--- title: Onclusive Social Reviews meta_title: 'Onclusive Social Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 212 reviews by the users' company size, role or industry to find out how Onclusive Social works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 212 scale: '5' date_modified: '2026-08-04' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Onclusive Social Reviews **Vendor:** Onclusive **Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Average Rating:** 4.5/5.0 **Total Reviews:** 212 ## About Onclusive Social Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organizations make data-driven decisions that elevate their communications strategies and deliver measurable results, with unparalleled coverage across all major social networks, including LinkedIn and TikTok. Onclusive Social delivers the comprehensive social intelligence organizations need to drive business success. Our global presence and complete social media view enable teams to deeply understand brand conversations, analyze sentiment in real-time, and develop impactful strategies that set them apart from competitors. Learn more at https://onclusive.com/what-we-do/monitoring/social-listening/ ## Onclusive Social Pros & Cons **What users like:** - Users find the **LinkedIn analytics** of Onclusive Social to be extremely helpful and beneficial for their needs. (1 reviews) - Users find the **LinkedIn analytics** of Onclusive Social to be extremely beneficial and insightful for their needs. (1 reviews) - Users find **LinkedIn analytics incredibly useful** , greatly enhancing their insights and understanding of social performance. (1 reviews) **What users dislike:** - Users find the **difficult learning** curve of Onclusive Social challenging, especially when setting up queries. (1 reviews) - Users find the **difficult setup** of Onclusive Social challenging, impacting their overall experience with the platform. (1 reviews) - Users find **difficult usability** with Onclusive Social, particularly struggling with setting up queries effectively. (1 reviews) - Users find the **lack of clarity** in Onclusive Social challenging, making setup and navigation cumbersome. (1 reviews) - Users find the **learning curve steep** , making it challenging to set up queries effectively on Onclusive Social. (1 reviews) ## Onclusive Social Reviews ### 1. Now I know what people really think about our brand **Rating:** 5.0/5.0 stars **Reviewed by:** Hervé L. | Responsable des achats et du marketing, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2016 **What do you like best about Onclusive Social?** Easy to analyze and benchmark an unlimited number of social accounts simultaneously with Digimind Social Analytics. Automatic distribution of results in reports with the company logos to different departments of your company. I like the modern interface, which is easy to read **What do you dislike about Onclusive Social?** Monitoring of Facebook pages is sometimes less effective than other channels It can take a longer time than usual if there is a lot of data **Recommendations to others considering Onclusive Social:** My favourite tool to save time on social media analytics and reporting **What problems is Onclusive Social solving and how is that benefiting you?** We have a better idea of our target audience and we are now able to respond quickly and with more efficiency to negative commets or questions. ### 2. Perfect easy tool for watching social networks **Rating:** 5.0/5.0 stars **Reviewed by:** Julia F. | Social Media Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2016 **What do you like best about Onclusive Social?** I like that it has an easy time saving set up and super user friendly. Really good, clear visuals for graphs for great reports which makes my life so much easier! The UX is really good and I could understand how to use it quite quickly. **What do you dislike about Onclusive Social?** There's hardly anything that I dislike - It has met my needs even though sometimes it's a bit slow until it loads but that's because of a lot of data... so I guess it's proof it's working :) **What problems is Onclusive Social solving and how is that benefiting you?** Getting to know where to target and what is always important. This way we know what our audience is and what best to market to the audience. ### 3. MAKING SOCIAL DRIVE YOUR BUSINESS **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela Z. | Banca Empresas, Investment Banking, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2016 **What do you like best about Onclusive Social?** The ability to build reports in only a few minutes and share key information on campaign performance with my team and other departments in the company. **What do you dislike about Onclusive Social?** Nothing really so far. We just started using it and everything seems to work fine. **What problems is Onclusive Social solving and how is that benefiting you?** We use it for reputation crisis monitoring and picking up key trend topics to engage our audiences. ### 4. Digimind, a perfect tool for studying social networks! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2016 **What do you like best about Onclusive Social?** Digimind is an intuitive, simple, and intelligent tool. Perfect for creating reports and analyses, the simple setup saves time. Finally, everything is very aesthetically pleasing, which makes the reports very easy to interpret. **What do you dislike about Onclusive Social?** The data loading time, which is sometimes a bit long, as well as the quantity of this data. It's sometimes complicated to choose among this data in order to make a decision! **What problems is Onclusive Social solving and how is that benefiting you?** I have a better idea of the target audience and my customer service has greatly improved as a result. Indeed, we respond much more effectively to the requests, criticisms, and grievances of our customers. ### 5. The best social media monitoring software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2016 **What do you like best about Onclusive Social?** Digimind Social provides a detailed overview of your brand with accurate insights about them. It is easy to use with useful features and allows to create comprehensive analysis. The performance of the software is exceptional. **What do you dislike about Onclusive Social?** It will take a long time for you to complete the process for the initial set up because it will still collect data for about a day or two. **What problems is Onclusive Social solving and how is that benefiting you?