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Onclusive Social Reviews & Product Details - Page 8

Onclusive Social Overview

What is Onclusive Social?

Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organizations make data-driven decisions that elevate their communications strategies and deliver measurable results, with unparalleled coverage across all major social networks, including LinkedIn and TikTok. Onclusive Social delivers the comprehensive social intelligence organizations need to drive business success. Our global presence and complete social media view enable teams to deeply understand brand conversations, analyze sentiment in real-time, and develop impactful strategies that set them apart from competitors. Learn more at https://onclusive.com/what-we-do/monitoring/social-listening/

Onclusive Social Details
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Product Description

Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organizations make data-driven decisions that elevate their communications strategies and deliver measurable results, with unparalleled coverage across all major social networks, including LinkedIn and TikTok. Onclusive Social delivers the comprehensive social intelligence organizations need to drive business success. Our global presence and complete social media view enable teams to deeply understand brand conversations, analyze sentiment in real-time, and develop impactful strategies that set them apart from competitors. Learn more at https://onclusive.com/what-we-do/monitoring/social-listening/


Seller Details
Year Founded
1998
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
170 employees on LinkedIn®
Phone
800-510-3790

Adriahnna C.
AC
Overview Provided by:

Recent Onclusive Social Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Great tool for mid-size and large companies"
- Ease of use and responsive customer support - A lot of features compared to competitors and satisfiying data coverage - Customizable email aler...
Marina F.
MF
Marina F.Mid-Market (51-1000 emp.)
2.0 out of 5
"Not good for PR metrics"
The ease to use platform and the customer support agent
Verified User
I
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Smooth working experience & well accommodated"
Very comprehensive insights & recommendations provided from Digimind team
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211 Onclusive Social Reviews

4.5 out of 5
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211 Onclusive Social Reviews
4.5 out of 5
211 Onclusive Social Reviews
4.5 out of 5

Onclusive Social Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Onclusive SocialQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Information Technology and Services
II
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Onclusive Social?

Addresses dedicated needs for CI content capture, organization, analysis and delivery. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

One of the more expensive solutions. Needs more integration with distribution channels like SFDC. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

Compare to other dedicated CI portal vendord like GSA, not social news tracking tools. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Digital Intelligence includes capabilities for mining competitor news, press, and product announcements from the web through public sources. Large corpus of registered content sources. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Onclusive Social?

Good social listening tool, and visualisations such as word cloud, top influencers, looking at emojis for Facebook. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Nothing, works well enough for me. Be even better if they could support foreign languages. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Mainly Social Listening and observing sentiments and conversations around the brand. Review collected by and hosted on G2.com.

Imane H.
IH
Product Marketing Field Manager
Computer Software
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Onclusive Social?

Digimind allowed us obtaining instantaneous, dynamic results allowing us to take real-time action.

Thanks to the insights derived from social networks, we were able to gain deep consumer insights, detect new trends, react faster and make better decisions for our brand. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Social data from the likes of Facebook can be quite limited

Sentiment function could be more accurate Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

Real experts on social media listening

Proactivity of the teams

Reactivity when starting to use the solution

Guidance throughout our experience with them Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Digimind is an amazing solution for monitoring our customers. It helps us gather real-time insights on what's being said about our brand from all across the web while allowing us to manage everything in their comprehensive platform.

From tracking web mentions, blogs, authors, Twitter and Facebook, Digimind provides an outlet to really understand what's being said about our brands and products. Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Onclusive Social?

Relatively easy to get to but difficult to navigate Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Only on trial but found navigation and obtaining information a challenge for those serving professional service industries Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Sales growth methods. Better shared experienced from those in providing professional services to senior executives have been useful, but sometimes challenging to determine which thoughts apply to various forms of business executives. Review collected by and hosted on G2.com.

Dov C.
DC
Associate Director, Digital Communications
Higher Education
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Onclusive Social?

