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We manage communities. Due to COVID19, we have had to create planned usage of facilities that have never required appointments. We entertained many other programs and Omnify was the best solution. It's user friendly, easy to use, and a huge time saver.
Omnify's support team has been above and beyond with assisting us during the set-up process. We have had to learn how to operate quickly. When we've had questions or needed additional assistance setting up our facilities, help is only a chat away.
Our homeowners have been extremely happy with how easy Omnify has been to use the system. We have not had to assist anyone with scheduling or canceling an appointment/class. Which is amazing as we have hundreds who will be using this summer. Review collected by and hosted on G2.com.
We have not found anything to dislike yet! Any issue we have had has been quickly remedied with training or a quick tip to show us how to achieve what we want. Review collected by and hosted on G2.com.
81 out of 82 Total Reviews for Omnify
Overall Review Sentiment for Omnify
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Omnify is helping my organization build a managable, customized memebership management program. I like that its user friendly and adaptable to our unique needs. The customer service has been top notch! We are still in the onboarding phase and Aditya and his collegues have been easily accessible and super helpful. Review collected by and hosted on G2.com.
For our particular needs we are having to adjust Omnify to fit a student orchestra organization, so changing the terminlogy has been useful, but it isn't consistent throughout the program. It would also be helpful if we could make appointments for students from the parent's account. Review collected by and hosted on G2.com.
Choosing just one standout aspect of Omnify is challenging because the platform excels in so many ways! We’ve been thoroughly impressed with the outstanding support from Aditya, whose dedication to going above and beyond has profoundly enhanced our experience. His proactive follow-ups and commitment to resolving issues have set a new benchmark for customer service, unmatched by any other platform we’ve encountered.
In addition to the top-notch support, Omnify offers a range of incredible features and customizations that have allowed us to tailor the platform to meet the unique needs of our small nonprofit organization. We’re excited about the potential of going live with a platform that helps us to support the communities we serve. Review collected by and hosted on G2.com.
I encountered a few technical issues with the platform that took a bit longer to resolve than anticipated. However, the ongoing updates and improvements are promising, and I'm really excited to see the final product once it goes live. Review collected by and hosted on G2.com.
Omnify is an easy-to-set-up solution that’s quick to understand. It is both comprehensive and flexible, making it suitable for a wide range of use cases.
A standout feature for us is the ability for users to book multiple appointments within the same transaction—a capability that is rare among booking solutions.
The customer success team has been exceptional, providing detailed explanations of the solution’s features and dedicating valuable time to demonstrating how to tailor the tool to our specific needs (shuttle booking in our case). Their support has been instrumental in getting us up and running smoothly. Review collected by and hosted on G2.com.
One limitation of Omnify is the lack of native multi-language support for displaying the user experience in multiple languages simultaneously. While this can be addressed through integrations, having this functionality built-in would be a significant enhancement. Review collected by and hosted on G2.com.
The other reviews aren't kidding-- Omnify customer service is better than any other. I am building a unique nonprofit completely from scratch and Omnify has been a true partner in the process.
I also really appreciate the intuitive UX-- both on the back end and the customer side. Of course there a few quirks I wish weren't there, but compared to other software I've been subjected to, this is great. Review collected by and hosted on G2.com.
There is definitely some functionality that I would assume to already exist or at least be better developed--but it also seems like they really listen to their users and thus far I've seen a number of new upgrades come through that give me the confidence that this is a platform that pays attention and has goals.
So I'm gonna keep being patient on my wishlist. :) Review collected by and hosted on G2.com.
One of Omnify's standouts is Aditya's exceptional and personalized customer service and support. Whenever we encounter an issue or need help with a feature, Aditya and the team are incredibly responsive, providing solutions quickly and efficiently. They go above and beyond to ensure that we have everything we need, offering personalized support that truly makes a difference in our day-to-day operations. Review collected by and hosted on G2.com.
While the platform itself is quite comprehensive, certain integrations occasionally present challenges. However, Aditya's support team swiftly addresses any concerns. Their prompt response and dedication to resolving issues mean that even the smallest frustrations are quickly mitigated. The level of customer care more than makes up for any technical hiccups." Review collected by and hosted on G2.com.
I thought that staff were attentive and helped me solve my problems quickly Review collected by and hosted on G2.com.
We were having some issues logging in (specifically with magic links), but staff were able to help us quickly and get all of our team members set up! Review collected by and hosted on G2.com.
In managing a sports training center where efficient scheduling is crucial, I find Omnify's ability to handle various scheduling needs—whether daily, weekly, or custom days and times—to be invaluable. Its wide range of class setup options allows for seamless scheduling, making the process much easier than managing it manually. Review collected by and hosted on G2.com.
Omnify is great in many ways, but there are some features in its plans that could be improved to better address diverse needs. Review collected by and hosted on G2.com.
Omnify seems to be very user friendly so far, and if there are any issues, the support is always available to reach. The different ways we can sort things into different types of event will be very nice. Review collected by and hosted on G2.com.
Nothing that I can think of. It all seems nice. Review collected by and hosted on G2.com.
Omnify has an unbelievable staff. They have multiple people to help you through every step from purchasing to going live. They were responsive and knowldgeable. Review collected by and hosted on G2.com.
Omnify checked every box that I needed with only one draw back which was an actual interface question that just simply did not exist. Review collected by and hosted on G2.com.
I love the instant chat feature, where you can quickly get in touch with a real human to rectify my problem. Nowadays, it's a must as we need to get everything fixed quickly. Sandy from Omnify was very responsive to my needs, and solved my problem within an hour. Amazing! Review collected by and hosted on G2.com.
I haven't got much chance to use this app, but I'm sure I'll be able to use this more aggressively soon as I scale up my business this year. Review collected by and hosted on G2.com.