** We use Digimind social to identify key opinion leaders, on specific topics and for multiple campaigns. It also help us to measure our interaction rate with them. ### 6. Digimind, an essential tool for succeeding on social media! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2016 **What do you like best about Onclusive Social?** Its accessibility and ease of use make it a valuable monitoring tool for listening to all online and social media conversations about our brand and our consumers' feelings. **What do you dislike about Onclusive Social?** The processing of data to meet the needs of a majority of business sectors is complex. However, we can rely on the expertise of Digimind consultants to help us make the best decision after studying the charts. **Recommendations to others considering Onclusive Social:** I recommend using this software because, in addition to being intuitive and effective in its primary functions (data analysis and report creation), its aesthetics and design make it very pleasant to use, unlike some tools. **What problems is Onclusive Social solving and how is that benefiting you?** Customer satisfaction is paramount for our company. Thanks to Digimind, we now know what consumers think. We are also able to respond quickly to their comments, complaints, and questions. ### 7. Super easy mechanism to monitor my social networks ! **Rating:** 5.0/5.0 stars **Reviewed by:** Astrid B. | Bar Attendant, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2016 **What do you like best about Onclusive Social?** Its super easy to use, even for those who aren't tech-savy! Even the visuals and the reports ... so easy that you enjoy doing them ! **What do you dislike about Onclusive Social?** When there is a lot of data, it sometimes takes some time to load. But this is understandable! **Recommendations to others considering Onclusive Social:** to follow our campaign success **What problems is Onclusive Social solving and how is that benefiting you?** What I like most about it is that it shows the real performance of what's happening on social networks and not with just likes and clicks but also how people are reacting to your content, posts and even the products and services!! ### 8. Fantastic product, amazing team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2016 **What do you like best about Onclusive Social?** Digimind social is a complete and fully featured social media listening software. It is easy to use and to setup . They have designed a very good user interface which makes navigating through features so sleek and easy. The support team is second to none, very reactive and is always here when I need help. **What do you dislike about Onclusive Social?** I think the sentiment analysis could be improved, but this is not something which can be considered as a major issue as this is a common weakness in all others social listening software (Sysomos, Radian6, ...) I've used in the past. **What problems is Onclusive Social solving and how is that benefiting you?** I use it for brand positioning, and measuring brand awareness. ### 9. Digimind, or how to study social networks super easily! **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel F. | As du Marketing, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2016 **What do you like best about Onclusive Social?** Simplicity and ease of use thanks to a super intuitive platform. **What do you dislike about Onclusive Social?** It is sometimes a bit tricky to create dashboards that meet the needs of all sectors, but we can still get help from the Digimind teams. **Recommendations to others considering Onclusive Social:** Without a doubt: the interface! Intuitive and pleasant to use, which is not always the case. It's not often talked about, but it makes daily work so much easier! **What problems is Onclusive Social solving and how is that benefiting you?** It's much easier to measure the engagement of our content and publications, and we no longer need to do it network by network! ### 10. A Quality Service **Rating:** 4.0/5.0 stars **Reviewed by:** Michela C. | Content Editor, Newspapers, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2016 **What do you like best about Onclusive Social?** What we like about Social Digimind is: 1) The possibility to hear the voice of the network and identify influencers 2) The usage of dashboard to groupe data and realize benchmark with similar corporates 3) The possibility to create report **What do you dislike about Onclusive Social?** In my opinion, the evaluation of brand sentiment should be improved because in this moment it’s not precise and it is done manually. **What problems is Onclusive Social solving and how is that benefiting you?** We increased the interaction with our community, creating engagement with the users, we monitorated the brand reputation in the network and we identified the authoritative sources. ### 11. Digimind Social **Rating:** 5.0/5.0 stars **Reviewed by:** Véronique G. | Account Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2016 **What do you like best about Onclusive Social?** We found this tool very easy to use, it helps us to do the reporting, analyses and also we have good feedback from our product. The social network is now easy to visualize **What do you dislike about Onclusive Social?** Sometimes it is very long to download all the data The tool is so powerfull that sometimes we did not know which KPI's choose for analysis **What problems is Onclusive Social solving and how is that benefiting you?** Better knowledge of the market we need to focus on We have a goog optimization of our new campaign Also we have improve our customer satisafaction. ### 12. Easy quick tool to monitor your online reputation **Rating:** 5.0/5.0 stars **Reviewed by:** James B. | Digital Marketing Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2015 **What do you like best about Onclusive Social?** Very impressed with how quick the results come out, that along with the fact that you can have them in real time will definitely help you have control over any online reputation crisis that might come out. The product provides a streamlined, time efficient process to search, monitor and analyse market and competitive intelligence information. It scans the web and social media to provide and display information, but also helps to translate that data into meaningful content in a context that is visually pleasing. **What do you dislike about Onclusive Social?** I prefer that some features can be implementedin the future so the sentiment analysis can be accurate. **Recommendations to others considering Onclusive Social:** I have to say it’s more affordable and efficient than many other similar tools in the market. **What problems is Onclusive Social solving and how is that benefiting you?