Onclusive Social Pros and Cons

What I enjoy most about Digimind is its ease of use and user-friendliness. Many other platforms that offer similar services to Digimind are much more complicated to navigate through. Additionally, I find that the statistics and data visualizations Digimind provides are eloquent and extremely comprehensive. I personally take advantage of the fact that I can make my searches so specific. Utilizing this platform has assisted me in providing my clients with informative reports and statistics. Review collected by and hosted on G2.com.

One thing I dislike about the platform is the difficulty in looking backward for information. Often times it would be helpful for me and my clients to be able to backtrack and review statistics and information that could be compared and contrasted with the current data. This issue could very well be a result of my own improper navigation of the platform. However, I still believe that being able to gather past statistics and visualizations would be incredibly helpful for my work. Review collected by and hosted on G2.com.

Digimind provides both positive and negative sentiment analysis, something very much used by us. The Key Concepts page is also another thing used by us, it helps get a better understanding of trends. Additionally, the geolocations is very useful, it gives you more information as to where a given topic or word is trending; obviously not all is able to be geolocated. Review collected by and hosted on G2.com.

The limited number of queries, it is a good tool that I would consider buying for personal use, but it is a bit pricey. It took me a while to figure out how to use the product, at first it is a bit complicated; I searched online for YouTube videos or manuals showing how to use it but found none. A colleague showed me how to use the product. Review collected by and hosted on G2.com.

Lot of features packed into one - news tracking, repository, flexible & wide range of boolean structure/rules to track free and paid sites. Easy to navigate and retrieve data Review collected by and hosted on G2.com.

Ability to store tracked data in table format (or) ability to download a csv option Review collected by and hosted on G2.com.

Digimind Social has a very nice interface, I really like the graphics and all the functions that can be used for any purpose, I love that Digimind offers so much information with one click. Review collected by and hosted on G2.com.

When using the tool for the first time, it is essential to have a good introduction, tutorials and good technical support. But thanks to its good support, it helped me to familiarize myself with the tool in a short time. Review collected by and hosted on G2.com.

it helps to keep us updated for new technologies and alert mails help to keep looking in daily updates and basically a knowledge bank for me being Designer I need to be know things and day to day changes and challenges happening in market also how our competitors are performing. How we are ahead in market!!

Rather than searching and waiting a month for tech copies , we get instant updated in one platform. Review collected by and hosted on G2.com.

I didn't find any disliking points as an existing user. Review collected by and hosted on G2.com.

The interface and the good articles already filtered so it's better than free tool like Google.

The tool is easy to use and user friendly on the smartphone.

We have a customized dashboard for Faurecia, so it feels like it's made for you. Review collected by and hosted on G2.com.

Would be nice to receive news on the smartphone, like pop up or notifications.

Would be also nice to receive red alert when something very urgent is popping up - like about competitions or a new product or a new patent. Review collected by and hosted on G2.com.

Best part about Digimind is how different publications are put together under one page for easy access. it has a large database for research. I use a lot of automobile related journals and newsletters that keep me updated and I find them all at one place. I like the ease with which I can share, print or translate informations with just a click. Filters make it more easy to search required information. Review collected by and hosted on G2.com.

Nothing particular to dislike. May be some improvements in user interference with images and bullets make it more interesting to use it on regular basis. More easy and not so confusing filters might help new users to search something online. A better reading mode in Digimind mobile application would be appreciated though. Review collected by and hosted on G2.com.

Topics are rich and diverse .

Easy to Navigate and to search .allot on the news and trends that help me understand the competitions

I am able to tailor topics and headlines to be emailed to me based on watch lists that I can quickly look at . especially if I just need a quick summary to help me analyze if the topic is relevant to what I should know or not . Review collected by and hosted on G2.com.

Some of the projects are in French and although they could be interesting I sometimes fail to understand some stuff.

sometimes some slow response .

Review collected by and hosted on G2.com.

The tool is super easy to use, with a fantastic support team + ready-made how to

It saves a lot of time, by adding our sources, keywords and the engine will do the rest

wide varieties of choices also for the news and analysis portlets

the self help is more than enough with excellent support team in case their help are needed

Also, the generic daily watchlist gives me a view of other projects that is setup on Digimind, many times i was able to capture a valuable information Review collected by and hosted on G2.com.

It would be great if we can add more newsletter templates, the current ones are a bit old

the alternative is to contact digimind support to create a customized template, but this will take time Review collected by and hosted on G2.com.

Their platform is simple. The layout is unique and everything is easy to find. Its not ugly, bulky and overwhelming like some of the competitors. Its seamless. The account team (at least my customer success manager, Tony Y.) was amazing. He was extremely hands on and always willing to answer any questions I had and updating me on any new features that roll out. Review collected by and hosted on G2.com.

A few pet peeves, when selecting date ranges and switching between different analytics the dates you selected to begin with reset. Occasionally, I have issues with mentions etc. but their support team is somewhat fast-moving on finding the solution or the issue. I hope one day their platform will support real-time responding for community management purposes. Review collected by and hosted on G2.com.