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92 Onboard by HR Cloud Reviews
Overall Review Sentiment for Onboard by HR Cloud
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You can completely customize your onboarding process with HR Cloud, making it a tool with unmatched capabilities in the onboarding software world. The customer service is beyond extraordinary, and always willing to help go above and beyond. Review collected by and hosted on G2.com.
Its not that I dislike anything about it, there are just some features that would be helpful that are not available. However, they even let us submit our ideas for features and they find a way to implement them! Review collected by and hosted on G2.com.
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Great customer service! The platform is easy to understand. Review collected by and hosted on G2.com.
Some tasks are difficult to reset when error was made. Tasks may sometimes need to be deleted. Review collected by and hosted on G2.com.
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The Onboard App is very intuitive and easy to use, it has many great features and we love the possibility of customizing everything for our needs. Furthermore, we are more than satisfied with our account manager Grga Kordić, who is constantly helping us and guiding us through each implementation of a new feature. He makes the app even better and he adds so much value to this product! Review collected by and hosted on G2.com.
I wish there would be more reporting possibilities and visualization of the data there. Also, I wish there could be more security roles added with different levels of rights and access. Review collected by and hosted on G2.com.
Duje has been looking after our property for over a year now, and honestly it has been so far one of the best customer service experiences I have ever had. Review collected by and hosted on G2.com.
The platform itself it is user friendly, but it does not merge with our main people system (Fourth Hospitality), so we need to manually keep adding employees and maintaining the data. Plus we cannot run reports, so it makes it hard to keep a track with it. Review collected by and hosted on G2.com.
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User Friendly, Customer Service is very fast and the team is personable. Lea Rakic, is a great help to my organization. Definitely deserves a raise. Review collected by and hosted on G2.com.
It's nothing I don't like. It is a great software to utilze. Review collected by and hosted on G2.com.
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The support for HR Cloud is highly responsive and spot on to fix any issues. By the way, the issues are few and far between. Review collected by and hosted on G2.com.
The ability to make changes without requesting support is limited, and it could be a bit more open to allowing admin rights to subscribers. Review collected by and hosted on G2.com.
I have to say that Onboarding through HR Cloud improved our processes (saved us a lot of time) and generally employee experience and satisfaction. First of all, our onboarding is almost completely automatic now, there are no skipped tasks, new employees have a structured and very clear onboarding which allows them to gradually adjust to their new job, new team, new colleagues, they have constant access to important materials with guidelines, they have tasks and email reminders which decreases their stress level, our managers are happier because they don't have to set reminders - the software thinks on their behalf and they just have to follow the guide - HR Cloud. A more structured and organized process leads to happier managers and it is all a huge factor in employee satisfaction and the beginning of employee retention. We use this app for new employees, for those changing positions, work locations or those coming back from long leave, such as maternity leave.
Last but not least, I have to highlight the importance of our Account Manager in the creation of our processes, our overall experience and our growing satisfaction with HR Cloud. He truly went above and beyond to create any custom needs we had. He was providing ideas, and suggestions, creating all the steps in our process exactly as we wanted or even better, he was (and is) always availabe, he answered emails extremely fast and took care/takes care of any potential problem we have. With his professionalism and effort, Josip assured us we did the right thing by choosing HR Cloud among other software. Kudos to our account manager. :) Review collected by and hosted on G2.com.
Not sure if this is a downside, but too much space for your creation sometimes causes chaos. You have to know exactly what do you want in your onboarding. Furthermore, I would love to have the option to send emails with other people in cc. Review collected by and hosted on G2.com.
HR Cloud offers the most flexible platform configuration, while also assuring your company's onboarding process is compliant with federal regulations. New hires don't always have access to a valid email address, and HR Cloud was able to build a process around that hurdle to allow our field employees to onboard new hires on the spot, anywhere in the world. Review collected by and hosted on G2.com.
HR Cloud is still somewhat new to the market, so the system speed is still catching up to other competitors. Their development team is always working to improve/ enhance things and is very accepting of suggestions along the way. Review collected by and hosted on G2.com.
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As a new client of HR Cloud, Onboard has been a great addition to our company. Our implementation specialist and customer service support as been top tier. The system itself is user-friendly and has the capabilities of doing almost everything that we need to get employees onboarded successfully. Review collected by and hosted on G2.com.
We are still learning the ends and outs of what the system can and cannot do. No dislikes at this time. Review collected by and hosted on G2.com.
Onboard is a completely electronic employee onboarding platform that allows for smooth and efficient processing. Our contact Antonela Mosic is a gifted representative who delivers exceptional service. Review collected by and hosted on G2.com.
I haven't experienced any functionality that I dislike. Review collected by and hosted on G2.com.