** I wanted to use one tool that allows me to make a complete analysis about our presence in social media and to have the control over our online presence in order to, for instance, avoid an online reputation crisis. ### 13. Bringing social intelligence to your business **Rating:** 5.0/5.0 stars **Reviewed by:** Jean C. | Structural Engineer, Oil & Energy, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2016 **What do you like best about Onclusive Social?** The analytics part, to make sure I can measure the social engagement of each brand. Also, the influencers map is very useful to understant how each key player is in relation to others. **What do you dislike about Onclusive Social?** The comparison option can take long when comparing many aspects at the same time. **Recommendations to others considering Onclusive Social:** You can always dig more into it with the help of their consultation services so you get the best out of the tool. **What problems is Onclusive Social solving and how is that benefiting you?** For reputation and crisis management, as well as to measure ROI social media. ### 14. Versatility and sser-friendly interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2015 **What do you like best about Onclusive Social?** Versatility in data collection and presentation, and can be easily customised into standard reports. The power lies in the hands of users minus the complexity. **What do you dislike about Onclusive Social?** Not all mentions can be picked up, especially due to geographical limitations. Without setting rules, mentions picked up cannot be manually classified by countries. Minor lag time in loading. **Recommendations to others considering Onclusive Social:** User-friendly, receptive to innovation and timely support. One of the most robust and value-for-money tools out there in the market. **What problems is Onclusive Social solving and how is that benefiting you?** As a consultancy that manages social media crisis, digital intelligence is critical to early crisis detection and crisis mitigation. It is reliable in giving us invaluable insights on the crisis velocity, crisis origins, the advocates (and detractors), and how to best contain it. ### 15. Great social media listening tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2016 **What do you like best about Onclusive Social?** Customization. I 've been able to create all types of dashboards based on my business needs. **What do you dislike about Onclusive Social?** Can take some time to ramp up the team to perform complex analysis. But Digimind has been really great in training them. **What problems is Onclusive Social solving and how is that benefiting you?** - Have a global overview of our digital footprints. - Identify key information on social we can route to different teams - Identify our strengths and weaknesses online to drive more revenue from social ### 16. Social Media Specialist who're using tool for 1 and half year **Rating:** 3.0/5.0 stars **Reviewed by:** Shinnasin K. | Senior Social Media Specialist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2016 **What do you like best about Onclusive Social?** Compatibility with Thais language but not accurate. **What do you dislike about Onclusive Social?** Missing some data from FB. Sometimes miss very important data. **What problems is Onclusive Social solving and how is that benefiting you?** Brand social expansion, we easily see the missing expansion and where do we need to engage. ### 17. It quickly became a critical part of our marketing strategy **Rating:** 5.0/5.0 stars **Reviewed by:** Arnaud G. | Co-Founder & COO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2016 **What do you like best about Onclusive Social?** I am able to create personalized dashboards to monitor my key metrics and insights. It saves me a lot of time. **What do you dislike about Onclusive Social?** It is easy to use but I had to invest some time to know how to use it. Well worth it now. Maybe more training videos would be helpful. **Recommendations to others considering Onclusive Social:** Definitely worth trying. **What problems is Onclusive Social solving and how is that benefiting you?** Track trends and insights within our customer and prospects. We are a small company, it is helpful when we don't have a big marketing budget. ### 18. User-friendly monitoring tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2016 **What do you like best about Onclusive Social?** The reporting feature is very handy, and it's easy to export your findings. I also like the influencer network, which gives a nice visual overview of how people are interacting with each other on Twitter. **What do you dislike about Onclusive Social?** I would like to see an update to monitor paid vs organic campaigns **Recommendations to others considering Onclusive Social:** Definitely ask for a personalized trial, so you can see what kinds of useful data you'll be pulling specifically in your industry. Also, work with a consultant to get your queries optimized to filter noise and get the best results. **What problems is Onclusive Social solving and how is that benefiting you?** Getting an industry overview - I've seen how sentiment varies across the queries, which is very useful in assessing overall image. ### 19. Digimind is a simple tool for analyzing and listening on social networks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2016 **What do you like best about Onclusive Social?** A powerful and easy-to-use monitoring tool to observe and analyze all online and social media conversations about our brand or our competitors. **What do you dislike about Onclusive Social?** There is an enormous amount of data, so it may take some time, but this time can be used to get organized. **Recommendations to others considering Onclusive Social:** Take the time to properly configure the tool to ensure maximum benefit and use the support service if you have a problem, it's better to solve it directly. **What problems is Onclusive Social solving and how is that benefiting you?** We now know what consumers really think, so we can know which market(s) to focus on and improve our customer service. ### 20. A simple tool to visualize social networks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2016 **What do you like best about Onclusive Social?