Digimind has managed to create a product that is incredibly powerful and at the same time incredibly simple to use. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Digimind Social is extremely powerful as a monitoring tool, however we are looking forward to the time when it also integrates more comprehensive social media publishing tools and social media analytics. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Digimind Social has given us a huge amount of insight into the news and conversations happening around our brand. We are able to identify interactions across the web and social media which allows us to better engage with our audience. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Onclusive Social?

Easy data visualization and reporting. Powerful in distinguishing positive and negative sentiment on gathered mentions. Essential in retracing the reputational history of brands and people. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Limits to data gathering (depending on budget, of course).

If you can't gather a conguous ammount of data (i.e. if you are working on a niche, or in a limited area) it is not easy to get a realistic picture of the situation (influencers, sentiment, etc...) Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

The best benefit I experienced in using Digimind is the saved time for the activities of data gathering, and first-round analysis. Obviously it's a tool, and Analyst are still useful!

Digimind support team is great! Review collected by and hosted on G2.com.

Alan V.
AV
Head of Audience Development LATAM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Onclusive Social?

When you work with a social listening tool it could be difficult and in many times you will be lost in all the features that you have available to work.

When you use Digimind, all the things that you need are showed and distributed in 5 things: What, When, Where, Who and How. In every section you will find all that you need to know about a topic, and I love that each graphic is clickable, so you can go deeper as you want.

I think that the possibility to classify information gives you the opportunity to go from a general conversation to a particular one. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

They have a lot of opportunities in their reports section. I prefer to make my own report based on the data that Digimind shows me. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

Digimind gives you the things that you need to do social listening. In a few steps you can run a query and obtain data.

Also the Digimind's people always have the best attitude to help you. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

1. Brand reputation.

2. Digital crisis management.

3. Monitoring conversation and obtain user insights to generate content based on user needs.

3. Product reports: what the people say about one product? it is good or bad? how can we change that opinions? Review collected by and hosted on G2.com.

Giulio C.
GC
Direttore Generale
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Onclusive Social?

The flexibility to update and analyze keywords Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

The lack of profound personalization for the export in PowerPoint or Excel, too standard Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

I m reselling this solution to create customized reports for my client with Great success Review collected by and hosted on G2.com.

Verified User in Internet
II
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Onclusive Social?

I love the variety of visualizations to gain insights. The images and graphics are a nice addition to help understand trends. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Since there is so much information it did take a little while to navigate the site and find where everything is. Once you get over the learning curve it is easy to navigate. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

I help teams understand the impact of different campaigns and changes to our products. Review collected by and hosted on G2.com.

Nicolas B.
NB
Regional Digital Manager
Marketing and Advertising
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Onclusive Social?

The Digimind platform tracks both earned and owned media performances, it is tracking accurately the necessary data across various Social Media Platforms (Facebook, Twitter, Instagram, YouTube, Trip Advisor, Blogs, News Platforms, etc...), Digimind is capable to track conversations in many different languages, including languages that any other competitors don't support in the Southeast Asia region. Finally it is easy to use, has a simple user experience and allows deep diving analysis.

Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

The key to succeed, when using the Digimind, is the setup part. When first using the platform, it is necessary to have both an introduction, a tutorial as well as a technical support. However Digimind provides this support and helped me to become familiar with the tool in a short time spend. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

While other platforms succeed as well at tracking owned social media properties performances, Digimind presents a very competitive advantage when it comes to tracking earned conversations on social media and platforms such as Trip Advisor. Also Digimind provides deep dives analysis which other platform don't provide. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Thanks to Digimind, I have:

- monitored a possibleSocial Media crisis for one of our brands in India

- tracked conversation around a potential presidential candidate in the Philippines

- tracked Social Media performances for many brands before pitching for a business

- tracked our agency's performances during campaigns and generated insights

- tracked conversations around trends to define an overall country's sentiment on Social Media Review collected by and hosted on G2.com.