Onboard by HR Cloud Reviews & Product Details

Without a doubt, the best thing about HR Cloud for me is our Account Manager, Bruno. It's clear that he has a lot of experience working with this tool and has extensive knowledge of it. He always tries to provide the best solution to any problem. Additionally, he is very patient and has supported us a lot throughout the entire rollout of the tool within the company Review collected by and hosted on G2.com.

What I like the least is that the mobile version is very limited. I also don’t like that when impersonating an employee to run tests, they receive notifications all the time, and this cannot be removed.

On the other hand, I think the roles need to be rethought, as I’m not entirely convinced with how they work and the level of security each one has. I believe it’s a good tool, but it could be even more complete. Review collected by and hosted on G2.com.

The most helpful thing about using HR Cloud is working directly with my Senior Account Manager, Bruna Nazor. Not only is she patient, but she is also very knowledgeable and willing to help us brainstorm through challenges that we may face with client requests. Additionally, Bruna completes requests quickly and makes herself available when I have an urgent need to meet with her.

We really took the necessary time to understand the system capabilities and share use cases with Bruna. Because of these preliminary discussions, the implementation has been smooth, and we have been able to utilize features that were previously not available to our clients. It's also been possible to create reports that can be imported directly into the payroll system, eliminating the need to manually key in that data. What a time saver!

Our business exclusively supports HR departments within school systems. We continuously assess whether we are optimizing system capabilities and if the current technology continues to meet our clients' needs. Knowing that this portal will make managing onboarding so much easier and quicker for HR staff to fill vacancies and issue contracts sealed the deal! The excitement to share our migration to HR Cloud was hard to contain until we completed the entire feasibility process. Now, we are shouting from the rooftops how great it is to use this technology. Review collected by and hosted on G2.com.

The only downside we have experienced is the time difference. Review collected by and hosted on G2.com.

The implementation phase was not easy, but Bruno made a great difference. His professional and friendly attitude, always ready to help, was truly amazing. It is great to work with him, as he did his best to adapt the system to our needs Review collected by and hosted on G2.com.

The system has several shortcomings. Although one of its features is the ability to personalize documents for signature, it was not possible to configure it properly. Additionally, it is not compatible with our time and attendance tool, leading to duplicated efforts internally. The portal also offers limited customization options and remains fairly basic Review collected by and hosted on G2.com.

Automation! Our old process required us to manually track completion of certain tasks, and manually email reminders to people delinquent on their requirements. For the end user, our old process meant that they needed to dig through long, detailed emails with multiple attachments and links to find the info they needed. With HR Cloud, the onboarding setup and reminder/notification email setup was a breeze, and the "set it and forget it" aspect is going to be a HUGE timesaver. Better yet, the end user experience is much more modern, succinct, and easier for them to navigate. SUCH a great tool for our onboarding tasks! Review collected by and hosted on G2.com.

There aren't many downsides I can think of...I suppose the ability to have multiple due dates for the same checklist (depending on trigger date) would be a helpful addition. I also would prefer that the complex tasks were visually more compact on the end-user's timeline. If they were, I would have used those for a few tasks that had multiple attachments. Alternatively, allowing more than one attachment on a simple task would fix that problem. Review collected by and hosted on G2.com.

Our employee onboarding process was missing a streamlined onboarding platform for candidate experience. HR Cloud was a great solution to bridge that gap. We only used the minimal functionality this platform had to offer because we only needed a better candidate experience through the pre-employment process, but our rep was incredibly helpful in adjusting the standard system process as much as possible to ensure the system fit everything we needed.

Implementation was easy, and the software was simply inserted into our day-to-day process. It is incredibly user-friendly, and I highly recommend it. Review collected by and hosted on G2.com.

Due to using only a faction of what HR Cloud has to offer, there isn't anything we disliked about the platform. Review collected by and hosted on G2.com.

Amazing Customer Service. Our account manager always gets back to me within 24 hours. She always finds a solution to my requests and checks in regularly just to make sure we are doing okay. Review collected by and hosted on G2.com.

Only thing is direct deposit information doesn't transfer until date of hire, but this may be more to do with our connection with ADP than with HR Cloud. Review collected by and hosted on G2.com.

I love how quick and easy HRCloud is! Our company went from paper-only onboarding to digital with HRCloud. I love that we can do our E-Verify checks straight from the HRCloud app. Our representative is always so helpful and responds almost instantly! Most companies have bots/AI for service requests, I love that I get to talk to a real person. Review collected by and hosted on G2.com.

There isn't anything I dislike with HRCloud. Review collected by and hosted on G2.com.

I've been using the HR cloud system for 4 years now, and I'm very satisfied with the system. Without it, it was very difficult to track changes in personal data, payment details changes, and changes in employment contracts for 200 employees. It was also difficult to collect employee data for organizing inventories or educations, but now we gather everything through the system with just 2 clicks. The HR cloud has been a great help with onboarding as well because we now have an automated procedure, and we no longer miss steps because multiple people are involved in onboarding.

Along with all the changes in the HR cloud, our account manager Bruno Ruzic supports us. If we need to change or fill in fields, Bruno provides great support, but best of all, our request is resolved in the shortest possible time. If we need education about HR Cloud or further clarification, Bruno is available by email, online, and in person, whatever suits us. Without Bruno, updating the system would be quite complicated. Review collected by and hosted on G2.com.

I don't have anything I don't like, everything works fine Review collected by and hosted on G2.com.

Onboard by HRCloud has many areas that are customizable and that was and is an important feature for our company.

The initial set up was amazingly easy and the ongoing support to fix or change things has been top notch. Review collected by and hosted on G2.com.

No dislikes, we are happy with the product. Review collected by and hosted on G2.com.

Easy to use and fantastic customer support. Our representative from HR Cloud was always quick to respond and answer any questions that we might have had. It also integrated seemlessly with our ADP software. Review collected by and hosted on G2.com.

We ended up not renewing our subscription due to changes in business needs, but there was nothing in particluar that we disliked about the service while we were actively using it. Review collected by and hosted on G2.com.