** A modern and simple configuration for saving time, and an interface easy to read! It is a powerful monitoring tool for listening to all the conversations online and on social networks about our brand or our competitors. It follows both earned and owned media, and delivers reports and interactive graphics. **What do you dislike about Onclusive Social?** Sentiment analysis can be a bit tricky, but it is constantly improving to better use **Recommendations to others considering Onclusive Social:** This is a musthave for SMBs as for multinationals who take seriously the commitment in social and public relations networks. This is necessary for an effective business strategy! **What problems is Onclusive Social solving and how is that benefiting you?** We have a better appreciation of online engagement and real impacts of our content and publications. ### 21. A good Social Media Monitoring tool, studying social networks is now simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2016 **What do you like best about Onclusive Social?** Simple and easy to use thanks to an intuitive platform, it is possible to create dashboards and thus avoid doing the same searches multiple times. You will appreciate the ease with which one can create visuals and reports. **What do you dislike about Onclusive Social?** Depending on the volume of data processed, loading all the data may take a little time. **Recommendations to others considering Onclusive Social:** Take the time to properly configure the tool to ensure better productivity and performance. **What problems is Onclusive Social solving and how is that benefiting you?** Before, we could look at all our social networks one by one, but now we are able to monitor them all at the same time and in the same place. ### 22. Title : Powerful tool, essential for our day-to-day social marketing activities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2016 **What do you like best about Onclusive Social?** I love the user interface, simple yet very powerful for deep dive analysis. Digimind clearly answers the questions I’m interested in: the what, where, when, who and how of my brand’s mentions. **What do you dislike about Onclusive Social?** The tool is very comprehensive, understanding what and where to look at the beginning can be challenging but the training team is very reactive and helped me build the dashboards I needed to succeed. **Recommendations to others considering Onclusive Social:** The customer success team is very reactive and helpful, I would recommend this option. **What problems is Onclusive Social solving and how is that benefiting you?** Understand consumer behaviour on different social channels, different countries Know where to focus our marketing efforts Understand how our brand ambassadors interact with each other ### 23. A simple and practical tool to evaluate your e-reputation! **Rating:** 5.0/5.0 stars **Reviewed by:** Sladjana D. | Stagiaire Rédactrice et Community Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2016 **What do you like best about Onclusive Social?** A good tool ergonomics, its simplicity that allows us to save time and evaluate our e-reputation thanks to very comprehensive reports. **What do you dislike about Onclusive Social?** The fact of having to wait 24 hours before the software collects all the necessary data. **Recommendations to others considering Onclusive Social:** It's the "must-have" for a company that wants to improve its business strategy. **What problems is Onclusive Social solving and how is that benefiting you?** We now know what our consumers expect, and thanks to that, we can better adapt. ### 24. Great for Social Media Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2016 **What do you like best about Onclusive Social?** The sentiment analysis and the influencers dashboard are a must-have for any business willing to properly monitor its brand image on the social networks and Digimind does a great job with those 2! **What do you dislike about Onclusive Social?** There is so many different data available that it might be difficult to know which ones to focus on **Recommendations to others considering Onclusive Social:** Make sure to liaise with the Digimind consultant in order to ensure that the integration is complete to get the best out of the solution. **What problems is Onclusive Social solving and how is that benefiting you?** I try to have a better knowledge of my target audience behavior, their feeling about our services and how to best address my marketing efforts to target it. ### 25. Easy experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2016 **What do you like best about Onclusive Social?** - Dashboard customization - Easy set up - Relationship with the team - Number of sources **What do you dislike about Onclusive Social?** There is so many things we could do, sometimes it's hard to structure the analysis. In the same way, difficult to choose the graph. **Recommendations to others considering Onclusive Social:** It's a serious company. The software is really powerful. **What problems is Onclusive Social solving and how is that benefiting you?** We listen everywhere what people says, not only twitter and Facebook. Now we're sure that we don't miss some comments of customers. ### 26. A useful tool to seek out the customer needs **Rating:** 5.0/5.0 stars **Reviewed by:** Frédéric U. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2016 **What do you like best about Onclusive Social?** Easy and practical, I can save a lot of time with it. An easy set up to save time. **What do you dislike about Onclusive Social?** The data loading is pretty slow sometimes. Too much data sometimes **What problems is Onclusive Social solving and how is that benefiting you?** We got a better about idea about the customer that we target. It's helpful to choose and focus on the good market We can handle quickly and easily the unsatisfied customer ### 27. Studying social networks is now easy **Rating:** 5.0/5.0 stars **Reviewed by:** Christophe C. | Owner, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2016 **What do you like best about Onclusive Social?** It is a powerful monitoring tool to listen to all online and social media conversations about our brand or our competitors. **What do you dislike about Onclusive Social?** The tool is very powerful, it is difficult to choose which KPIs are the most important for the analyses. **What problems is Onclusive Social solving and how is that benefiting you?** It's a must-have for SMEs as well as multinationals that take social media engagement and public relations seriously. ### 28. Simple and effective tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Arnaud C. | Télémarketeur, International Trade and Development, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2016 **What do you like best about Onclusive Social?