Onboard by HR Cloud Reviews & Product Details - Page 7

Great features such as the form builder and checklists, and they're so receptive to feedback and able to customize to the need of your company. Another great feature is the Workmates section. It creates a positive area where HR can post important announcements and where team members can share moments of gratitude and build up each other. And their support team (specificity Duje and Ana) is fantastic! Review collected by and hosted on G2.com.

The perform section doesn't let you delete or edit assigned reviews which can be frustrating for managers, and attaching images or PDFs to an announcement isn't great. Another recommendation and this may be specific to our organization is improving the permissions of supervisors, so they're able to edit their entire hierarchy's tasks. And there are occasional bugs, but it's to be expected and they're always fixed quickly. To my knowledge, the remaining issues are actively being worked on. Overall I'm super pleased with their supper team and know that I can reach out at any time! Review collected by and hosted on G2.com.

As an active user of this software, Onboard by HR Cloud has really helped us develop a much smoother and faster on-boarding process. It is user friendly and offers a wide range of flexible options when it comes to implementing company specific on-boarding tasks and documents. What I like the most about Onboard by HR Cloud is how easy it is to implement with it's adaptability and innovation. Despite having a very detailed and industry specific step by step process, every single one of our requests were able to be met and allowed us to start using Onboard by HR Cloud within a few weeks of implementation. Review collected by and hosted on G2.com.

There isn't anything about Onboard by HR Cloud that we dislike. It meets all of our on-boarding needs and if we do ever run into any issues with documents or tasks, the team at HR cloud is very quick to respond and fix the problem. Review collected by and hosted on G2.com.

I love the portal feature and the ability to "paint" a picture of the organization prior to the employees first day. HR Cloud really lets you brand yourself to the employee in the early stages of hiring. I also really love their electronic documents and how clean the formatting is.

Grga, our implementation manager, was beyond supportive and very attentive to our needs with deep knowledge of the system. We could not have asked for better support during implementation and ongoing support after the product went live. Review collected by and hosted on G2.com.

We have it built in with ADP so it has its set backs. However, those set backs are from an ADP side rather than a HR Cloud side. There is nothing I dislike as we understood what the product what before delivering it. Review collected by and hosted on G2.com.

I love how time saving the process is for on-boarding individuals. Everything is in one place and I am able to monitor the progress of each step. I also like how it easily connects with additional platforms such as ADP to quickly store all of our information with us having to key in each individual new hire. The product is highly customizable and we are able to cater the platform to our specific organizational needs. The support is outstanding and we are able to reach out at anytime for assistance which comes in handy. Review collected by and hosted on G2.com.

I haven't found any yet and it doesn't seem like any are on the way. I feel really confident that I am able to successfully implement the program with the entire organization efficiently. Review collected by and hosted on G2.com.

The Onboard app is really good and efficient, I love it how easy it is to navigate and how customisable it gets. Our Onboarding process improved a lot since we started using it.

Our Account Manager Grga Kordić is a prime example of how customer support/success should work. He takes the extra mile when it comes to any single question and he's always patient with everything we ask about. He adds 100% extra value to the product. Review collected by and hosted on G2.com.

Basically everything I ever had a complaint about got solved by the customer support, so I have nothing to list here as "unsolvable". Review collected by and hosted on G2.com.

It is relatively easy to add or create forms in the system. Being able to store that information after is very helpful. The automation is helpful, though not perfect. Most importantly, we are now able to get employee information into our systems in advance which provides more time for training on the 1st day rather than just doing paperwork. Additionally, the employee is adding the information (e.g. SSN, Direct deposit, taxes, etc.) so, there is less room for error where before, the employee was completing a paper form, turning it into HR and we then had to manually key it into ADP - lots of room for error. The last thing I want to mention is the implementation team. They are fantastic! They not only know they system but they are incredible problem solvers who are able to take a clients needs and (most of the time) find a way to make it work. What's even better is that once the implementation is over, that team stays with you and converts over to your support team. I love that continuity. Review collected by and hosted on G2.com.

The integration with ADP is a little clunky, mostly because of limitations that ADP sets. For example, we have some employees who left and then returned to the Company within 1 year. We would like to recognize their previous service but, ADP only allows HR Cloud to "see" the rehire date. It would be more helpful to see the original hire date and the rehire date or, if nothing else, the credited service date. Everything in HR Cloud is very linear which makes it easy to set up but, if there is a contingency for a specific group, a different workflow has to be set up and manually launched. For example, in Canada, we have to provide all documents in both French and English however, the system only allows for one document to be attached to a specific task. So, we have to manually send one. Review collected by and hosted on G2.com.

-- Easy to implement regardless of prior experience with technology or HR software systems

-- Ability to create customized forms that sync with existing paper forms

-- Excellent customer service

-- Very cost-competitive

-- Phone app makes it easy for employees to use Review collected by and hosted on G2.com.

The downsides of HR Cloud are really minor inconveniences, such as:

-- Inability to sort by last name in some of the apps;

-- Forms are not formatted to US letter size, so some forms get scaled down or create multiple pages when downloading as PDFs for local use. Review collected by and hosted on G2.com.

I love that everything is now paperless and that HR Cloud tracks due dates for new hire paperwork. We also did our open enrollment through HR Cloud this year and it went amazingly well! Review collected by and hosted on G2.com.

I guess if I had to complain about something it would be that sometimes it can be a little slow? Review collected by and hosted on G2.com.

It is easy to use and save lost of time. How easy you can customize the tasks is great.The customer service is fab, usually fast to response and always offering the best solution. The HR Cloud support chat is great, as candidates can contact someone directly from support and get the assistance needed. Review collected by and hosted on G2.com.

There is always room for improvement. That would be great to have implemented E-Verify within HR Cloud as this would save lot of time during the Onboarding process. Sometimes, there are some glitches but our customer representative always find a solution/suggestion. Review collected by and hosted on G2.com.

The team at HR Cloud was incredibly helpful in setting up our Onboard work flow so that is functions exactly how we'd envisioned. We were looking for a system that would have a lot of flexibility with being able to have many different types of forms, different levels of approvals/contributions, and also ability for pictures and videos. This system meets all of those needs a more. My company has multiple locations and we have been able to configure an onboarding portal unique to each campus to tailor the new hire experience. We have also been able to integrate with our ATS so that new hires flow straight into HR Cloud, saving a lot of data entry time.

I have also had feedback from new hires on how easy it was to set up their profiles and fill out forms. Plus, HR Cloud keeps up with government forms updates for you so you don't have to worry about missing an update! They have the functionality to tie I-9s directly into your E-verify site to automatically submit those cases (my organization hasn't been able to configure this due to multiple sites, but it is an amazing feature). Review collected by and hosted on G2.com.

The only area for improvement for us is tightening up the information flow from our ATS into HR Cloud. Review collected by and hosted on G2.com.