Provides a centralized repository for multiple Vendors to respond to a Customer RFP, but does not appear to provide much more functionality than a shared document/spreadsheet for significantly more cost. Review collected by and hosted on G2.com.
The user interface for Vendors is not especially intuitive or responsive, and it's not immediately clear what work is being performed by other users in real-time. The Customer can share/communicate a Timeline for deliverables, but there does not appear to be a notification feature to remind Vendors of upcoming deadlines. While there might be better comparison/analysis features for the Customers/Consultants, I'd much rather use a Shared Document like a Google Doc/Sheet or O365 Word/Excel document as a Vendor. Review collected by and hosted on G2.com.
54 out of 55 Total Reviews for Olive
Overall Review Sentiment for Olive
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I liked the UI of Olive. It was much easier to use than other RFI/RFP portals in the past. For example, at the same time I was using the Olive portal for Ulteig, I was also using the Ariba sourcing portal for another customer.
Ariba was finicky, glitchy, and no user friendly. It was very hard to find where you should add comments for answers. None of these issues were present in Olive. Review collected by and hosted on G2.com.
I felt at times it did not save progress from multiple users. I think it would be great to have a "live" document view for multiple users similar to Google Docs. Review collected by and hosted on G2.com.
Great data handling tool for large and small RFPs alike...never want to return to the days of Excel. Review collected by and hosted on G2.com.
Not always as fast as I'd like and not overly intuitive, but with practice, easy enough to navigate. Review collected by and hosted on G2.com.
The things I liked best about Olive were its ability to break down RFP requirements, in an easy to read and clean view. It was also easy to respond to each individual requirement, in a way that wouldn't confuse the buyer. It's also very easy to collaborate with my team. For example, during RFPs, my SEs helped me complete the RFPs in Olive - this was easily done by sending them a request to join, and we could all work in Olive without disrupting each other's work. I also like that Olive continues to keep insightsoftware in mind, and reach out to us about RFPs we might be a good fit for! Customer support from my rep was also great, he was on top of everything. Review collected by and hosted on G2.com.
The calendar section with the key dates outlining the buyer's process was really helpful, but it seemed that timeline feature went away with a recent update. The messaging/communication area with the buyer also got more confusing with the recent update. Prior, each question had it's own 'answer field' where you could easily see the buyer's response to that question. Now, the questions are all in one big thread and it's hard to track answers and questions, and I think leads to the buyer's not seeing and/or answering all our questions. I think it would be better if there was a higher frequency of use, but that's not the case currently. Review collected by and hosted on G2.com.
Olive really did help us to run a smooth vendor selection process for a new software to support our essential business processes. Vendors could respond clearly to our core requirements, and the selection team could rate each response individually. Review collected by and hosted on G2.com.
Olive sometimes felt like a start-up beta product for which we were paying top dollar. We found many bugs in the system, and while the team was responsive, it wasn't as developed a product as we would have hoped. Review collected by and hosted on G2.com.
Olive takes the most repetitive and tedious parts of vendor selection and automates them. It is not a panacea, but it does drastically reduce the workload of someone comparing and interacting with vendors. Review collected by and hosted on G2.com.
Honestly, there isn't anything I can think of. The team has been incredibly responsive to feedback and has fixed any issues we've brought forward. Good team to work with. Review collected by and hosted on G2.com.
You can create projects for different surveys/analysis you need to do. The overall interface is easy to understand and you can collaborate with others outside your organisation with no hassle. Review collected by and hosted on G2.com.
We were unable to use our company domain to send/receive email from Olive to our clients instead of having to use the Olive email domain. We want to keep all our messaging on brand, but unfortunately Olive does not allow the emails triggered from it to be customised to align branding to your own company. Review collected by and hosted on G2.com.
We use olive to help with requirements gathering in RFPs. We are able to list all of our requirements for a system and have vendors respond through the system. We used to do this in excel and it was a lot more labor intensive. Review collected by and hosted on G2.com.
Olive could be better with their user management. We usually have an admin over an account that can maintain the system and administer it for us and we have users that can freely work. Their "stakeholder" can only make minor changes to projects inside of the system, so we have to have multiple admin accounts. I believe they are working on this model and will make changes in the future. Review collected by and hosted on G2.com.
The Product is easy to use, and the support from the Olive team in exceptional. The feature list is very detailed and fully suits the expectations. Review collected by and hosted on G2.com.
The customisation options were a bit lilited. Review collected by and hosted on G2.com.
Ease of use, Olive was simple to navigate and making sure that they took the time to help me understand managing the tool. Review collected by and hosted on G2.com.
A lot of the questions felt form filled, I didn't feel that I got a true scope of work for the client. It got 90% of the way there though. Review collected by and hosted on G2.com.
It was the most well organized, intuitive platform I have ever used for an RFP and I have been doing this for 15 years. Review collected by and hosted on G2.com.
What I dislike is that I wish more customers were using your solution. Review collected by and hosted on G2.com.