** Easy to set up and simple to use. Dashboards that provide an overall view. Handy charts for reports. **What do you dislike about Onclusive Social?** A lot of data to interpret. Time to collect the data. **Recommendations to others considering Onclusive Social:** Take the time to properly configure the tool. Do not hesitate to contact support if needed. **What problems is Onclusive Social solving and how is that benefiting you?** Best strategy on social media. Better feedback and responsiveness to negative comments. ### 29. Measure and evaluate your digital marketing campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2016 **What do you like best about Onclusive Social?** Simple to use tool, rather intuitive in its understanding and use. Modern and easy to interpret. Possibility to create automatic updates of your dashboards. **What do you dislike about Onclusive Social?** Creating dashboards is sometimes complex, and it is necessary to call on the consultants from Digimind. Fortunately, they are quite available and competent. **What problems is Onclusive Social solving and how is that benefiting you?** This tool is multi-tasking, for example, you can study what consumers think of your brand by observing social networks one by one. You will be able to improve your customer service or evaluate the impacts of your digital strategy. ### 30. A simple and effective tool to visualize social networks **Rating:** 5.0/5.0 stars **Reviewed by:** Antoine D. | Directeur de projets / Chargé de développement, Civil Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2016 **What do you like best about Onclusive Social?** The possibility of creating dashboards to avoid performing the same searches multiple times **What do you dislike about Onclusive Social?** Not knowing what decisions to make after studying all the charts, there is too much data! **What problems is Onclusive Social solving and how is that benefiting you?** It's a must-have for SMEs as well as multinationals that take social media engagement and public relations seriously. ### 31. I finally know how people see my brand! **Rating:** 5.0/5.0 stars **Reviewed by:** Harmonie H. | Assistante de direction / de production, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2016 **What do you like best about Onclusive Social?** a top monitoring tool, I was able to discover all the conversations that were made about my brand via social networks and I finally have feedback on the brand image I project **What do you dislike about Onclusive Social?** nothing to say, possibly the loading time which is a bit long **What problems is Onclusive Social solving and how is that benefiting you?** I know what my clients think ### 32. Digimind Social Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2016 **What do you like best about Onclusive Social?** It's easy to set up and use, and I find the ability to input multiple keywords or filter noise under individual queries helpful. Also really like the alert system and ability to download reports direct from dashboard. **What do you dislike about Onclusive Social?** Not as easy to get customized templates to go live. **Recommendations to others considering Onclusive Social:** It's value for money. **What problems is Onclusive Social solving and how is that benefiting you?** Helping client to monitor what's being said about their brand online as they expand into local markets. Digimind has helped me get news faster, and flag potentially negative posts to client for their action. ### 33. Smart social media monitoring software **Rating:** 4.5/5.0 stars **Reviewed by:** Faiçal B. | VP of Bugs Delivery, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2015 **What do you like best about Onclusive Social?** This tool is such great when it comes to measure the performance of your own content, analyze and benchmark social platforms simultaneously; but most engage with your communities. Digimind Social lets you manage and act on social intelligence data with the integration of Digimind streams into the Hootsuite dashboard. I can Create dazzling reports in seconds in a variety of pre-designed templates or in my own customized version. **What do you dislike about Onclusive Social?** N/A The consulting team provides us all assistance required so many times. **Recommendations to others considering Onclusive Social:** Digimind Social is pulling more data than most other platforms at the moment. **What problems is Onclusive Social solving and how is that benefiting you?** Digimind Social allows us to listen to what people are saying about services, see the conversations that matter most in real-time, across millions of online sources, in order to gain valuable insights to drive and improve our marketing strategy. It becomes easy to understand our online reputation at this moment; we follow in real-time what our customers want to know about us and those of our competitors, or any subjects that interest us. ### 34. Deliver results faster and get better coverage of social media platforms **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2015 **What do you like best about Onclusive Social?** The interface is user friendly, easy and quick to use. One of many advantages that I figure out is the flexibility to make changes by yourself, no need to pay each time you want to add a topic when other plateforms can charge you extra. The consulting team will help you configure things and reach advanced usage of the platform. Digimind Social allows me to monitor everything in one tool at the same time and customize my reports. I can create as many folders and topics as I need, share dashboards with people easily or automate the sending of newsletters. **What do you dislike about Onclusive Social?** It's very powerful tool in terms of real time data, but the workflow can be sometimes complicated and huge to develop to a simple dashboard, but there's always an assistance for you to manage all the features. **Recommendations to others considering Onclusive Social:** I have to say Digimind is a fantastic company with a great service to to boost your competitive intelligence ! **What problems is Onclusive Social solving and how is that benefiting you?