Onclusive Social Pros and Cons

Digimind has helped me and my colleagues with competitive intelligence in the Commercial vehicle exhaust after-treatment, battery and hydrogen technologies arena. It provides timely insight to industry happenings, trends, and start of the art ideas. Review collected by and hosted on G2.com.

Occasionally I would like to see additional detail on some of the published articles. Review collected by and hosted on G2.com.

Lots of functionalities - if you manage to understand the UI Review collected by and hosted on G2.com.

The user interface is the worst I have ever encountered in any platform. It seems patched together by different developers at different stages of development. Indeed, even the fonts and layout formats differ, sometimes on the same page (!) That in itself would not be a problem if it weren't for the fact that the user interface is absolutely horrendous. The menus and sub-menus are not aligned, meaning the user encounters different terms for the same functionalities. Some of the essential functions are hidden in obscure sub-menus and, worst of all, the overall setup is lacking a basic user friendliness. I'm amazed by the positive ratings from other users but perhaps I'm just a digital dinosaur. Having said that, I'm a frequent user of other business intelligence platforms and there is just no comparison. With regards to content, Digimind does seem to deliver but setting up the tool is, in my experience, really painful and frustrating. Review collected by and hosted on G2.com.

It is the most viable option to have many interests concerning the management of social networks; I can generate reports that are very productive through productivity. It is undoubtedly a very interactive software that helps preserve the great potential of technology in digital platforms. Review collected by and hosted on G2.com.

The program does not have excellent support like other software, they do not attend fast, and sincerely, it is necessary to make the process more effective. Review collected by and hosted on G2.com.

The ease of use once you understand the basics. Easy to set up searches also in complex form, validation and reporting and on top the import function of external information. Low input in manpower required to run a basic intelligence. Review collected by and hosted on G2.com.

Understanding the basic principle took me a bit, could be more logical than the project, agent, list nomenclature. Review collected by and hosted on G2.com.

The availability of the techique service !

No matter what is the question , what the issue you're meeting , the support is always reactive , and efficient . They help you understanding , what your mistake is and , how to avoid it in the future . It is like having , a constant formation and , everyday advice . Review collected by and hosted on G2.com.

The lack of personalized options in the dashboard or the mailing for instance. If you want a really personalized mailing, you just have to ask for it to the support service and it will be an extra cost of course. Same problem if you want to use your own font. I also met some issue to insert logos and pics in my footage. Review collected by and hosted on G2.com.

Is a friendly and totally intuitive software.

Is a very efficient tool to collect information on specific topics and also allows you to have a complete vision of the digital reputation of your company, since you can know information from social networks and digital media. Review collected by and hosted on G2.com.

The software has problems collecting information from LinkedIn, however it is a problem of the social network and not so much of the software.

On the other hand, it would be good if the software expand the information to make the influencers network, that not only be made by twitter information. Review collected by and hosted on G2.com.

Digimind helps to transform SMART to INTELLIGENCE, I appreciate their efforts. Convenient resources help in many ways. Thanks. Review collected by and hosted on G2.com.

Initially, it looks a little complicated by the terms used. Review collected by and hosted on G2.com.

It is a powerful monitoring tool to listen to all online conversations, it has a modern and simple setup to save time and an easy to read interface. The user interface is uncluttered and visually pleasing, where it is easy to navigate and understand. This tool is easy to use to monitor what people are saying about your brands and products. Review collected by and hosted on G2.com.

Digimind is the first service we use for online monitoring. That is why it is difficult to compare. However,not all mentions can be collected, especially due to geographic limitations. It may take some time to speed up your computer to perform complex analyzes. Also, the initial setup process takes some time to modify. Perhaps more training videos would be helpful. Review collected by and hosted on G2.com.

It is an important tool for any strategic decision we make in our business, I like that it has an easy configuration to save time and it is very easy to use. Digimind allowed us to obtain instant and dynamic results that allowed us to act in real time, it helps us to collect information in real time about what is being said about our brand throughout the web. Review collected by and hosted on G2.com.

The tool adds so much that you will spend a lot of time configuring and then discovering information that is not relevant to your organization. Also, among other things that I don't like about the platform is the difficulty of looking back for information, the limited number of queries. Every now and then, I have trouble with mentions. Review collected by and hosted on G2.com.

I like that it has an easy setup to save time and is very easy to use, it is easy to use with useful functions and it allows to create complete analyzes. The interface is extremely easy to interpret, the design is unique, and everything is easy to find. It is an important tool for any strategic decision we make in our business, the design is unique and everything is easy to find, the support team is second to none, very reactive and is always here when I need help. Review collected by and hosted on G2.com.

Some things that bother me, when selecting date ranges and switching between different analyzes, the dates you selected to start with the reset. However, Digimind provides this support and helped me to familiarize myself with the tool in a short time, also I don't like the platform is the difficulty of looking back for information. Review collected by and hosted on G2.com.