Provided by:
Sarah Hechler
Senior Product Marketing Manager at OnSolve

Recent One Call Now Reviews

Ashby T.
AT
Ashby T.Small-Business (50 or fewer emp.)
5.0 out of 5
"OCN Has always been extremely beneficial in meeting our organization's communications needs."
The ability to immediately communicate urgent updates with our members.
Read more
Megan J.
MJ
Megan J.Small-Business (50 or fewer emp.)
3.5 out of 5
"One Call Now worked well for my agency."
One Call Now is very easy to use an the Customer Service is great.
Read more
JE
Joan E.Small-Business (50 or fewer emp.)
5.0 out of 5
"Getting the message out"
What I like the most about One Call Now is that you can review your message before sending it. That way, you can add or delete items to your messag...
Read more
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58 One Call Now Reviews

4.4 out of 5
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58 One Call Now Reviews
4.4 out of 5
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One Call Now Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for One Call NowQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

Multiple options for sending out communications to families/people who need to hear about what is happening at our sites. Phone/Cell/Email/Text - and a way for them to opt out. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

The website design is pretty clunky. I'd prefer it to be a bit more intuitive. But mostly it all works for what we need. We luckily don't use the system that often...mainly for weather emergencies Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

We use the system to communicate with families so its been great when we have bad weather or a leak or problem that we need to communicate the emergency issue using many communication forms. Review collected by and hosted on G2.com.

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CM
Property Manager. CAM
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

It is so easy to use, and you can really customize the information you want included. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

I would like it to be easier to delete a scheduled alert. Review collected by and hosted on G2.com.

Recommendations to others considering One Call Now:

Sign up! One Call Now is the best! Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

Relaying messages to a large group of people, being able to send messages only to specific sub groups or to the entire group. Review collected by and hosted on G2.com.

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Amy M.
AM
Office Manager
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

How easy it is to send a text, email or telephone message Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

It is sometimes difficult to get answers quickly when I want to try using a new part of the service that I've never used before. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

We have 342 homeowners who are part of our HOA that I am responsible for informing about different things in our facility. One Call Now has been a lifesaver! Review collected by and hosted on G2.com.

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Verified User in Religious Institutions
AR
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about One Call Now?

We are just starting to take advantage of the texting ability as a method to draw attention to our virtual auction. I also appreciate the ease of the voice messaging. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

I have not run an actual cost analysis but it does seem rather expensive. Review collected by and hosted on G2.com.

Recommendations to others considering One Call Now:

n/a Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

Since the pandemic, it is a great way so us to text-remind people within a few minutes of an upcoming program. Review collected by and hosted on G2.com.

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Verified User in Transportation/Trucking/Railroad
AT
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

The user interface is incredibly easy to work with and the report exports provide good detail. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

The only thing I could never quite figure out is the custom prompts. More of a time issue on my part! Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

We are using OneCallNow to alert customers of up coming services. This is saving our call center a LOT of time! Review collected by and hosted on G2.com.

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Debbie V.
DV
Office Admin Assistant
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

One Call is easy to use. Calls everyon in a matter of a few minutes. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

When the need rises to add for names to my calls takes to long. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

I am I am saving time. Each subgroup leader can use the program themselves with their own pin. Review collected by and hosted on G2.com.

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Verified User in Education Management
AE
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

It's user-friendly to set up and works well. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

I wish we had an easy way to integrate with our student information system. Review collected by and hosted on G2.com.

Recommendations to others considering One Call Now:

One Call Now is a simple, easy-to-use system to broadcast messages widely and quickly. It's there when we need it. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

We are able to send messages quickly to all or subgroups. This saves us from phone trees and allows us to quickly see who has received the messages we send. It is also great to use the text message feature. Review collected by and hosted on G2.com.

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MM
Director of Public Safety
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

The ease of being able to store the contact information in one location. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

Being able to have quick access to the system while an event is evolving. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

None. Being able to store canned events. Review collected by and hosted on G2.com.

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BP
S
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

The records it keeps for the message alerts Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

that it can't be used for a send and reply for text messaging Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

notifying drivers of cancelation without making phone calls to each one. Review collected by and hosted on G2.com.

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CS
g
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about One Call Now?

Easy to use within your site. quick response Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

we work 24/7 and at times your system was down and unable to use when needed. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

I used to call people in for overtime, and it took so much time to call each person. Now you send out a message with one hit of a button and it sends it to everyone on the list. Review collected by and hosted on G2.com.

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