** We are very concerned by consumers expectations, as a first instinct, they turn to the Internet to discuss brands and find information, leaving behind a trail of data across the web. We base our communications on information delivered by Digimind Social to understand behaviors, identify sales opportunities, questions or complaints; and manage crises as they unfold. Social platforms are constantly changing nowadays; we must work with a tool that can incorpore all of them and give an accurate perception of what happening around us. ### 35. User of digimind for social listening **Rating:** 3.5/5.0 stars **Reviewed by:** Gabriel K. | Consultant, Public Relations and Communications, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2016 **What do you like best about Onclusive Social?** how easy it is to use, its user friendly interface and its quick turnaround **What do you dislike about Onclusive Social?** still can't fully track facebook, but that's just like any other platform. it would be great to get keyword searches from social media **What problems is Onclusive Social solving and how is that benefiting you?** we get social listening from the ground in real time. ### 36. Solid product, easy to use and stands above a lot of social media monitoring tools. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2015 **What do you like best about Onclusive Social?** I like the fact that Digimind Social enables around the world to instantly understand our online presence and competitive standing, and use these insights to inform marketing, communications and audience engagement strategies. Digimind Social incorporates data from both social platforms and search engines giving us a more complete picture of their digital footprints. Digimind is currently stronger in the area of data visualisation. **What do you dislike about Onclusive Social?** Perhaps, at first sight, the top reputation is a too complicated to be understand, hope they will figure out some features to simplify the process for users, not most of them are familiar with it. **Recommendations to others considering Onclusive Social:** The product provides a streamlined, time efficient process to search, monitor, manage, analyse and disseminate market and competitive intelligence information. **What problems is Onclusive Social solving and how is that benefiting you?** Most of social listening platforms scans the world of the web to provide and display information, but Digimind social helps to translate that secondary data into meaningful content in a visually pleasing context. I can rely on this informtion in real time data to make decisions about our strategy and when it comes to crisis communication with our online audience. ### 37. Great choice for social listening **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2015 **What do you like best about Onclusive Social?** The tool offers great insights to be integrated into strategic thinking. One important pre-requisite when you're aiming to do social listening is to have a clear understanding of company reputation and Digimind Social is more effective to bring value around performing competitive and industry analyses. In some cases, Digimind Social report can replace any market research. I have seen many different tools, this one has a very nice dashboard and the sentiment analysis is better along with a very easy navigation. Top Reputation is another great feature that allows you to know what online audiences are looking for, identify issues and adapt your campaigns to match consumers needs. **What do you dislike about Onclusive Social?** I think the sentiment analysis is a tricky task for any tool on the market, while Digimind social is much better but still hope they keep developing its capabilities. **Recommendations to others considering Onclusive Social:** Digimind Social enables you to: Be alerted about all changes in your industry Collaborate and share with your team Visualize trends and impactful events Boost your intelligence and get results faster **What problems is Onclusive Social solving and how is that benefiting you?** I am very satisfied by the flexibility that Digimind Social offers for my purposes; proved to be a solid tool that effectively show users the value of social media listening; requires little time and training to get started. I can monitor changes to any online source, analyse unlimited sources of data and have in real time a comprehensive view of what happenning and quickly shares results with any area of concern. ### 38. The best tool for social listening and e-reputation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2016 **What do you like best about Onclusive Social?** You can not only keep track of the brand's online reputation and everything that is going on in social media around your brand, but also understand key concepts and topics of interest. The filtering of information on classification lists make all the big data so easy to visualize. **What do you dislike about Onclusive Social?** There are no weaknesses that I experienced so far. **Recommendations to others considering Onclusive Social:** Make sure the keywords you are using are relevant and constantly review the queries you have put in to make sure you are getting the right data. **What problems is Onclusive Social solving and how is that benefiting you?** E-reputation and social listening for social media campaigns. ### 39. A high-level social monitoring tool **Rating:** 5.0/5.0 stars **Reviewed by:** Christophe T. | Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2016 **What do you like best about Onclusive Social?** Comprehensive monitoring tool with effective data collection from discussion forums. The data restitution graphs are very advanced. **What do you dislike about Onclusive Social?** The overall design of the software could be improved **What problems is Onclusive Social solving and how is that benefiting you?** Use the tool for e-reputation audit phases and also for daily monitoring within the framework of customer relationship 2.0 ### 40. Easy to use tool for monitoring all things social **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2016 **What do you like best about Onclusive Social?** I find the integration with other tools very usefull. For example, with Zendesk you can easily assign tickets and really provide a connected follow up to customers. It is very user-friendly, which is important when many people in our team use it. Also, graphics and visuals are great for reporting. **What do you dislike about Onclusive Social?** The analytics section takes long sometimes and presents bugs when too much data loads. **Recommendations to others considering Onclusive Social:** You can rely a lot on their service team for any extra analysis or special reports you may need to do **What problems is Onclusive Social solving and how is that benefiting you?** Benchmarking of key competitors. ### 41. The best Social Media Monitoring tool on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2016 **What do you like best about Onclusive Social?** UI/UX is excellent. The interactive boards and the reports are really well detailled and gather all the info I need. It's beautiful and easy to use. **What do you dislike about Onclusive Social?** There is a lot of data so you will need time to figure out what is really important for you and what is not. **Recommendations to others considering Onclusive Social:** Spend some additional time in the software to understand everything. There is a lot of data and features. **What problems is Onclusive Social solving and how is that benefiting you?** We know our clients better than ever. It helps us to make decisions on daily basis. ### 42. Amazing innovative tool for social media **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Project Manager, Management Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2015 **What do you like best about Onclusive Social?** Digimind's Social Listening platform has improved my social listening capabilities and provided me better reporting. It's a good addition in order to optimize marketing campaigns through ranking system for influencers, sentiment analysis, prevention of any digital identity crisis, generating all kinds of reports. **What do you dislike about Onclusive Social?** It's the first time that I used this kind orf platforms, so my first impression was too much content to analyze ! It's hard to select the information that matter. I rather prefer more features to be implemented in the future to simplify reporting and show what's important to treat. **Recommendations to others considering Onclusive Social:** The most user-friendly, efficient tool and can save you a lot of time on your social listening. **What problems is Onclusive Social solving and how is that benefiting you?** We needed to better monitor and integrate social media as part of our marketing plan. If we made efforts in social media, we must mesure influence, be able to speculate trends and be ready for any changement. It's important today to control our digital communication and use the most efficient tool to improve it. ### 43. Easy tool to watch social networks **Rating:** 5.0/5.0 stars **Reviewed by:** Abbie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2016 **What do you like best about Onclusive Social?** Aesthetically pleasing graphs and images, making reporting easy **What do you dislike about Onclusive Social?** Monitoring of Facebook pages is sometimes less effective than other channels **Recommendations to others considering Onclusive Social:** A must have for businesses big or small who take social media engagement or PR relations seriously **What problems is Onclusive Social solving and how is that benefiting you?** Influencing new campaigns with previous online success ### 44. Finally, a simple and comprehensive tool to know what consumers think of our brand **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2016 **What do you like best about Onclusive Social?** The use of the tool is very simple. The collected data is complete. A real time saver for the teams analyzing the gathered information. **What do you dislike about Onclusive Social?** The information is so rich that we don't have time to use it all. Apart from this point, which pertains to internal organization, everything is perfect and very clear. **What problems is Onclusive Social solving and how is that benefiting you?** In 2016, it is imperative to use a tool of this type. For optimal use, the initial settings can be long and tedious but they are very important for the future. ### 45. A great social media monitoring tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2016 **What do you like best about Onclusive Social?** I really find usefull the listening part of the software, you can search through millions of mentions about your brand, other brands and interesting topics for the business. The analytics section is also great for any community management work. It keeps track of everything in one same place. **What do you dislike about Onclusive Social?** The sentiment analysis needs some extra development **What problems is Onclusive Social solving and how is that benefiting you?** The classification lists keeps incoming data well organized and allows you to quickly view what is going on and understand data around your topics of interest. ### 46. Studying social networks is now easy **Rating:** 5.0/5.0 stars **Reviewed by:** Shan A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2016 **What do you like best about Onclusive Social?** An easy-to-use interface and aesthetic graphics **What do you dislike about Onclusive Social?** Too much data kills the data, because it needs to be analyzed afterwards. **What problems is Onclusive Social solving and how is that benefiting you?** We now know exactly what consumers think, which will allow us to improve our services. ### 47. Digimind is a tool that leads to success on social media! **Rating:** 5.0/5.0 stars **Reviewed by:** Clément M. | Sales Manager, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2016 **What do you like best about Onclusive Social?** True insights into the performance of our social networks **What do you dislike about Onclusive Social?** Creating dashboards that meet the needs of all business sectors is complex, but Digimind consultants are at our disposal for that. **What problems is Onclusive Social solving and how is that benefiting you?** We have a better idea of the audience we are targeting ### 48. Facilitate the study of social networks **Rating:** 4.0/5.0 stars **Reviewed by:** Quentin R. | Chef de projet Digital Junior , Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2016 **What do you like best about Onclusive Social?** A clear and practical tool for creating reports. Save time! **What do you dislike about Onclusive Social?** Too much data to cross-reference, which causes delays **What problems is Onclusive Social solving and how is that benefiting you?** Knowing what type of client we are addressing and their feedback experience ### 49. Capturing a wider view of social media **Rating:** 4.5/5.0 stars **Reviewed by:** Lilly K. | Brand Manager, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2015 **What do you like best about Onclusive Social?** Digimind Social really help me to analyse by creating and saving searches that can be used later. it also reduce risk by assessing what customers are looking for on the internet. It's important to know how they perceive our marketing campaigns, brand and products, what they rave or complain about in real time data. This tool also create visual reports directly from your dashboards. **What do you dislike about Onclusive Social?** Like any other tool the sentiment analysis can always be improved. **Recommendations to others considering Onclusive Social:** Dig deeper into social media monitoring with Digimind Social to quickly understand the first building blocks of your online reputation. **What problems is Onclusive Social solving and how is that benefiting you?** I'm using Digimind Social for affordable option to social media monitoring. The idea is I need a very splendid information about the social media and its effect on the present marketing scenario in order to have clear visibility and be able to measure the distance between our goals and achievements. ### 50. A very good social media monitoring tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2016 **What do you like best about Onclusive Social?** The easy to use features such as compare to really highlight insights. The interface is modern and clean. **What do you dislike about Onclusive Social?** Nothing I can comment on at this point in time. **Recommendations to others considering Onclusive Social:** Make sure you think well before you start a new topic. Define the criteria of the queries and keywords you will build to make site **What problems is Onclusive Social solving and how is that benefiting you?** Crisis management and reputation management. Also, to identify trends and innovation ideas for the sector. ## Onclusive Social Discussions - [What is Digimind Social used for?](https://www.g2.com/discussions/what-is-digimind-social-used-for) - [View Onclusive Social pricing details and edition comparison](https://www.g2.com/products/onclusive-social/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+00%3A47%3A12+-0500&secure%5Bsession_id%5D=c1b8f11e-00db-4d23-a984-50796857cb89&secure%5Btoken%5D=8095308829a1ced7ce19132b9957b368fef33d49d14a14670be6da8b906d4882&format=llm_user) ## Onclusive Social Features **** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis - Lead Attribution - Real-Time Analytics - Visual Analytics - Reporting/Analytics - Campaign Analytics - Keyword Tracking - Influencer Tracking - Activity Tracking - Engagement Tracking - Trend Analysis **Platform Basics** - Centralized Platform - Web Tracking - Activity Tracking - Keyword Tracking - Engagement Tracking **Data collection** - Natural Language Processing (NLP) - Data Sources - Custom Research Sources - Lead Enrichment - Advanced Data Collection **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis - Social Media Monitoring - Competitor Monitoring - Hashtag Tracking - Engagement Tracking - Activity Tracking - Influencer Tracking - Impact Measurement **Agentic AI - Competitive Intelligence** - Autonomous Task Execution **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integration - Social Media Integration **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label - Customizable Reports **Platform Data** - Product Details - Customer Feedback & Reviews - Channel Acquisition **Segment Trending** - Web - Social - Benchmarks - Finance **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **** - Negative Feedback Management - Dashboard - Audience Analytics - Multi-Account Management - API - Collaboration Tools - AI Copilot - Data Import/Export - Data Visualization - Audience Engagement - Content Publishing Options - Content Discovery - Generative AI - Performance Metrics - Natural Language Processing - Optical Character Recognition - Campaign Analytics - Multi-Language - Multi-Channel Data Collection - Reporting/Analytics - Audience Targeting - Commenting/Notes - Approval Process Control - Content Library - Reporting & Statistics - Social Promotion - Real-Time Analytics - Customer Engagement - Automated Publishing - Benchmarking - Boolean Search - Tagging - Visual Analytics - Access Controls/Permissions - Reputation Management - Social Listening - Social Advertising - Customizable Reports - Campaign Management - Content Management - Workflow Management **Platform Content ** - Battlecards **Analysis** - Custom Dashboards - Reports - Integrations **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **** - Generative AI - Benchmarking - Content Library - Charting - Dashboard - Multi-Channel Management - Dashboard Creation - AI Copilot - Automated Scheduling - Multi-Channel Data Collection - Activity Dashboard - Performance Metrics - Calendar Management - Commenting/Notes - Social Media Monitoring - Workflow Management - Post Scheduling - @mentions - Multi-Channel Marketing - Tagging - Data Import/Export - Data Visualization - Monitoring - Access Controls/Permissions - Competitor Monitoring - Search/Filter - Customizable Branding - Real-Time Data - Real-Time Monitoring - Social Promotion - Social Advertising - Content Management - Reporting & Statistics - Real-Time Reporting - Campaign Scheduling - Social Performance Management - Campaign Management - API **Platform Reporting** - Customizable Dashboard - Benchmark Reporting - Multiple Data Sources - Web Traffic Reporting **Platform** - Search - User, Role, And Access Management - Mobile User Support - Alerts - Collaboration - Compliance **** - Real-Time Data - Monitoring - Campaign Analytics - Customizable Reports - Customer Profiles - Campaign Management - Generative AI - Mobile Alerts - Trend Analysis - Data Visualization - Forecasting - Benchmarking - Search/Filter - AI Copilot - Customer Segmentation - Real Time Comparisons - Website Monitoring - Tagging - Data Import/Export - SEO Management - Performance Metrics - Reporting/Analytics - Social Media Integration - Third-Party Integrations - Competitive Analysis - Customizable Templates - API - Social Media Monitoring - Real-Time Analytics - Alerts/Notifications - Sentiment Analysis - Cost Analysis - Custom Pricing Rules - Discount Management - Profitability Analysis - Repricing engine - Scenario Planning - Dynamic Pricing - Strategic Planning - Multi-Currency - Market Data Analysis - Product Data Management - Pricing Analytics - Product Catalog - Promotions Management - Price List Management - Automatic Adjustments - Predictive Pricing Models - Competitor Monitoring **Agentic AI - Market Intelligence** - Cross-system Integration - Proactive Assistance ## Top Onclusive Social Alternatives - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,637 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) - 4.4/5.0 (709 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,803 reviews)